J. Gilbert’s – Wood Fired Steaks & Seafood - Overland Park

Review summary

1. K

   Kayla

   Minneapolis

   2 reviews

   2.0

   2 reviews

   Dined today

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   Huge disappointment! I got the seafood mix $44 for the smallest portions I’ve ever seen! The only tasty items were the crab cake (1) and the shrimp (2), the salmon had 0 seasoning. It tasted like nursing home diet food. My bf got the $64 steak… no seasoning… juicy but tasted like nothing… if you go here bring your own seasoning because I don’t think they have any in the back
   

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2. L

   Lisa

   VIP

   Kansas City

   16 reviews

   5.0

   16 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a variety of dishes, steak, scallops, chicken, penne. All of it was excellent. Service was spot on.
   

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3. J

   Joan

   Kansas City

   24 reviews

   5.0

   24 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was a wonderful experience. Sat in the bar area and had apps and the seafood platter. Plenty of food and super drinks. Wait staff couldn’t have been better. Will be back soon.
   

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4. L

   Linda

   VIP

   Kansas City

   46 reviews

   5.0

   46 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a perfect evening with a great server for a delicious meal.
   

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5. J

   John

   Kansas City

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   We were disappointed overall. We had made a reservation two weeks ago, and when we arrived last night, still had to wait 20 minutes for a table, even though there were empty tables in site. There were only three of us, so we didn't think the order would be that difficult since we had the same type of meat, only different sides. The sides got mixed up and plates had to be taken back to the kitchen to get switched.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded today

   Hello John, We're truly sorry to hear about your recent experience at J. Gilbert’s. It's disappointing to know that the wait time and mix-up with sides affected your overall dining experience negatively. We understand how frustrating it can be to have to wait for your reservation time, and we sincerely apologize for the inconvenience. We appreciate your patience and understanding, and we're grateful for your feedback as it helps us improve. We hope you'll give us another chance to make your next visit a more enjoyable one. Have a Happy New Year ~Zahra Almoamin-Burks, General Manager
   

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6. S

   Susan

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food-never disappoints. Absolutely love the crab bisque.
   

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7. E

   Eric

   Kansas City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   If you do nothing else, order the seven layer coconut cake for your dessert!
   

   • 

   J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded 3 days ago

   Hello Eric, Thank you for taking the time to share your experience at J. Gilbert’s. We're thrilled to hear that you enjoyed our seven layer coconut cake! We're also glad to know that our food and service met your expectations. We hope to have the pleasure of serving you again soon. ~Zahra Almoamin-Burks, General Manager
   

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8. L

   Lisa

   New Orleans

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Expensive and our server never came over. Sat for 10 minutes and we finally flagged down another waiter from another section who took over our table. Very odd situation and not what you would expect when spending over $200.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded 3 days ago

   Thanks for visiting us, Lisa. We're truly sorry to hear about your experience at J. Gilbert’s. We pride ourselves on our service and it's disappointing to hear that you didn't receive it. We understand your frustration and we sincerely apologize for the inconvenience caused. We will definitely address this with our team to ensure it doesn't happen again. We appreciate your feedback and hope you'll give us another chance to make it right. ~Zahra Almoamin-Burks, General Manager
   

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9. OT

   OpenTable Diner

   VIP

   Kansas City

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 4

   The quality of the steak was just okay. We have had better steaks at your restaurant in the past.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded 3 days ago

   Thank you for your feedback, we will be sure to share with our culinary team. We appreciate your support and hope to see you again, soon. ~Zahra Almoamin-Burks, General Manager
   

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10. C

    Chris

    Phoenix

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Would eat here again. Nice atmosphere, great food.
    

    J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded 5 days ago

    Thanks for visiting us, Chris! We're thrilled to hear that you enjoyed the atmosphere and food at J. Gilbert’s. It's always a pleasure to hear positive feedback from our valued guests like you. We appreciate your high ratings on our food and service. We look forward to welcoming you back soon. Happy Holidays! ~Zahra Almoamin-Burks, General Manager
    

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