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Jameson's Charhouse - Mount Prospect, Mt. Prospect, IL

Jameson's Charhouse - Mount Prospect

4.6
4.6
1732 Reviews
$31 to $50
Steakhouse

Make a booking

2 people
23:00
Booked 13 times today
  • Good for special occasions
  • Neighbourhood gem
  • Good for groups
Jameson's Charhouse OpenTable Diners' Choice 2024!
Now offering carryout and third-party delivery everyday!
Book your private event with us! Private Room Available for 20-30 ppl.
Call (847) 956-1500 to place your order or visit our website at www.jamesons-charhouse.com

Fine eating establishments know the essence of the restaurant business. It isn't merely enough to provide good food. The truly memorable dining experience depends upon several other ingredients from the top food selections, to the most dedicated people serving you. We would like to lift your dining experience to a whole new level of harmony which not only shows in our atmosphere, but also in our philosophy to bring you an experience that is simply unparalleled in the restaurant industry.



Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Steakhouse, Seafood, Contemporary American
  • Hours of Operation
    Mon–Thu 11:00–21:00 Fri 11:00–22:00 Sat 11:45–22:00 Sun 12:00–20:00
  • Phone number
    (847) 956-1500
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Catering
    20 to 200 people
  • Private party facilities
    Private Room seats 30 guests
  • Area
    Mount Prospect
  • Cross Street
    Northwest corner of W. Aglonquin Rd. and Busse Rd.
  • Parking details
    Complimentary valet on the weekends
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Non-Smoking, Private Room, Takeaway, Wheelchair Access, Wine
Gift card

Gift card

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What 1,732 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.6Food
  • 4.5Service
  • 4.4Ambience
  • 4.6Value

NoiseModerate

Loved For

  • Northwest Suburbs

    Best Value

Review summary

AI-generated from verified diner reviews
Jameson's Charhouse in Mount Prospect is renowned for its "amazing food" and "exceptional service." Guests rave about generous portions and reasonable prices, making it a "great dining experience" for both regular meals and special occasions. Highlights include standout dishes like cedar plank salmon and a welcoming atmosphere.

1,732 Reviews
  1. Kathy

    VIP

    Chicago

    4 reviews

    1.0

    4 reviews

    Dined 1 day ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3
    Had a 630pm reservation and waited over an hour for our table. Granted it was Christmas Day, but I’ve been here many times for holidays and never waited that long. On top of the the wait, they ran out of soup which was included with our meals and our bill was not adjusted. They served us one (1) slice of tiramisu for the 3 of us to share to compensate for running out of soup…I was with my 2 sons (in their 20’s and they have large appetites…needless to say a single slice of cake didn’t suffice for all of us). Overall very disappointed in one of our favorite places to dine and especially on a special day -Christmas. The server was nice and that was the only reason I didn’t complain in person.

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  2. Blake

    Chicago

    1 review

    2.0

    1 review

    Dined 1 day ago

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 1
    Had a 6:15 reservation and didn’t sit until 7:15. Was told 20-30 minutes behind. The wait staff and kitchen were moving fast and I think they just overbooked reservations. Everyone was delayed sitting down. I would recommend having a time limit for reservations on holiday. They ran out of certain food items, understandably being so busy. But what’s the point in a reservation if you’re an hour behind seating people.

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  3. Dominic

    Chicago

    7 reviews

    5.0

    7 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5
    Christmas Day. Reservations were for 4pm. We we seated by 4:15. Service staff were more than competent despite the crowd. Great value

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  4. Colleen

    Chicago

    2 reviews

    1.0

    2 reviews

    Dined 2 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    We went to Jamesons for Xmas dinner party of 7. Our reservation was for 3 we didn’t get seated until 330. I understand it’s a busy day so whatever. Annoying but understandable. We were seated in what I assume is normally a private party room with 3 other large groups, again totally fine. The room was cramped but ok! Within 30 mins of us being seated busers were adding another table to the already over filled room. Which made it almost impossible to get out of the room to get to the restrooms. We waited and waited for our server who was also fine not his fault this restaurant was WAY over reserved. We ordered drinks and apps about 20 mins after we sat not because we weren’t ready but because it took that long for someone to come to the table. Again, not the waiters fault. Jamesons allowed too many customers in this restaurant at this time. After another 30 mins we finally got our drinks and apps drinks were one Diet Coke and one iced tea, the rest had water. Nothing complicated or from the bar. This is when we ordered our meals. Special menu for Christmas great options no complaints! Soups and bread finally came after a long wait both amazing. Soup was good bread was warm and delicious. Salads came after another long wait nothing special but also good! Unfortunately it was another hour before we received our meals. My medium steak was over cooked, and cold, baked potatoes were cold, fries were cold people that ordered MR was also over cooked everyone’s food was cold. The waiter asked if everything was ok and no one complained as we have now been here for 2 hrs and just wanted to leave. We were there for 3 hours total. I get that it’s a crazy day but maybe managers should reconsider having this many customers if there is not enough staff to make the meal enjoyable. EDIT: reservations were not altered. As I stated above we didn’t complain because we had been there for 3 hrs already and wanted to go home. I don’t really care if you try to blame me, just won’t be back.
    Jameson's Charhouse - Mount ProspectResponded 1 day ago
    Hi Colleen, we understand your concern with the wait and apologize for the inconvenience. On the holidays our floor plan is made in advanced to accommodate all of our guests; unfortunately, your Christmas Day reservation had been altered the day of, which affected the seating arrangements. The meals are cooked to order and are served directly from the kitchen to the table once they are prepared. Our management was actively on duty and would have gladly handled the situation immediately if it were brought to our attention. We appreciate your feedback and will continue to improve our efforts next time! Thank you and Merry Christmas from Jameson's Charhouse Mt. Prospect🎅

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  5. Jennifer

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Despite the fact that it was packed for the holiday with a full waiting room, we were seated promptly, and dinner service was impeccable. The prime rib was perfectly cooked as I requested- rare on the inside - roasted on the outside. It is also a gift to have free valet parking. All around a delightful experience.

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  6. Cindy

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This was the first time we have had our family Christmas lunch there. It was perfect. We will most likely plan on doing this again next Christmas.

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  7. Kathie

    VIP

    Hawaii

    50 reviews

    5.0

    50 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server was great and the food was great as well!

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  8. Silvia

    VIP

    Chicago

    16 reviews

    4.0

    16 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    We frequent this location as the quality is good and there is consistency with preparation. This is our 3rd Christmas Eve there and I think they overbooked or there was in issue because reservations were running about an hour plus behind. There were many large parities. We still had great service and a tasty meal. Good value for the portions and quality. Always superior service.

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  9. Julie

    Chicago

    1 review

    4.0

    1 review

    Dined 3 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    We've been coming to Jameson's for at least 30 years- and have never been disappointed. This was the first time coming Christmas Eve night and oh my goodness, the place was packed! It almost seemed like they had overbooked reservations. But, we were seated within 20 minutes of our reservation. The service was excellent, our server was delightful. Food delicious as always. Thank you all who gave up their Christmas Eve to work.

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  10. Nancy

    VIP

    Chicago

    7 reviews

    5.0

    7 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Ate in the bar. Great experience. Melissa the server was awesome. Food great. Got a table right away

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FAQs

Jameson's Charhouse - Mount Prospect does offer delivery in partnership with Uber Eats. Jameson's Charhouse - Mount Prospect also offers takeout which you can order by calling the restaurant at (847) 956-1500.

Jameson's Charhouse - Mount Prospect is rated 4.6 stars by 1732 OpenTable diners.

Jameson's Charhouse - Mount Prospect does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
23:00
Booked 13 times today

Order delivery or takeout

Google Map for Jameson's Charhouse - Mount Prospect

1702 W. Algonquin Rd., Mt. Prospect, IL 60056

Additional information

  • Cross Street
    Northwest corner of W. Aglonquin Rd. and Busse Rd.
  • Area
    Mount Prospect
  • Hours of Operation
    Mon–Thu 11:00–21:00 Fri 11:00–22:00 Sat 11:45–22:00 Sun 12:00–20:00
  • Price
    $31 to $50
  • Cuisines
    Steakhouse, Seafood, Contemporary American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Complimentary valet on the weekends
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Non-Smoking, Private Room, Takeaway, Wheelchair Access, Wine
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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