Juniper Bistro - The Juniper Hotel

Review summary

1. J

   Jim

   Edmonton

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely love the Juniper and will Shweta come back here.
   

   Is this helpful?

   Report
2. M

   Meg

   Calgary

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best food I have had in a long time. Imaginative, fresh and high quality. Fantastic cocktail menu. Try the mushroom appetizer.
   

   Is this helpful?

   Report
3. L

   Linda

   VIP

   Calgary

   6 reviews

   4.0

   6 reviews

   Dined on 15 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   We always enjoy dining here, nice relaxed spot. Our one issue was slow service overall, despite the restaurant not being very busy. Waited a long time for all our dishes. But the server was attentive and apologetic for the time.
   

   Juniper Bistro - The Juniper HotelResponded 3 days ago

   Thank you for your feedback, Linda! We’re so glad to hear you enjoy dining with us and appreciate the kind words about our relaxed atmosphere. We’re sorry to hear the service was slower than expected during your recent visit. While we’re happy to hear your server was attentive and apologetic, we know the wait time can impact the overall experience. Your feedback is invaluable, and we’ll use it to ensure we improve for your next visit. We look forward to welcoming you back soon and providing the seamless experience you deserve.
   

   Is this helpful?

   Report
4. S

   Stephanie

   Manitoba

   2 reviews

   5.0

   2 reviews

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great place to eat with exceptional service, food options and drinks. Our server was outstanding, doubling as the bartender. We are not vegitarians, however opted for the vegitarian meals and they were outstanding. The drinks were prepared exceptionally as well.
   

   Juniper Bistro - The Juniper HotelResponded 3 days ago

   Dear Stephanie, Thank you for taking the time to leave such a thoughtful review! Choosing to explore our vegetarian options was a fantastic choice, and we’re so glad you trusted us to deliver something unique. It’s incredibly rewarding to know our approach to food and flavor connected with you. We’re also thrilled to hear your server made such a positive impression, balancing service and bartending seamlessly. Feedback like yours truly motivates our team to keep striving for excellence. We’d love to welcome you back soon for another great meal and perfectly crafted cocktails. THANK YOU!
   

   Is this helpful?

   Report
5. S

   Stewart

   Calgary

   6 reviews

   5.0

   6 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We went went to the Bistro to celebrate a special occassion. The staff could not have been any friendlier if they tried, and the chef even came out to chat with us. The food was outstanding and can’t wait to go back.
   

   Juniper Bistro - The Juniper HotelResponded 3 days ago

   Dear Stewart, Thank you for choosing the Bistro to celebrate such a special occasion. It’s truly meaningful to know our team made your evening so memorable. The fact that the chef stopping by added to your experience brings us a lot of joy—we love creating those personal connections. We’re so glad you enjoyed the food and atmosphere, and we look forward to welcoming you back soon. It was a pleasure to have you with us! THANK YOU!
   

   Is this helpful?

   Report
6. SJ

   SandJ

   Calgary

   16 reviews

   5.0

   16 reviews

   Dined on 24 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is one of our favourite places to stay and eat. A beautiful view of the valley and a cozy spot in front of the fire. Dinner was wonderful with a great cocktail and wine selection. Everyone is very friendly and fun. A very special getaway experience.
   

   Is this helpful?

   Report
7. C

   Camryn

   Calgary

   4 reviews

   2.0

   4 reviews

   Dined on 13 November 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   I wanted to go because of the high reviews and the view. First impressions were not great. We ended up waiting at the host stand for 10 minutes before someone greeted us, despite having a reservation at the time we showed up. While the view from the restaurant is spectacular, the food was very disappointing. I ordered the harvest skillet and the entire dish fell flat. The crispy egg was great and was cooked perfectly but the vegetables were old, dry, wilted, overcooked, and lacked seasoning. The dish had way too many pickled pinions on top which over powered the entire dish. Lastly, the re fried beans on the bottom didn’t have a great flavour and and didn’t pair with the roasted veggies. Overall, a very strange combination of flavours. I think if it was put into a piping bag so the beans could be dolloped around the dish, the flavours would be more balanced. But every bite had bean paste on them which ruined it and made the dish look very unappealing. I think a few changes could make this dish significantly better. Even my husband, who eats anything, didn’t want to finish the dish. The benny was fine but the fry bread base got soggy and wasn’t anything special. The potatoes also lacked seasoning. I think there are dishes on the menu that would have been better (French toast…) but the dishes we got were not good. The view was nice which is the only reason why I would return. Not worth the price.
   

   Juniper Bistro - The Juniper HotelResponded on 20 November 2024

   Camryn, thank you for sharing your thoughtful and detailed feedback. I’m sorry to hear that your meal didn’t meet your expectations, as this is far from the level of quality and care we aim to provide. While I’m glad you enjoyed the beautiful view, it’s disappointing to know that your experience with the food fell short. Please know that this is not reflective of our usual standards, and I regret that you experienced less than what we’re known for. Your care in describing your experience mean a lot, and I want to thank you for taking the time to share it with us. I hope you’ll give us another chance to show you the kind of exceptional experience we take pride in delivering. Please don’t hesitate to let us know when you might visit again—we’d love the opportunity to make it right.
   

   Is this helpful?

   Report
8. S

   Seanne

   VIP

   Edmonton

   3 reviews

   1.0

   3 reviews

   Dined on 11 November 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   We were so excited for our brunch at The Juniper and were extremely let down. Pros: food quality was nice- not outstanding but honestly the absolute best part of our experience. First, the table we were offered when we arrived was dirty, in the doorway, and just not at all the kind of table you’d expect when you have a reservation (with a $30 per person deposit). So we asked if we could wait for another table (there were several on the other side empty that just hadn’t been cleared yet). The person who greeted us was pretty curt and told us we’d have to join the waitlist for walk in tables which we were fine with. But then he started seating other tables that walked in without reservations after us. So we asked, and he said he thought we specifically wanted a window (which would be nice but we didn’t specify that) and so we said were actually fine to sit anywhere that was currently open. At this point we were a little annoyed for sure but wrote it off as a small enough miscommunication. Then though, we were never brought waters or greeted once we were sat. From the time we sat a table to the time our orders (for both drinks and food) were taken, was almost 40 minutes. Honestly the only thing that kept us from walking out was the loss of the hold money we were charged when we made the reservation. Service was clearly short staffed, and we were willing to be patient but we were just clearly ignored, even having to go up to host stand to pay because we had our finished dishes on our table for over 15 minutes and no one came to clear them or bring the bill. It felt like an absolute waste of time and money.
   

   Juniper Bistro - The Juniper HotelResponded on 12 November 2024

   Dear Seanne, Thank you so much for sharing your experience with us. I’m genuinely sorry for the series of disappointments you encountered, from the seating challenges to the delays in service. This is not the kind of experience we aim to provide, and I’m truly sorry that we let you down on a day you had looked forward to. Please keep an eye out for a personal message from me shortly. If you happen to have a copy of your check, it would be helpful in understanding where we fell short and how we can improve. Thank you again for your valuable feedback, and I look forward to connecting with you directly.
   

   Is this helpful?

   Report
9. A

   Alyssa

   VIP

   Toronto

   3 reviews

   4.0

   3 reviews

   Dined on 11 November 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Absolutely delicious food. We split the Benny trio and could not get over how delicious the bread and hollandaise sauce were. They may have been short staffed as the service was quite slow but they were lovely gentlemen.
   

   Juniper Bistro - The Juniper HotelResponded on 15 November 2024

   Hi Alyssa, Thank you so much for your kind words! I’m delighted to hear that you enjoyed the Benny Trio – we put a lot of love into our bread and hollandaise, so it’s wonderful to know it made a memorable impression. I appreciate your patience with the service, and I apologize if it felt a bit slow during your visit. We’re grateful for your understanding, and I’ll share your feedback with the team to ensure we’re delivering the best experience possible. We hope to welcome you back soon for another delicious meal!
   

   Is this helpful?

   Report
10. P

    Phil

    VIP

    Edmonton

    8 reviews

    4.0

    8 reviews

    Dined on 11 November 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Food is well done, cooked perfectly! Atmosphere is quiet and lots of ambience. Service was prompt and accommodating. Will come again!
    

    Juniper Bistro - The Juniper HotelResponded on 15 November 2024

    Hi Phil, Thank you for sharing your experience with us! We are thrilled to knowr that you enjoyed the food, atmosphere, and service – it sounds like we hit the mark on all the things we aim for. Knowing that you felt welcomed and well taken care of means a lot to us, even more that you have shared this with fellow future guests. Thank you so much! We can’t wait to welcome you back for another visit soon!
    

    Is this helpful?

    Report