Kona Grill - Baltimore

Review summary

1. M

   Michael

   Baltimore1 review

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   I had been to this location in around 2014 and had a good experience. I've been to a location in San Antonio in 2025 and had a great experience. But a March 2025 trip to this Baltimore location was abysmal. There was no host for 15 minutes to seat any customers and there was a line of customers out the door: this was complete unnecessary as there were plenty of open tables. Second, it took us 30 mins to get drinks from the moment we ordered. The appetizers were smaller in size than the exact same menu item appetizers at the Texas location. The service was horrible, the staff were not into their jobs and don't care. The only saving grace was the main entrees, which were good. I will never eat here again and I don't recommend it to anyone. It's clear that this location, in the heart of Baltimore's touristy inner-harbor has grown lax in catering to tourists who don't know any better. But locals will know never to eat here. This is commercialized crap and the prices they charge for the portion sizes, quality, and service are unacceptable. AVOID at all costs.
   

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2. OT

   OpenTable Diner

   Washington DC1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Waitress was outstanding. Her name was Ronnie I believe.
   

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3. OT

   OpenTable Diner

   Baltimore1 review

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was attentive, friendly, and also very knowledgeable about the menu. The food was delicious. All three of us thoroughly enjoyed our meals. I would highly recommend Kona Grill to all my family and friends.
   

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4. FD

   FoodieD

   Washington DC7 reviews

   4.0

   Dined on 1 March 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   The food was tasty. Nice and hot. The floors were so dirty and the walls/pillars need cleaning and repair. The customer service was great.
   

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5. E

   Eboni

   Jacksonville1 review

   1.0

   Dined on 1 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Nothing went well. Food was wrong, appetizer came out cold. Took the manager 30 mins to come talk to us about It. We had to box up any food they remade because we had a scheduled show to attend. The server kept saying she was new. To top it off we had the fire sushi. At first it wouldn’t light then and went and got more fluid to light it . Then she lit it and it wouldn’t go out. By the time we put the flame out it was burnt and I had to spit it out because the sushi tasted like alcohol. It was horrible. Had to wait for that to be remade as welll… it was my husbands birthday it was not a great experience.
   

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6. M

   Mitch VIP

   Hawaii5 reviews

   1.0

   Dined on 28 February 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   Service poor. Bartender slow. Food good but overpriced.
   

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7. T

   Trinity

   Baltimore1 review

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had sooo much fun celebrating my 21st birthday here! My server was so sweet and attentive.
   

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8. P

   Pat

   Philadelphia27 reviews

   3.0

   Dined on 22 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Expensive for the quality of food! Fish & chips $39!!! Chicken dish special $35 with old tasting chicken. Tourist trap restaurant! Don’t go!
   

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9. j

   jackie

   Washington DC3 reviews

   4.0

   Dined on 19 February 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Food was great. Service very slow never asking how things were or offering refills. Had to chase server down to get anything. And they were not busy so no reason for the slow service
   

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10. A

    Abeer

    Baltimore1 review

    3.0

    Dined on 17 February 2025

    1. Overall 3
    2. Food 2
    3. Service 1
    4. Ambience 1

    I ordered the wagyu fried rice, Potstickers and the New York strip steak. The Wagyu steak was over cooked but the fried rice was delicious And portions was small not worth 29 dollars.. if you asked me. The New York strip steak was overcooked as well and had to send it back. Overall wouldn’t go there again.
    

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