Kona Grill - Denver

Review summary

1. D

   Deborah

   VIP

   Denver

   12 reviews

   3.0

   12 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   We were the first people in the restaurant and somehow many other tables got their food long before we did. We had edamame, sea bass sliders and a basic salad and a cup of coffee. The food was decent but nothing outstanding.
   

   Kona Grill - DenverResponded today

   Hello Deborah, Thank you for taking the time to share your feedback with us. We're sorry to hear about your initial seating experience and the delay in your food service. We always aim to provide our guests with an enjoyable dining experience, and we're disappointed to know we fell short in your case. We're glad to hear that you enjoyed our edamame, sea bass sliders, and salad, but we're sorry that our cup of coffee and basic salad didn't meet your expectations. We appreciate your honesty and will take this into consideration as we continuously strive to improve our services. We hope to have the opportunity to serve you better in the future. Best regards, Kona Grill - Denver Management Team
   

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2. B

   Brooke

   VIP

   Denver

   24 reviews

   2.0

   24 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   Sat at the bar by myself. Another party sat after me and was served first, I wasn’t in a hurry so I didn’t mind but as the meal progressed and the service lacked further and further, it became problematic. My steak and salad came out at the same time- the server offers to hold the steak for me but told me it would become overcooked under heat, so I took both. The steak was ordered medium rare and arrived a medium well- I was not checked on or asked how it was at any point. Overall, the bartender was nice but neglected every other aspect of his job, not even having a wine tool to open a bottle for me so another variety was offered. I will not be returning.
   

   Kona Grill - DenverResponded today

   Hello Brooke, We're truly sorry to hear about your experience at Kona Grill - Denver. We always aim to deliver a great experience, and we regret that we didn't meet your expectations on this occasion. Your feedback regarding the steak and salad service is noted and we assure you that we're committed to improving. We appreciate your patience and understanding. We hope you'll consider giving us another chance to provide you with the exceptional dining experience we're known for. Best regards, The Management Team
   

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3. K

   Kevin

   Denver

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 5

   Goooooooooooooooooooooooooooooooooooooooooooooooood
   

   Kona Grill - DenverResponded today

   Thanks for the review, Kevin! We're thrilled to hear that you enjoyed your meal at Kona Grill - Denver. It's great to see that our food and service met your expectations. We noticed that you rated us low on value. We strive to provide the best quality food and service to all our guests and we hope we can improve on this aspect for you in the future. Looking forward to serving you again!
   

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4. J

   Jerry

   Denver

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 1

   Menu changed for Valentine’s Day not a good ideal I think the food was rushed.Never had a 50 dollar steak so tough so disappointed.Service was great food was a big disappointment
   

   Kona Grill - DenverResponded today

   Thanks for visiting us, Jerry. We're sorry to hear that your Valentine's Day experience at Kona Grill - Denver didn't meet your expectations. We aim to provide a memorable dining experience, and we regret that we fell short this time. We're glad to hear that you found our service great, and we hope you'll give us another chance to impress you with our food in the future. We appreciate your feedback and hope to have the chance to serve you again soon.
   

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5. n

   noel

   Denver

   7 reviews

   3.0

   7 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   It was ok, food took forever, drinks took forever had to send last drink back by time they came out our party was ready to leave.
   

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6. V

   Vincent

   St. Louis

   51 reviews

   3.0

   51 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   This review is based on visiting Valentine's Day. The noise level was very high and it was difficult to hear any conversations. The menu selection was limited and they did not have bread. The wine list was limited as well. Service was OK but not stellar. I probably will not go back to this restaurant.
   

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7. J

   Jesus

   Denver

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   Good was great, a little put off as I asked for appetizers to come first. Ordered drinks. But my main entree came out before my appetizer and drink. A little bizarre. Food was great, server was good. Just didn’t live up to expectations of what I thought Kona Grill was going to be. Table was wobbly. A lot of minor details that shouldn’t be minor details from such establishment
   

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8. JB

   JohnB

   Denver

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Very poor service, food was mediocre. And edamame for $15 is robbery
   

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9. A

   Ashley

   Denver

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to Kona Grill to celebrate a Galentine's lunch! Everything was great, from the appetizers, to the entrees, to the dessert. The filet and seafood pasta did not disappoint! There was also a good selection of mocktails to enjoy. Our server was great too and I highly recommend enjoying a meal or happy hour here!
   

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   Kona Grill - DenverResponded 4 days ago

   Hi Ashley, We're thrilled to hear that you enjoyed your visit to Kona Grill - Denver during your Galentine's Day celebration! It's wonderful to know that our appetizers, entrees, seafood pasta, mocktails, and filet all hit the mark for you. Your kind words mean a lot to us and we're glad we could make your special day a success. Thank you for recommending us and we look forward to serving you again soon! Best, The Management Team
   

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10. M

    Martin

    Denver

    1 review

    5.0

    1 review

    Dined on 9 February 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Wagyu fried rice wasn’t all that great. But overall still the best food around.
    

    Kona Grill - DenverResponded today

    Thanks for visiting us, Martin! We're sorry that our Wagyu fried rice was not up to your expectations and found our food the best around. We're sorry to hear that it didn't meet your expectations this time. We appreciate your feedback and will certainly look into improving our Wagyu fried rice recipe. It's great to know that our service and value met your expectations. We hope to see you again soon at Kona Grill - Denver!
    

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