Kona Grill - Denver

Review summary

1. T

   Tiffany

   Denver

   3 reviews

   1.0

   3 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   The food is good, Saturday night service was rough. So as long as they are not busy the food is good.
   

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2. J

   Jodi

   Denver

   10 reviews

   1.0

   10 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   They were out of multiple lines that we tried to order a served. What looks like a 4 ounce steak when we order 12 ounces. Overall food quality was extremely poor.
   

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3. M

   Mark

   VIP

   Denver

   17 reviews

   3.0

   17 reviews

   Dined on 14 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Drinks took 30 min to come out but server was lovely. Sushi was mid. Macadamia nut chicken is still yummy. Sooo many screaming kids.
   

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4. G

   Greta

   VIP

   Portland

   2 reviews

   1.0

   2 reviews

   Dined on 8 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Came in for sushi Sunday. Don’t do it!!! They are super understaffed, and only have 1 person making sushi for the whole restaurant. Not only did our included salad not come out for 50 min, but it took 30 min to get a beer. Left without eating anything. I used to love this place. Def has gone down hill.
   

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5. E

   Elizabeth

   Denver

   1 review

   3.0

   1 review

   Dined on 8 December 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 2

   Had a reservation, didnt get seated for 20 minutes after our allotted time. Yet they were more interested in seating a big party that didnt have a reservation til after my time. Our waitress didnt actually acknowledge us for 10 minutes after we did finally sit down. Even then she missed one our drink orders and was annoyed when it was brought up. Than missed my entire entree, atleast she had the confidence to admit it and not blame it on the kitchen, luckily I ordered a sushi roll as well but I wasnt willing to wait another 20 minutes for my actual meal. Also the people attempting to get the patio heaters to hook up with the propane should be properly tough, it took 4 different people to try then finally it got to the point where it smelt like propane strongly. We left after that and went next door to California pizza kitchen to finish our evening. After going to Kona numerous times, this was a severely disappointing experience this time.
   

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6. C

   Christopher

   VIP

   Denver

   7 reviews

   2.0

   7 reviews

   Dined on 30 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Granted it was Black Friday but we walked right in and got a table. It wasn’t that busy. Service was terrible. Waited 25 minutes for our drink order. Appetizers came out with dinner and one was forgotten. Waters were rarely refilled. The chicken lettuce wraps looked like dog food. I will say the shrimp tacos were very good but VERY spicy.
   

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7. C

   Carmen

   Cleveland

   12 reviews

   4.0

   12 reviews

   Dined on 29 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Seabass amazing!! Green beans wonderful!! The “turkey dinner” was fine. The ribeye was the thinnest I’ve seen lol—taste was good. Just seemed unorganized
   

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8. L

   Layne

   Denver

   1 review

   5.0

   1 review

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Reed was great. Food was great. Good music and fun atmosphere
   

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9. L

   Lelyn

   Orlando

   2 reviews

   3.0

   2 reviews

   Dined on 29 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   The ease of making reservation with OpenTable was easy, especially for Thanksgiving. This was my first time there and with my kids, I should have looked that the menu set out for Thanksgiving day was limited. I didn’t feel the price point for the things ordered was fair, but it was a good experience overall.
   

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10. D

    Danielle

    Omaha

    2 reviews

    1.0

    2 reviews

    Dined on 29 November 2024

    1. Overall 1
    2. Food 2
    3. Service 3
    4. Ambience 1

    First, we were seated out on the patio which was not warm enough at all being 35 degrees outside. Second, they had a shorted menu (holiday, fine) absolutely NO substituting with anything. Food came out cold. Third, had a $25 credit to use but would not honor due to the holiday. We are from out of town and do not live close to a Kona Grill. The manager I spoke to stated she was honoring the $25 but made no attempt to redo my bill and give me a credit. After explaining we are from out of town and don’t live near a Kona her solution was to give me free drink cards. I have never been dismissed by a person who appeared to not care about us giving them business. I will not recommend to anyone.
    

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