L2 Grill - Fantasyland Hotel

Review summary

1. T

   Trish

   Edmonton

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   The food was delicious and the ambience was nice. We were seated right by the door and close o the server station, so we had a lot of people constantly passing by our table. We were all disappointed in our server who seemed to be put out by having us. He was rude and impatient. Our entire group hadn’t arrived and he was rushing us to order our mains when we hadn’t even received our appetizer s and drinks. In fact due to this, we decided to have our appies and go somewhere else for dinner. His attitude ruined the overall experience for us.
   

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2. L

   Lisa

   Edmonton

   2 reviews

   1.0

   2 reviews

   Dined on 8 December 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Save your money and go somewhere else for buffet brunch in YEG. Food selection was small and basic - one of each item such as one fish, beef, scrambled eggs, tuna maki rolls, 2 salads. Sadly, many of the items were oversalted and the curry beef was inedible. Items that stood out were prime rib station (very tender), fresh omelette station, fluffy waffles with 2 toppings & sprinkles, chocolate fountain with fruit. Good variety of desserts, these were tasty & well-made. Service was very poor, there were only 4-5 tables incl. us and the server neglected to refill water or check up on us. We had to ask another server to refill water glasses and he seemed offended that we asked him rather than our own server who we had asked twice but promptly forgot and then was nowhere to be found. We also waited a long time for the bill and ended up paying at front counter with another long wait. Yes we tipped as that is standard but it was not for recognition of lack of service, just for the hard working kitchen staff. TLDR - Try somewhere else, there are other hotels/ restaurants that offer Sunday brunch buffet with friendly & attentive service and delicious (not salty) food.
   

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3. E

   Elaine

   VIP

   Edmonton

   9 reviews

   5.0

   9 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Classy place, great food, overall good experience.
   

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4. D

   David

   Edmonton

   3 reviews

   5.0

   3 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had the pleasure of being served by Yash during a dinner with friends at L2 Grill on Friday evening, and I can't speak highly enough of his exceptional service. From the moment we arrived, Yash made sure we felt welcomed and attended to. He was incredibly attentive, always keeping our drinks topped up and ensuring our orders were exactly as requested. His friendly and professional demeanor added to the overall enjoyment of our meal. Yash truly went above and beyond, making the evening even more memorable. Highly recommend him, thanks a lot Yash for handling our table so well even there was a private function going on in the restaurant. Will be back for sure
   

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5. C

   Chris

   Vancouver

   2 reviews

   2.0

   2 reviews

   Dined on 10 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   We ordered the couples platter and a side of garlic bread. The kids meal was free, which was very nice. The kids meal and appetizer arrived quite fast. However our main course took an hour to arrive. My garlic bread never came even though we asked for it twice. The dessert that came with the meal was forgotten until we had to remind them for it. Throughout all of this, the servers were very friendly and spoke professionally. The timing of the food was what made the meal not enjoyable.
   

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6. Z

   Zeina

   Edmonton

   1 review

   5.0

   1 review

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing place, fresh and tasty food, great staff/service, clean and vibrant atmosphere, reasonable price. Highly recommend.
   

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7. R

   Roy

   Toronto

   7 reviews

   1.0

   7 reviews

   Dined on 28 October 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Service was terrible, our dinners didn’t come out at the same time and were not hot. We sent one back because the kitchen didn’t look at our order properly. Fine dining prices but poor quality food and service. Better off at the Keg or Olive Garden for half the price!
   

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8. N

   Nicholas

   Edmonton

   3 reviews

   3.0

   3 reviews

   Dined on 20 October 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food was good, service was ok. Could have been more attentive. Quite expensive for what you get.
   

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9. S

   Stacey

   Edmonton

   1 review

   5.0

   1 review

   Dined on 19 October 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We came to celebrate our anniversary. We went for dinner and had the Couples Set Menu. The food was absolutely delicious. Service was great. All in all a good time.
   

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10. M

    Marisa

    Edmonton

    1 review

    4.0

    1 review

    Dined on 15 October 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4

    Really good place, service was good, but food wasn’t quite suitable to our taste.
    

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