Laurel Court Restaurant & Bar - Fairmont San Francisco

Review summary

1. J

   Jody

   Tahoe

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Went for High Tea. Extremely expense for what amounts to 5 stale bites of a sandwich, a pot of tea, and some ok sweets. It was so loud we had to yell to hear each other which is not a pleasant High Tea experience.
   

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2. P

   Paul

   San Francisco

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   Brunch was bad cooking, had few selection, and took long for trays to be brought out. The chef was unprepared for the high number of customers on Saturday morning. Not a good look for the Fairmont brand.
   

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3. m

   mike

   VIP

   Dallas

   50 reviews

   3.0

   50 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Very disappointing Saturday breakfast buffet before Christmas (dec 21st). The food offering was not anything special, they were out of many things at 11AM and long line waiting for pancakes which were hard to get. Surely they knew it would be busy and they've been doing itvs long time. Was far from special. I'd expected more.
   

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4. J

   Jennifer

   Sacramento

   3 reviews

   4.0

   3 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and service were impeccable. However, the music volume combined with the noise of other diners made it hard to hear my dining companion and our server. Would I go again? Yes. But I'd know not to expect a social table experience next time.
   

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5. A

   Amba

   San Francisco

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic Holiday Afternoon tea service. The food and tea selections were amazing. The live entertainment and overall service was top notch. We are making this part of our holiday tradition!
   

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6. JP

   JulieP

   VIP

   San Francisco

   3 reviews

   2.0

   3 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 5

   Ambience was beautiful but so disappointed with everything else. I will never have afternoon tea there again. I am a native San Franciscan and still live in SF. I love the holiday traditions but the tea service was a huge disappointment.
   

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7. C

   Candace

   San Francisco

   10 reviews

   4.0

   10 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great holiday decor. Loved the tea flavors. Sandwiches are small. Left feeling hungry. Clotted cream was whipped cream. Should have at least one more sandwich or a small salad. Desserts could be better.
   

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8. CS

   CarrieSchrupp

   San Francisco

   4 reviews

   2.0

   4 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   I booked high tea here for a holiday treat for myself and two team members. ($600 for 3 of us) I was disappointed by several things about the experience. The noise level in the room, how long it took to get our food, and the value for the experience. I've done high tea at a few other places in the city, and enjoyed it much more for a similar if not lower cost.
   

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9. N

   Nancy

   VIP

   San Francisco

   26 reviews

   5.0

   26 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A very special holiday memory for my granddaughter and her Nana. We experienced an elegant & yummy tea service with lovely piano music filling the air!
   

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10. M

    Monica

    Las Vegas

    3 reviews

    1.0

    3 reviews

    Dined 4 days ago

    1. Overall 1
    2. Food 1
    3. Service 4
    4. Ambience 3

    After decades of wanting to go, my mom and I finally made the splurge and booked a reservation for Christmas Tea. I wish I had read reviews and saved us the money because throughout the entire 400 dollar experience (with tip), I felt myself slowly getting robbed. The tea was lukewarm, I’m pretty sure the Devonshire cream was just whipped butter because in no world could that be compared to clotted cream, the scones were bland (but nice texture). And the sandwiches! Oh my god. I’ve had better airplane food. Either bland or dry, each sandwich was more disappointing than the last. Each was about the size (or smaller) of a ping pong ball. Obviously we ate them all because we realized this was it and we were going to be out $400. As for the dessert, frankly, the stuff they sell in the Safeway bakery is miles better than whatever it is they served at the Fairmont. Having come from having afternoon tea at a London hotel of what I thought was a similar caliber to the Fairmont, I was baffled at the experience. And of course, SF isnt London, yadda yada - I get it. It was wrong for me to expect a similar experience. I just cant believe this is on so many “lists” of can’t miss SF winter experiences. How much are you paying these publications?? How could anyone in good conscience suggest this! While I was sitting there I felt compelled to send a company wide message warning my coworkers to save their money. For the price of this, I expected at least multiple rounds of tea - but no. One selection of tea and then you can have more hot water, but no more leaves. The presentation was a small plate with 2 scones for each of us with a tray of the three toppings (the NOT clotted cream) being one of them. Our 6 sandwiches apiece sat shoved on their own plates on the first two tiers of a serving tower. Below were the desserts - crammed, toppled over, and melting. This might be the only negative review I’ve written and I feel guilty, but it was literally that bad. $400 for 2????
    

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