Left Bank Santana Row

Review summary

1. R

   Ren

   Las Vegas

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thought it was NYE the crowd wasn’t crazy. We were sat near a door but they made sure the wind wasn’t bothering us. Small mistake on the food but they were amazing with it.
   

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2. R

   Raj

   Dallas

   32 reviews

   3.0

   32 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Expensive. Very basic French food fare with limited choices. I was disappointed overall especially given the price
   

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3. C

   Carol

   VIP

   San Francisco

   102 reviews

   2.0

   102 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 5

   We have been frequent diners here since it opened but the overall menu is getting tired. Worse, the holiday menu left a lot to be desired. First, super-limited options for Christmas Eve. Then the meat they called "prime rib" on their holiday menu was more like a bad bistro steak. It bore no resemblance to any prime rib I have ever had, and I have had many. Thin, fatty and not even the prime rib cut. WTH?? Thankfully, the squash soup was good. Neither of the desserts appealed and no others were on offer so we ordered a la carte. That horrible steak cost us $52. Outrageous because it was awful and not even what it was advertised to be. The sidecar cocktail was on the small side, as is traditional. My advice is putting lipstick on a bistro steak doesn't make it prime rib or worth $52. The limited menu items left a bad taste, as well. Two dessert options (one was a brie, the other hazenut yule log) what were you thinking? Just no attention to making the meal festive for customers. It'll be a long time 'til we return, if at all. The saving grace was our wonderful server, Kimberly. But even so, it'll
   

   Left Bank Santana RowResponded 2 days ago

   We’re sorry to hear you didn’t have the experience you were hoping for. Please feel free to contact us directly—your feedback is invaluable as we strive to improve. We hope to welcome you back soon for a more enjoyable visit!
   

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4. N

   Neal

   Greater Boston

   2 reviews

   4.0

   2 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   We went to the Christmas Eve pre fixe dinner. We are new to the area, and didn’t know anything about the Left Bank, but the meals looked good. The ambiance was relaxed and warm; the employees seemed to be enjoying themselves. We had a 4pm reservation to make sure that the noise level was tame. And it was. The food was delicious: a perfectly cooked prime rib and wonderfully savory and woody mushroom pappardelle. Salad, dessert and coffee were tasty. Service was a bit rushed, but when we asked our server to slow it down a bit she was happy to do so. We spent about 2 hours there eating and talking and enjoying ourselves. I would definitely recommend the Left Bank for a good meal out.
   

   Left Bank Santana RowResponded 2 days ago

   Thank you for sharing your experience! We’re glad you enjoyed the relaxed ambiance, delicious food, and that our team accommodated your request for a slower pace. We appreciate your recommendation and hope to see you again soon for another enjoyable meal!
   

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5. J

   Jackson

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on 24 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food. Have been going here for a couple years now and I have loved every single second of it. Staff is always nice and caring, as well as quick with the service. If they had a rewards program for this restaurant I would be the top member!
   

   Left Bank Santana RowResponded 2 days ago

   Thank you for your kind words! We’re thrilled you’ve enjoyed every visit over the years. Your loyalty means the world to us, and we’d love to see you as the top member of a rewards program! We look forward to many more memorable moments together!
   

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6. R

   Rosemarie

   San Francisco

   1 review

   5.0

   1 review

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and great service. Very busy and quite noisy on a Saturday before Christmas. Other times we have been there the noise level was not so high. Our waiter this time seemed to be run off his feet, but still managed to be attentive.
   

   Left Bank Santana RowResponded 2 days ago

   Thanks for the great review! We’re glad you enjoyed the mixed drinks, wine, and food. Can’t wait to have you back for more!
   

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7. A

   Anne

   VIP

   San Francisco

   10 reviews

   2.0

   10 reviews

   Dined on 21 December 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   Our service was beyond slow - we felt ignored. Two tables that were seated in our section after us with larger parties were served and finished before we got our order (which was soup).
   

   Left Bank Santana RowResponded 2 days ago

   Thank you for your feedback Anne. We sincerely apologize for the slow service and feeling ignored during your visit. This is not the experience we strive to provide, and we’ll address these concerns with our team to ensure better attention and efficiency in the future. We appreciate your understanding and hope to improve your experience next time.
   

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8. S

   Sophia

   San Francisco

   1 review

   5.0

   1 review

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   good service!! good food, SUPER fast seating, loved it
   

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   Left Bank Santana RowResponded 2 days ago

   Thank you for your kind words! We’re glad you had a great experience with our service, food, and speedy seating. We look forward to having you back soon!
   

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9. A

   Amika

   San Francisco

   7 reviews

   4.0

   7 reviews

   Dined on 20 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The duck was a tad dry but the flavors were delicious.
   

   Left Bank Santana RowResponded 2 days ago

   Thank you for your feedback! We appreciate your honesty and will work on ensuring the duck is perfectly cooked next time. We’re glad you enjoyed the flavors and hope to provide an even better experience in the future!
   

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10. C

    Chris

    San Francisco

    29 reviews

    2.0

    29 reviews

    Dined on 19 December 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 3

    Food was cold. Steak overdone. Staff seemed overwhelmed
    

    Left Bank Santana RowResponded 2 days ago

    We’re sorry to hear that your food was cold, the steak was overdone, and that the staff seemed overwhelmed. This is not the experience we want you to have, and we’ll address these issues to improve our service and quality. Thank you for your feedback, and we hope to provide a better experience in the future.
    

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