M bistro

Review summary

1. P

   Pamela

   New Orleans

   2 reviews

   1.0

   2 reviews

   Dined on 8 December 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

    the experience my family had at the restaurant was very disappointing. Service was extremely slow. Food was not up to par by any means by Ritz Carlton especially the New Orleans, Louisiana location. We will not come back again. Such a waste of money. we spent almost $900 there with my family and it was a total waste.
   

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2. G

   Ginger

   Las Vegas

   1 review

   3.0

   1 review

   Dined on 8 December 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   Service was terrible. Entree was good when it finally arrived.
   

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3. J

   Jenn

   New Orleans

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an excellent experience! Service was exceptional, food was delicious and a great ambiance. If it’s a special occasion or for a more intimate setting, request a booth.
   

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4. h

   heather

   Mississippi

   3 reviews

   5.0

   3 reviews

   Dined on 3 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience !!!!!!!! Will go back Service was over the top Food Over the top
   

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5. C

   Cristia

   New Orleans

   6 reviews

   4.0

   6 reviews

   Dined on 1 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It was all good. We are locals and enjoyed the food and ambiance. Latrisa was our server. She had a great sense of humor, and was attentive. The food variety was good. The chia seed pudding was outstanding.
   

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6. A

   Andrew

   Seattle

   11 reviews

   2.0

   11 reviews

   Dined on 29 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   We booked M Bistro for Thanksgiving dinner. Our thought was that it's the Ritz; surely they'll take good care of us. Unfortunately, that wasn't our experience. Our waiter wasn't great. That's probably an understatement. I have a shellfish allergy (I know, New Orleans and shellfish allergies aren't a good combo), and he didn't fully recognize the difficulty I would face with the all seafood appetizer spread. Since he had mentioned family style service, and since one of the appetizers was a salmon crudo, I told him I would be fine if they all came out on separate plates. I specifically asked him if they came on one plate or separate plates, and he indicated that they came out separate plates. In fact, they came out plated plated for each individual, all on one plate each. I had to speak with a manager after that to impress upon them the seriousness of food allergies. Our waiter, in a very un-New Orleans fashion, wasn't at all curious whether we would like anything to drink after we finished our welcome cocktails. Despite looking at my empty glass numerous times, he merely went on his way until I finally suggested that we might like wine with our dinner. Finally, when our main course came out, I was presented with a separately plated, allergen free, plate. My family were served family style. I'll say that my turkey and cranberry sauce were good, as was my short rib pasta. Their turkey and stuffing didn't come out at all. We waited, a little aghast, for some time, and I finally had to ask him whether they still had food coming. He said yes and wandered off, only to wander back to figure out what they were missing. Had I not asked, my family wouldn't have had turkey on Thanksgiving. And the kicker was an 22% holiday auto-grat. 22% is a little higher than I normally tip. And I don't mind auto-grat when they earned it, but in this case the service was lousy and the 22% was not deserved. I would not trust M Bistro with a significant dining event ever again.
   

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7. S

   Stephen

   Philadelphia

   33 reviews

   3.0

   33 reviews

   Dined on 28 November 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Thanksgiving dinner was inconsistent with advertised offering. No music, no dessert station, no champagne, family style offering for 2 diners was too much mediocre food. Seafood appetizers were skimpy. A far cry from Thanksgiving dinners and buffets of the past. Will not be returning for Thanksgiving dinner here.
   

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8. D

   Dr Tim

   New Orleans

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife, our granddaughter, and I had a wonderful Thanksgiving dinner experience. Ayanna (and others servicing our table) could not have been more engaging and gracious. This may well become a Thanksgiving tradition for us.
   

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9. F

   Frances

   New York City

   60 reviews

   4.0

   60 reviews

   Dined on 28 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We had just arrived in NOLA for 5 days and came here for dinner after just arriving. It was a fun, lively place with good food. Our waiter, Michael, was very good. Great choices were fried oysters, pork chop (yum) and smoked fish. Very good food.
   

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10. B

    Brenda

    New Orleans

    3 reviews

    5.0

    3 reviews

    Dined on 24 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everyone and everything was outstanding! Our server Ayana was extremely attentive
    

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