Marathon - 16th & Sansom

Marathon - 16th & Sansom reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. V

   Virginia

   Philadelphia1 review

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I had a reservation for Saturday March 8 at 12:15 pm for myself and my granddaughter. We planned at nice lunch at Marathon on Samson Street before attending the ballet at the Academy of Music. On Friday March 7 I received a text message asking me to confirm my reservation which I did. When we arrived at the restaurant, we found a small sign on the door saying it was closed. I found out from the pizza place across the street that a major problem had occurred earlier that week. Why was I sent a text on Friday asking me to confirm my reservation for Saturday when you knew that you would not be open on Saturday??????????? YOU had my phone number and could have let me know. There is no excuse for this behavior from a well run business. I have and will be sharing your disrespect for customers with many people. I called your business today and just got excuses and no apology or offer of compensation. Virginia Wilkinson 570-441-5958
   

   Is this helpful?

2. N

   Not

   Philadelphia1 review

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I made a reservation for five on open table. Got an email confirmation. When I arrived with my guests, the restaurant was closed. With absolutely no notice. So now I had to find a table for 5 on a busy Friday night in Center City. This is no way to run a business. They had my contact information and could have let me know. I am done with this place. Never again.
   

   Is this helpful?

3. OT

   OpenTable Diner

   Washington DC2 reviews

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had a reservation at marathon through open table, which we confirmed several times on the app, only to arrive on time and see that the restaurant was closed and dark. Why would we be allowed to make a reservation on a day the restaurant was closed? Why would it be closed on a Friday at 6pm? Why would no one from the restaurant notify us? It was so frustrating to show up for our reservation to find the restaurant closed.
   

   Is this helpful?

4. G

   Gillian

   San Francisco1 review

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The restaurant was closed and I did not receive a text to advise me before I got to the restaurant If possible, discussing an option with restaurants to notify those who reserved a table when a problem with a reservation occurs. It might benefit patrons and your servicein the future.
   

   Is this helpful?

5. TH

   TyraH

   Philadelphia2 reviews

   5.0

   Dined on 4 March 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   I went for my birthday & it was beautiful the food was good the drinks was good it was a party dinner in there and they weren’t even that loud the staff was nice 10/10 I recommend
   

   Is this helpful?

6. S

   Steven VIP

   New York City30 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We visited after the theater. Lots of variety to choose from. I had brisket dinner, others had Mac and cheese, everyone was satisfied. The matzoh ball soup was delish as was the chicken soup and chilli appetizers.
   

   Is this helpful?

7. NM

   NatalieM

   Los Angeles8 reviews

   3.0

   Dined on 2 March 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Food is meh, especially considering the great restaurants in the area. Service was excellent, kind, and fast.
   

   Is this helpful?

8. P

   Patty

   Philadelphia1 review

   4.0

   Dined on 1 March 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was very good and the service was excellent. However, it was much too noisy for us. We had difficulty hearing each other across the table.
   

   Is this helpful?

9. L

   Lilah

   Washington DC2 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Diverse menu and delicious food. Something for everyone. Service was excellent.
   

   Is this helpful?

10. RM

    RichardM

    New Orleans2 reviews

    4.0

    Dined on 16 February 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Great service and food. Wonderful neighborhood gem!
    

    Is this helpful?