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Max Brenner - Union Square, New York, NY

Max Brenner - Union Square

4.1
4.1
8123 Reviews
$30 and under
Comfort Food

Make a booking

2 people
19:00
Booked 190 times today
  • Good for special occasions
  • Child-friendly
  • Good for groups
For more than 20 years, Max Brenner has offered a chocolate experience for all the senses. A visit to our Chocolate Bar and Shop, will entice magical memories in everyone. Because, chocolate, more than any other food, symbolizes our childhood.

At Max Brenner, you will enjoy an abundance of desert made of all sorts of chocolate concoctions. All of this, combined with a full menu of salads, sandwiches, entrees, and pizzas, offer an experience for anyone at any age.

Our New York store is located in the heart of Union Square, where young people, families, and tourists alike can come and enjoy a delicious pastime in a cheerful atmosphere.

Are you looking to celebrate a special event sometime soon? We can create a chocolate experience you and your guests will never forget. We will take care of everything from personalized menus to outstanding service and everything in between

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Comfort Food, Dessert, Contemporary American
  • Hours of Operation
    Mon–Wed, Sun 10:00–23:00 Thu–Sat 10:00–00:00
  • Phone number
    (646) 467-8803
  • Payment Options
    AMEX, Discover, JCB, Mastercard, Visa
  • Dress code
    Casual Dress
  • Area
    Union Square
  • Cross Street
    Between 13th and 14th Streets
  • Parking details
    Street Parking
  • Public transit
    L, N, R, Q, W, 4, 5 & 6 trains to 14th Street/Union Square
  • Entertainment
    Max Brenner's signature music playlist
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Full Bar, Late Night, Non-Smoking, Takeaway, Weekend Brunch, Wheelchair Access, Wine

What 8,123 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1
4.1 based on recent ratings
  • 4.1Food
  • 4Service
  • 3.9Ambience
  • 3.9Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
Max Brenner - Union Square is a chocolate lover's paradise with "delicious desserts" and unique offerings like the chocolate martini. Guests appreciate the "great service" and recommend it for family outings and special occasions. While some mentioned inconsistencies, the overall experience is often "amazing," making it a must-visit in NYC.

8,123 Reviews
  1. Andres

    New York City

    6 reviews

    3.0

    6 reviews

    Dined 1 day ago

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 4
    Food was good as always but I feel as though this place needs more servers to really personalize and give the customers a true NYC experience especially during the holiday season. Had to ask on several occasions for multiple things and that made my second experience to the restaurant not such a pleasant one.

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  2. jill

    New York City

    1 review

    5.0

    1 review

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our first time to Max. Excellent experience. Service was good. Hostess aria was very welcoming and nice. We had apps and dessert. We chose fondue for dessert. It came with marshmallow burner. It was fun and something different.

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  3. Paola

    Toronto

    1 review

    3.0

    1 review

    Dined 1 day ago

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2
    Despite having a reservation we still waited 30 minutes to be seated

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  4. Jessica

    New York City

    1 review

    2.0

    1 review

    Dined 1 day ago

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 3
    The restaurant was very busy, which is expected this time of year. Our actual dinner came out quickly, my sandwich was decent, my daughter’s food was very cold. We asked for ketchup numerous times, and by the time we got it, we were done. We then waited 20 minutes for our fondue, and when it came out, they were so cold, you couldn’t bite into them. To the restaurants credit, they did credit us for most of the meal and apologized. We have visited this establishment many times and this was the first time that it wasn’t very good. It’s normally very delicious.

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  5. Joseline

    New York City

    4 reviews

    2.0

    4 reviews

    Dined 2 days ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2
    We come here every year for Christmas . Sadly, we realized it has lost its touch with food, drinks, and overall service . It’s not what it use to be when we started four years ago. We no longer will be returning in the near future . Best of luck!

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  6. Paul

    Southwest Florida

    4 reviews

    4.0

    4 reviews

    Dined 3 days ago

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 3
    Food and atmosphere was phenomenal. Food presentation was great the only two things were. The bathrooms were dirty and in need of toilet paper and attendance. The kitchen is partially open to the dining room and the back door of the kitchen is visible from the restrooms. Both the front and back part of the kitchen looked very dirty and organized not good for your customers to see that kind of thing unless it’s going to be kept up to par made me wonder how clean things really were behind the lines 

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  7. Lauren

    Richmond

    2 reviews

    2.0

    2 reviews

    Dined 3 days ago

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 3
    I went for lunch with family including small children and we arrived at our reserved time. Our server was doing their best but had too many tables to manage alone. One hour passed between sitting down and receiving food. Some of the food was no longer hot and the macaroni and cheese was unevenly heated and just not good. It is supposed to be a signature item but it tasted like powdered cheese mix. The bathrooms were dark and not very clean. Overall I would not recommend.

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  8. Miguel

    New York City

    2 reviews

    5.0

    2 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Good food if you love chocolate. Had an amazing time with the family

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  9. Alex

    New York City

    3 reviews

    5.0

    3 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Please clean those bathroom they were diagys disgusting

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  10. MIGUEL OMAR

    New York City

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4
    Excelente lugar, cálido y con un muy buen servicio

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FAQs

Max Brenner - Union Square offers takeout which you can order by calling the restaurant at (646) 467-8803.

Max Brenner - Union Square is rated 4.1 stars by 8123 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 190 times today

Order delivery or takeout

Google Map for Max Brenner - Union Square

841 Broadway, New York, NY 10003

Additional information

  • Cross Street
    Between 13th and 14th Streets
  • Area
    Union Square
  • Hours of Operation
    Mon–Wed, Sun 10:00–23:00 Thu–Sat 10:00–00:00
  • Price
    $30 and under
  • Cuisines
    Comfort Food, Dessert, Contemporary American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Public transit
    L, N, R, Q, W, 4, 5 & 6 trains to 14th Street/Union Square
  • Payment Options
    AMEX, Discover, JCB, Mastercard, Visa
  • Entertainment
    Max Brenner's signature music playlist
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Full Bar, Late Night, Non-Smoking, Takeaway, Weekend Brunch, Wheelchair Access, Wine
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