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Max Brenner - Union Square, New York, NY

Max Brenner - Union Square

4.2
4.2
8095 Reviews
$30 and under
Comfort Food
A photo of Max Brenner - Union Square restaurant

Max Brenner - Union Square

4.2
$30 and under
Comfort Food
Union Square

Make a booking

2 people
19:00
Booked 214 times today
  • Good for special occasions
  • Child-friendly
  • Good for groups
For more than 20 years, Max Brenner has offered a chocolate experience for all the senses. A visit to our Chocolate Bar and Shop, will entice magical memories in everyone. Because, chocolate, more than any other food, symbolizes our childhood.

At Max Brenner, you will enjoy an abundance of desert made of all sorts of chocolate concoctions. All of this, combined with a full menu of salads, sandwiches, entrees, and pizzas, offer an experience for anyone at any age.

Our New York store is located in the heart of Union Square, where young people, families, and tourists alike can come and enjoy a delicious pastime in a cheerful atmosphere.

Are you looking to celebrate a special event sometime soon? We can create a chocolate experience you and your guests will never forget. We will take care of everything from personalized menus to outstanding service and everything in between

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Comfort Food, Dessert, Contemporary American
  • Hours of Operation
    Mon–Wed, Sun 10:00–23:00 Thu–Sat 10:00–00:00
  • Phone number
    (646) 467-8803
  • Payment Options
    AMEX, Discover, JCB, Mastercard, Visa
  • Dress code
    Casual Dress
  • Area
    Union Square
  • Cross Street
    Between 13th and 14th Streets
  • Parking details
    Street Parking
  • Public transit
    L, N, R, Q, W, 4, 5 & 6 trains to 14th Street/Union Square
  • Entertainment
    Max Brenner's signature music playlist
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Full Bar, Late Night, Non-Smoking, Takeaway, Weekend Brunch, Wheelchair Access, Wine

What 8,095 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.2Food
  • 4Service
  • 4Ambience
  • 4Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
Max Brenner - Union Square is a chocolate lover's paradise with "delicious desserts" and unique offerings like the chocolate martini. Guests appreciate the "great service" and recommend it for family outings and special occasions. While some mentioned inconsistencies, the overall experience is often "amazing," making it a must-visit in NYC.

8,095 Reviews
  1. sena

    Chicago

    3 reviews

    4.0

    3 reviews

    Dined 1 day ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 1
    The noise was overwhelming, and the poor HVAC system filled the space with smoke and a burnt smell, making the atmosphere uncomfortable. Despite this, the food was tasty, and the desserts, along with the service, were the highlights. However, I wouldn’t return unless these issues are resolved.

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  2. Jennifer

    New York City

    1 review

    4.0

    1 review

    Dined 1 day ago

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    The food was ok. Had the cheeseburger however the hot chocolate and fondue were amazing. I will go back.

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  3. Jennifer

    Detroit

    1 review

    5.0

    1 review

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    If you’re in NY during the holidays this is a must go. So good. Our waitress as awesome. Hug mug was so cool.

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  4. Kimberly

    Atlanta Metro

    5 reviews

    5.0

    5 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 3
    It was delicious! But was very Smokey and the fire alarm kept going off

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  5. Monica

    New York City

    9 reviews

    vip
    5.0

    9 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great spot! Food and drinks were delicious and our server Charles was amazing and so funny! First time eating here as we always enjoy the hot chocolate at the other locations.

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  6. Julie

    Orange County

    13 reviews

    vip
    4.0

    13 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3
    Had a great time with my first-time-visiting-NYC friend. Although the fire alarm kept on going off and was very loud, the food and the service was great. And chocolate makes everyone super happy 🥰

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  7. OpenTable Diner

    New York City

    12 reviews

    5.0

    12 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    David, my server was amazing! His assistance was helpful in deciding what to order. He’s just a great person! The only drawback was it was very cold inside but the cup of hot chocolate quickly warmed me up.

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  8. Annette

    New York City

    3 reviews

    5.0

    3 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    The tables are crammed to close, too difficult to even get up.

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  9. Annie

    Washington DC

    2 reviews

    2.0

    2 reviews

    Dined 7 days ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2
    Bathroom was disgusting, seemed understaffed for a Sunday night.

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  10. Diego

    New York City

    1 review

    2.0

    1 review

    Dined on 8 December 2024

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 3
    We tried this restaurant after enjoying their hot chocolate at Bryant Park, hoping it would be a great spot for our sweet-toothed daughter’s birthday. While the food was decent, the desserts were disappointing. Our daughter ordered the “kids chocolate pancakes with lots of chocolate,” (pic) but it barely had any—just a drizzle of white chocolate. After asking for more, it still didn’t live up to expectations. The waffle cheesesteak was good, and the mac & cheese was flavorful, but the desserts fell short. The chocolate heart cake was an average lava cake, and the sundae arrived melted into a slushy mix. The atmosphere wasn’t what we expected—more Cracker Barrel than Willy Wonka. While it’s a fun novelty, we don’t plan on returning. For us, the desserts didn’t deliver.

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FAQs

Max Brenner - Union Square offers takeout which you can order by calling the restaurant at (646) 467-8803.

Max Brenner - Union Square is rated 4.2 stars by 8095 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

A photo of Max Brenner - Union Square restaurant

Max Brenner - Union Square

4.2
$30 and under
Comfort Food
Union Square

Make a booking

2 people
19:00
Booked 214 times today

Order delivery or takeout

Google Map for Max Brenner - Union Square

841 Broadway, New York, NY 10003

Additional information

  • Cross Street
    Between 13th and 14th Streets
  • Area
    Union Square
  • Hours of Operation
    Mon–Wed, Sun 10:00–23:00 Thu–Sat 10:00–00:00
  • Price
    $30 and under
  • Cuisines
    Comfort Food, Dessert, Contemporary American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Public transit
    L, N, R, Q, W, 4, 5 & 6 trains to 14th Street/Union Square
  • Payment Options
    AMEX, Discover, JCB, Mastercard, Visa
  • Entertainment
    Max Brenner's signature music playlist
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Full Bar, Late Night, Non-Smoking, Takeaway, Weekend Brunch, Wheelchair Access, Wine
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  • Impressum
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