Monterey Bay Fish Grotto - Mt. Washington

Review summary

1. G

   G

   Chicago

   12 reviews

   vip
   3.0

   12 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Not seated by window as requested . Appetizer was not good . Waitress not very polished compared to prior servers. Truffle fries were cold and overly salted and didn’t have any truffle. Steiak try and charred on outside. Didn’t bring us special dessert for anniversary as usually ? Not a typical Monterrey experience !
   

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2. D

   Devin

   Pittsburgh

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Great atmosphere food was great as well although we had the box our own food and did not get what we requested for our anniversary.
   

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3. D

   Deborah

   Memphis

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great night out with a delicious meal and beautiful views
   

   Monterey Bay Fish Grotto - Mt. WashingtonResponded 3 days ago

   Thank you for spending your evening with us! We hope to welcome you back for another great night out soon.
   

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4. OT

   OpenTable Diner

   Pittsburgh

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 5

   Ambiance and service was excellent, food was horrible. way over priced for poor quality.
   

   Monterey Bay Fish Grotto - Mt. WashingtonResponded 1 day ago

   We are so sorry to hear about your experience with us. Please reach out to me directly as we would love the chance to make it up to you. All the best, Thomas F Sieger Assistant General Manager 412-481-4414
   

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5. B

   Brooke

   Richmond

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   This was the worst service we ever had in years of dining here. Our server was never on the floor. When we did see her she couldn’t be bothered to tell us of the days specials, she never refilled our water, and she just took our sides away without asking. No one ever asked if our food came out ok or seemed to care at all. Fortunately the food was perfect as expected. This is either the first sign of a downward slide or our server just didn’t want to be bothered with our table. Either way it way it was a huge disappointment for what was once our favorite place.
   

   Monterey Bay Fish Grotto - Mt. WashingtonResponded 1 day ago

   Hello Brooke, We are so sorry to hear about your experience with us. Please reach out to me directly as we would love the chance to make it up to you. All the best, Thomas F Sieger Assistant General Manager 412-481-4414
   

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6. r

   raymond

   Pittsburgh

   7 reviews

   4.0

   7 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed an excellent evening at Monterey Bay Fish Grotto. The food and service were excellent but the personal touches made the dinner! It was an anniversary event and we look forward to our next celebration there!
   

   Monterey Bay Fish Grotto - Mt. WashingtonResponded 3 days ago

   Thank you for choosing Monterey Bay Fish Grotto for your anniversary celebration! We're thrilled to hear the food, service, and personal touches made your evening so special. We look forward to being a part of your next celebration. Cheers to many more memorable moments!
   

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7. R

   Richard

   Alabama

   4 reviews

   4.0

   4 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Exceptional atmosphere and view. Service was excellent. Food was overall very good, although the filet was not the best for such a high class restaurant. Crab cakes are always a special treat.
   

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8. W

   William

   Pittsburgh

   206 reviews

   vip
   5.0

   206 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I took my 15 year old granddaughter to dinner before the Nutcracker. Great food and great service. They were able to serve us and get us out in time for the show. One of my favorite places.
   

   Monterey Bay Fish Grotto - Mt. WashingtonResponded 3 days ago

   What a special evening with your granddaughter! We're delighted you enjoyed the food, service, and timely experience, and we are honored to be one of your favorites. Looking forward to welcoming you back again soon!
   

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9. A

   Azar

   Coastal Georgia

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great place and food. Excellent service and ambiance
   

   Monterey Bay Fish Grotto - Mt. WashingtonResponded 3 days ago

   Thank you for your kind words! We're so glad you enjoyed the food, service, and ambiance. We look forward to making your next visit with us another excellent experience.
   

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10. M

    Mat

    Pittsburgh

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This was a wonderful experience. The food was delicious and our server Chris was exceptional and did an exquisite job. He made the night very special for our party and we look forward to returning! Monterey Bay is an experience I highly recommend!
    

    Monterey Bay Fish Grotto - Mt. WashingtonResponded 3 days ago

    Thank you for sharing your wonderful experience! We're so pleased you enjoyed the delicious food and that Chris helped make your night extra special. Your kind words mean the world to us, and we can't wait to welcome you back for another unforgettable evening at Monterey Bay!
    

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