Unicoi Restaurants

The hostess/host of the restaurant were completely overwhelmed. The line to check in for reservations was long and it was unclear if guests should go to front of line to let the restaurant know the party was there for their reservation, as the time for the allotted reservation was past due to the long wait. we were sat for dinner 30 min late which created a problem to make our biltmore house tour . We had made adequate time between dinner and tour time, (90 minutes) but the late seating made dinner a rush instead of a pleasure. The host looked anxious and did not greet us or take the initiative to explain everyone was being seated late and they were running behind. Instead he avoided eye contact and customers were left standing in line worrying their reservation was not being honored or unsure if they should go to the front of the line try to check in to let them know their party was there. Bad first impression. Despite that .. our server, Carmen , was calm, relaxed and very pleasant. She was efficient, yet friendly and our food came out quickly and was delicious. She saved the day .

Victor provided amazing service. The food was absolutely phenomenal, as usual. I was happy to celebrate my birthday for a second night at the Americano. I was just there a couple nights prior to celebrating with a different group of people. This place is really a gem!

As always, Gourmet and Company was outstanding! The food is always delicious, the wait staff very attentive and efficient. Portions are so generous that we always have leftovers! Great place to dine!!

Very good food and drinks, but a little pricey. I will not deny however the food was really really good. We had a pasta dish and 2 steaks cooked perfectly

The experience was like any other high-end restaurant, delectable food,amazing service, There wasn’t too much noise. I had a large party and went to accommodate everybody. Overall would recommend it to anybody who enjoys this type of food.