Pacci Italian Kitchen & Bar

Review summary

1. M

   Mona

   Italy

   1 review

   1.0

   1 review

   Dined on 28 November 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Went for Thanksgiving dinner with family. Food was served on a large platter family style and would not accommodate us when we asked for the meat to be brought out on a separate platter because we had one vegetarian in the group. The food was mediocre and the experience was overall poor. They sat us at a table where there was water dripping from the ceiling and moved us when we complained, which was nice, but then we watched them seat other customers there! I do not typically write reviews but really would not recommend this place.
   

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2. d

   david

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chef Andrew is a fantastic chef and person. Go Pacci.
   

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3. C

   Catheirne

   Atlanta Metro

   1 review

   3.0

   1 review

   Dined on 17 November 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Service was very slow. All food was cold and they were out of most appetizers.
   

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4. S

   Steve

   Philadelphia

   14 reviews

   vip
   5.0

   14 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Unique but delicious Italian food. Great Italian chicken dish with Gorgonzola stuffed gnnochi
   

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5. OT

   OpenTable Diner

   Atlanta Metro

   1 review

   4.0

   1 review

   Dined on 20 October 2024

   1. Overall 4
   2. Food 1
   3. Service 4
   4. Ambience 5

   The food was not very good quality at all. I felt as if things were taking a turn for the worse behind the scenes in the kitchen and they no choice but to bring out dishes that had been ruined in the cooking process. The salad was smelly and not as described on the menu, foods were served without proper utensils in a communal eating setting. Some food was overly salted and inedible. The ambience was lovely, however the food was really bad. I was shocked at how bad the food was. My husband and I were really disappointed in the quality of food. Staff was polite and accommodating, but I feel the event should have been cancelled if they could not properly serve the food.
   

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6. s

   shannon

   Charlotte

   4 reviews

   2.0

   4 reviews

   Dined on 18 October 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Our server told us there’s a new menu and new cooks…the food was definitely a letdown after seeing pictures and reading reviews. Pasta was bland, filet medallions weren’t evenly or correctly cooked and overall, the food was just underwhelming.
   

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7. C

   Christina

   Austin

   5 reviews

   vip
   4.0

   5 reviews

   Dined on 12 October 2024

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 4

   The food and flavors are amazing. It took over 45 minutes to receive our first beverage order and approximately an hour for the appetizers.
   

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8. K

   Karen

   Atlanta Metro

   28 reviews

   2.0

   28 reviews

   Dined on 5 October 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   Food was average at best. Waiter was not very nice. Service was slow.
   

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9. J

   Jason

   Kansas City

   1 review

   5.0

   1 review

   Dined on 1 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had my first date with a wonderful woman for dinner at Pacci's. Everyone was great, the service was great, even the valet. I highly recommend
   

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10. M

    Michele

    Coastal Georgia

    46 reviews

    vip
    3.0

    46 reviews

    Dined on 31 August 2024

    1. Overall 3
    2. Food 1
    3. Service 4
    4. Ambience 2

    We arrived early and enjoyed cocktails at the bar. We sat in a spot where we could see the bartenders creating mixed drinks. Some were expertly crafted and some shocked to see the bartender grabbing olives out of the jar with her unwashed hands. This restaurant was recommended to us for a special occasion. After my experience, I would not recommend it for a special occasion or even a date night. The restaurant was not busy. There were not too many places to sit because the ac units were dripping on many tables and chairs which may explain why it smelled like a wet basement in there. We ordered burrata and Mediterranean flatbread for appetizers. We asked the server if he could put our appetizers in while we decided on our mains. He brought our burrata and said the flatbread needed extra time. He wanted to take our dinner order and we asked for sparkling water. After a while he came back to tell us that the sparkling water was warm and would need ice. We passed. Finally the flatbread arrived where we were told our mains were ready but will be kept under the light. When my mussels arrived 10 out of the 12 were edible. My guest’s chicken parm was tough and dried out. Things like this can happen and in this case it did. I am always honest when I review a restaurant. This was not a good place to celebrate an anniversary. Knowing what I know now, I would have only ordered that flatbread with my wine at the bar. It f you want to try Pacci for dinner, I hope you have a better experience.
    

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