Palisade

Review summary

1. m

   mark

   VIP

   New York City

   2 reviews

   2.0

   2 reviews

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Clearly the waiters pool tips. The service was perfunctory, at best.
   

   Is this helpful?

   Report
2. C

   Cameron

   Seattle

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Service was subpar, we waited 45 mins from sitting down to get our appetizers. The food was delivered an hour later. The servers were hard to track down to even get water.
   

   Is this helpful?

   Report
3. R

   Rebecca

   Seattle

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 5

   Food was very good. Service the worst I have experienced in a long time. No menus for 20 minutes nor greeting for 20 minutes. No introduction from server. Of 8 meals 3 sent back twice due to being cold and then under cooked. No acknowledgment from manager until requested. Not what we expected from a restaurant like Palisades
   

   Is this helpful?

   Report
4. m

   michelle

   VIP

   Vancouver

   9 reviews

   3.0

   9 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   We were a large group and were seated at a nice large round table which is always good. The appetizers and food were great but we waited too long to get our first drink..20+ min and it wasn’t busy. They dropped of a bottle of wine but didn’t open it. The servers made it seem and even mentioned that it wasn’t their table so the service was not great. We wanted it to be as it was a special night for us.
   

   1 person found this helpful

   Report
5. d

   dave

   Seattle

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for dinner before attending play at 5th Avenue but do to horrible traffic we were delayed by almost an hour but they were great about changing our reservation and providing expediated service once seated so we could still make our play on time. Requested window seat and had an amazing view and food was delicious and reasonably priced. They also had live music which provided a nice ambiance. Had not been there for many years but will definitely visit again.
   

   1 person found this helpful

   Report
6. B

   Briedi

   Seattle

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was amazing! She was Turkish but had just moved here from the Midwest. Very pleasant and helpful. Love this place every time we go!
   

   1 person found this helpful

   Report
7. C

   Carissa

   Seattle

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   Worst customer service in the 15 years I’ve been going to Palisade. Smaller portions, ordered 7oz steak served 4-5oz max. No valet, no offer for coat check, sat our party in 3 different times instead of us all together, couldn’t make a drink correct, wouldn’t make an appetizer that they used to have on their menu and made EVERY time I’ve ordered it since they took it off 4 years ago. Food received was all good, I’ve never had a bad meal here, but everything else….portions of what is advertised versus what served, poor customer service that competing restaurants in this price point exceed by far. It didn’t used to be this way, it’s unfortunate it’s changed. If you’re paying $500 for a meal, there should be a level of customer service and etiquette that goes with it.
   

   1 person found this helpful

   Report
8. J

   Janis

   Seattle

   7 reviews

   3.0

   7 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   So disappointing. Palisade is usually so good but not today. Fish & chips was tasty but lacked any sort of presentation. Same was true with crab cake sandwich but it was mediocre. Salmon pesto & noodles - taste was ok but very oily. I was just there a month ago for dinner and it was excellent Our server today was very good - friendly , helpful, on top of everything. I didn’t get his name though.
   

   1 person found this helpful

   Report
9. S

   Sandy

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were here for the 2nd year in a row to celebrate 2 birthdays in the family. Everything was wonderful again. We really enjoyed the views, wonderful service and excellent food. We also appreciate that it isn't loud. The person that chose this restaurant is under 30 and I think they even appreciate being able to carry on a comfortable conversation and not have to yell to be heard. Worth the drive to come here (from the Eastside) and enjoy a fabulous evening and a beautiful restaurant with family.
   

   Is this helpful?

   Report
10. G

    Gregory

    VIP

    Seattle

    172 reviews

    5.0

    172 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service and drink/food choices during HH. Perfect view from lounge
    

    Is this helpful?

    Report