Palm Court Restaurant - Arlington Heights

Palm Court Restaurant - Arlington Heights reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Mark VIP

   Chicago14 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Cobb salad was great. Take a pass on the French onion soup. Friends chopped salad was overdressed. Suggest asking for the dressing on the side. Service was very good.
   

   Palm Court Restaurant - Arlington HeightsResponded 1 day ago

   Thank you so much for the review! Our Cobb salad standardly has dressing on the side, we will certainly provide the necessary coaching.! Next time you are in, please ask for me! It would be great to meet you! Warmest Regards, Sarah Theodossopoulos
   

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2. M

   Michael VIP

   Chicago132 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always excellent restaurant that I’ve been frequenting since it opened many years ago. Excellent bar and food menus. Excellent service!
   

   Palm Court Restaurant - Arlington HeightsResponded 3 days ago

   Hi Michael - Thank you so much for the great review! We are so glad that you had a great experience! Next time you are in, please ask for me! It would be great to meet you! Warmest Regards, Sarah Theodossopoulos
   

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3. J

   JAMES

   Chicago2 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   My wife and I have visited Palm Court many times in the past and were very pleased. This time however, we were very disappointed. After we were served our drinks and rolls, we were told that most items on the menu were unavailable including the items on their specials list. The items we did order were very below the standard. I do not think we will be back.
   

   Palm Court Restaurant - Arlington HeightsResponded 4 days ago

   Hi James - We sincerely apologize for your recent experience at Palm Court. We strive to maintain high standards and regret that the quality of your meal did not meet your expectations. Your feedback is invaluable, and we will address these concerns with our team to ensure improvements. We hope you might consider giving us another chance in the future. Thank you for sharing your thoughts with us. Warmest Regards, Sarah Theodossopoulos
   

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4. j

   jaclyn

   San Francisco1 review

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   The food was not fresh and never replenished, so we didn’t have much to choose from and nothing was clean and just plain messy and more on the gross side, I would of liked them to be honest and say they have no one else at the buffet so it would honestly better to order off the menu. Cash price for 2 people was $115.50 which for what was presented we won’t be returning, we usually attend their dinners which are good and a totally different experience and this was a big disappointment.
   

   Palm Court Restaurant - Arlington HeightsResponded 7 days ago

   Hi Jacyln - We sincerely apologize for your recent experience. We strive to maintain high standards and are sorry to hear that the food did not meet your expectations. Our is much busier earlier in the day, and we replenish based on the number of guests to minimize waste. We have hourly quality controls in place, and we would have been happy to prepare something fresh for you if we had known. We appreciate your feedback and hope you'll consider visiting us again. Warmest Regards, Sarah Theodossopoulos
   

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5. D

   Doreen

   Unspecified1 review

   5.0

   Dined on 5 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were here to celebrate my friends 95th birthday! He couldn’t have had a better time if he had planned the whole thing out for himself! Nobody expected the entertainment because we don’t come here on Saturday nights, but we will from now on! Everybody was friendly and gracious and helpful and everything wonderful this is the best place in the world to come too for a good time
   

   Palm Court Restaurant - Arlington HeightsResponded 7 days ago

   Hi Doreen - Thank you for your kind words! We are delighted to hear that your friend's 95th birthday celebration was such a memorable evening. We are so glad to know that our entertainment and staff played a part in exceeding your expectations. We truly appreciate your support and look forward to welcoming you back for many more enjoyable Saturday nights in the future! Next time you are in, please ask for me! It would be great to meet you! Warmest Regards, Sarah Theodossopoulos
   

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6. S

   S VIP

   Chicago27 reviews

   4.0

   Dined on 4 April 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We celebrated our anniversary here The food was scrumptious our server Nancy was very friendly and attentive a little bit of a problem which the manager Sarah resolved very professionally.
   

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7. C

   Chris

   Chicago7 reviews

   5.0

   Dined on 21 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food with friendly service. Calamari app with salmon entree.
   

   Palm Court Restaurant - Arlington HeightsResponded on 22 March 2025

   Hi Chris - Thank you so much for the great review! We are so glad that you had a great experience! Next time you are in, please ask for me! It would be great to meet you! Warmest Regards, Sarah Theodossopoulos
   

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8. D

   Diane VIP

   Chicago5 reviews

   5.0

   Dined on 16 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always love going to Palm Court. We used a Groupon that the restaurant was offering. The deal was amazing!!! We absolutely love the service, food and ambiance.
   

   Palm Court Restaurant - Arlington HeightsResponded on 17 March 2025

   Hi Diane - Thank you so much for the great review! We are so glad that you had a great experience! Next time you are in, please ask for me! It would be great to meet you! Warmest Regards, Sarah Theodossopoulos
   

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9. J

   Jim

   Chicago17 reviews

   3.0

   Dined on 13 March 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Three of us liked our food, one dud not. All three said we would return, one did not.
   

   Palm Court Restaurant - Arlington HeightsResponded on 14 March 2025

   Hi Jim - I would like to know more about your experience. Please contact me directly at the restaurant. Warmest Regards, Sarah Theodossopoulos
   

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10. J

    Joan VIP

    Chicago99 reviews

    5.0

    Dined on 9 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food, service and music were fantastic. I will be back.
    

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