Parlor Pizza Bar - West Loop

Review summary

1. N

   Nicole

   VIP

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 1
   4. Ambience 5

   Parlor has always been our go to neighborhood hangout over the years for a variety of occasions. We go there a lot as well as, our friends to watch games, chill etc. Service is always great, I’ve never had a bad experience, however, last night the hostess was not only INCREDIBLY rude, but VERY dismissive and had a complete attitude. I have never experienced that anytime I’ve been to parlor. Maybe she was having a bad day, but that level of Customer Service is just not acceptable to anyone, regulars or not & should be addressed.
   

   Is this helpful?

   Report
2. J

   Joe

   VIP

   Chicago

   22 reviews

   5.0

   22 reviews

   Dined on 17 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service as usual. Special shout and thanks to Stephanie who took such great care of our large group. So attentive and professional. Thank you Stephanie!
   

   Is this helpful?

   Report
3. J

   Jorie

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined on 4 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was all delicious as usual!! Happy hour pricing was great as well.
   

   Is this helpful?

   Report
4. t

   thriveni

   Chicago

   1 review

   2.0

   1 review

   Dined on 30 November 2024

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 5

   We were seated in the patio are, enclosed in plastic. We enquired if dogs are allowed and we were told yes. Two members of our party who were staying away due to our two dogs then jo Ned is. Once they came in, the same employee of the restaurant said that dogs are not allowed. They then had to leave.
   

   Is this helpful?

   Report
5. S

   Stephanie

   Los Angeles

   5 reviews

   5.0

   5 reviews

   Dined on 27 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I brought my Italian parents to Parlor when they were in town and they LOVED the pizza!! It’s so fresh and the service was amazing. Very kind staff and comfy booths. The happy hour is an incredible deal and I’m excited to look into the rewards program. Will absolutely be back soon (and often!)
   

   Is this helpful?

   Report
6. R

   Randall

   Chicago

   5 reviews

   4.0

   5 reviews

   Dined on 23 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Wonderful experience. Strong drinks and delicious pizza. Thank you to the attentive staff for providing a wonderful experience and additional security for my guest and myself. Parlor did an exemplary job of managing a high profile guest on short notice.
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   Indiana

   2 reviews

   5.0

   2 reviews

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great happy hour! We got buy one get one free pizza.
   

   Is this helpful?

   Report
8. C

   Cesar

   Chicago

   4 reviews

   3.0

   4 reviews

   Dined on 10 November 2024

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 4

   I ordered a Caesar Salad and it was disgusting, too much cheese and lot of dressing. The pizzas were ok not for that value plus I got sick from eating that food. Bad experience.
   

   Is this helpful?

   Report
9. J

   Jessica

   Chicago

   1 review

   4.0

   1 review

   Dined on 26 October 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Wish they would do split checks not just split credit cards.
   

   Is this helpful?

   Report
10. R

    Rene

    VIP

    Chicago

    75 reviews

    4.0

    75 reviews

    Dined on 18 October 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Busy. No rushing. Pizza was great. Hummus even better. Service was good but at times slow due to how busy the restaurant was.
    

    Is this helpful?

    Report