Paternoster Chop House

Review summary

1. G

   Gary

   London

   24 reviews

   vip
   5.0

   24 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great steak and excellent service - had not been for a while but will definitely return
   

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2. J

   Jamechia

   New York City

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food was excellent, service was subpar. Imagine being served your dinner over your shoulder 😳. I enjoy good service and despite the good food, I think the poor service was enough to encourage me NOT to recommend this restaurant.
   

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3. OT

   OpenTable Diner

   Liverpool

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and very attentive service. Just a little on the expensive side but it is London so to be expected.
   

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4. A

   Andew

   Hampshire

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   Great experience. Everyone was impressed with the food offer and the service. Service charge was on the high side.
   

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5. J

   Jacky

   London

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Great service and atmosphere. Oysters were fresh and so good. Very disappointed with the steak sandwich, bread wasn’t fresh and it was super cold…don’t understand that, serving a hot sandwich filling in cold almost stale bread! And the steak was chewy, had to eat it with a knife and fork, no picking up and biting that sandwich! Was really disappointed as was so looking forward to a good steak sarnie!
   

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6. J

   James

   London

   97 reviews

   vip
   4.0

   97 reviews

   Dined on 25 November 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   First time at this restaurant for a few years. I took a client here for lunch. Really liked the menu. For starters I had the goats cheese and figs which was very good and the walnuts were amazing, sweet and chewy with a crunch. For mains we both had the steak sandwich. The steak was very chewy and not very good quality. We did bring it to the attention of the waiter but nothing else happened which was disappointing.
   

   Paternoster Chop HouseResponded 6 days ago

   Hi James, Thank you for sharing your feedback—we appreciate you taking the time to let us know about your experience. It’s great to hear you enjoyed the goat's cheese and figs starter, we’ll be sure to pass on your compliments to the kitchen team! That said, we’re very sorry to hear about your disappointment with the steak sandwich. We always aim to serve dishes of the highest quality. Sorry that the issue wasn’t addressed properly when you brought it to the waiter’s attention. This isn’t the level of service we strive for, and we’ll be reviewing this with the team to ensure better communication and responsiveness moving forward. We hope you’ll give us another chance in the future, as we’d love the opportunity to provide you with a much better experience. kind regards Paternoster
   

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7. L

   Liz

   Oxford

   2 reviews

   5.0

   2 reviews

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lovely lunch. Great staff. Very happy with the afternoon.
   

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8. T

   Travis

   Seattle

   1 review

   4.0

   1 review

   Dined on 14 November 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Good food, lovely location but 3 steaks and a fish n chips took 85 min from ordering. Constantly out of water. It was only about 70% full.
   

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9. C

   Chris Remers

   London

   1 review

   5.0

   1 review

   Dined on 13 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I enjoyed an excellent lunch here. Despite the restaurant being packed, the staff remained attentive and provided fantastic service. The steaks were cooked to perfection, with flavourful sides that, while a bit small, complemented the meal well. Overall, a wonderful experience—I look forward to returning soon!
   

   Paternoster Chop HouseResponded on 15 November 2024

   Thank you for your kind words and for sharing your wonderful experience with us! We're delighted to hear that you enjoyed your lunch and that our team could provide attentive service despite the busy atmosphere. It’s fantastic to know the steaks and sides hit the mark for you! Your feedback about portion sizes is appreciated, and we'll certainly take it into consideration as we strive to make every dining experience even better. We look forward to welcoming you back soon for another memorable meal!
   

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10. L

    Liv

    Buckinghamshire

    1 review

    5.0

    1 review

    Dined on 26 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The team are fantastic, service was excellent, will certainly be back!!
    

    Paternoster Chop HouseResponded on 1 November 2024

    Hi Liv, Thank you so much for your review and kind words, we are glad you had a great time and we look forward to seeing you again ..
    

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