Pelican Grill

Review summary

1. M

   Michael

   VIP

   Pittsburgh

   73 reviews

   5.0

   73 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an excellent dining experience at the Pelican Grill not only is it in a beautiful location and the service from Luis was top-notch, but the food was incredible. We had the tableside risotto in the Parmesan wheel and it was an amazing experience. I would recommend this place to any locals or out-of-town guests. Highly recommend!!
   

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2. J

   John

   Los Angeles

   10 reviews

   4.0

   10 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service and ambiance were excellent. The menu and food were very good.
   

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3. O

   Oxana

   Los Angeles

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding experience, great service, food and music!
   

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4. B

   Bob

   VIP

   Phoenix

   15 reviews

   4.0

   15 reviews

   Dined on 29 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The room is cold, as in freezing. Wear warm clothes. Sweaters and coats. Even though they have large blankets that only cover the bottom legs. The wait staff come and go through exterior doors allowing cold air to flow through the room.
   

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5. JM

   JanetM

   VIP

   Orange County

   2 reviews

   2.0

   2 reviews

   Dined on 26 December 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 4

   Very disappointing experience at Pelican Grill today. We've been a customer there for many years, and everything is usually very good. But, not today! First of all, when we arrived and were seated in our booth, the music was extremely loud and we had to request (twice) that it be turned down significantly. Then we were surprised that the bread service has changed from a delicious assortment of rolls and crackers, to a mundane plateful of Parker House rolls. BLAH! The mushroom pizza we ordered as an appetizer arrived poorly cooked (the dough was pale on top and only partially brown underneath). BLAH! The mushroom topping was delicious. The 6 oysters we ordered (for $36!!!) were so miniscule that it was laughable, except for the exorbitant price (they were the size of a U.S. Quarter!). When I complained, the waiter apologized and brought 2 more (they were only slightly larger than the first 6). After looking at them, the waiter again apologized and said he'd remove the charge from our bill. More mistakes were made on our main courses: 1. My burger with salad arrived without any dressing on the salad. The burger was excellent. 2. A short rib sandwich arrived with fries instead of the salad it was supposed to have. The short rib filling was a bit "crunchy" (like it had been scorched or been sitting around for too long on the range top). It took 10 minutes for the kitchen to send the missing side salad! 3. The Chilean seabass was very good. 4. The grilled salmon was very good. When I complained to the Food Expediter, he acknowledged his kitchen had serious issues, and that he'd address them "after service today." I suggested he deal with the problems "now" and avoid more unsatisfied customers. He just ignored that comment. Our waiter apologized again and said "we've been having problems with the kitchen for some time now." Diners beware! This is an expensive restaurant, and the poor kitchen control isn't befitting the high prices.
   

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6. J

   John

   Dallas

   4 reviews

   5.0

   4 reviews

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing - biggest shrimp I've ever seen! David, our server, was great.
   

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7. C

   Cara

   Orange County

   1 review

   5.0

   1 review

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our servers were amazing. Friendly and energetic. Helped with the menu and drinks when we were conflicted.
   

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8. R

   Rose

   Orange County

   3 reviews

   1.0

   3 reviews

   Dined on 24 December 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   I had an 8:45 PM reservation, but upon arrival, the waiter informed us the kitchen would close in 10 minutes. If that was the case, they shouldn’t have offered that time for reservations. The food didn’t meet my satisfaction, overly salty and lacking flavor. Unfortunately, it wasn’t worth it, and I didn’t enjoy my birthday dinner.
   

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9. u

   ulmont

   VIP

   Orange County

   3 reviews

   5.0

   3 reviews

   Dined on 23 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and ambiance. Highly recommend the Grill at Pelican Hill
   

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10. i

    isabelle

    Orange County

    21 reviews

    5.0

    21 reviews

    Dined on 23 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3

    Unfortunately heaters not working above our table on patio, but blankets were provided, so that helped. But not having outdoor heating on a cold, damp day made our experience uncomfortable. Service was exceptional. Really great team of servers.
    

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