Peninsula Grill

Review summary

1. P

   Patrick

   Greater Boston

   4 reviews

   3.0

   4 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Service was very slow; initial drinks took 10 minutes to get. Appetizers took another 15 minutes on top of that (salad and a soup, nothing really to cook). Have gone many times in the past, just need to think again as it relates time, costs and overall value. Food is always good.
   

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2. D

   Diane

   Unspecified

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Our server was excellent and the ambiance was very nice. My dinner of Short Ribs was very tasty but just lukewarm. My husband got the steak with Blue cheese, he was disappointed. Last time we had dinner there 2 years ago it was very good.
   

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3. L

   Lisa

   New York City

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great experience, staff excellent, friendly, knowledgeable!
   

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4. B

   Bethany

   Kansas City

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Peninsula Grill was a great restaurant to celebrate a special occasion. We went for my birthday and I was told happy birthday multiple times while we were there, and they wrote happy birthday in icing on my dessert plate. The atmosphere is beautiful and romantic. The caesar salad was pretty, but it was not as tasty as I had hoped. The rest of the food was delicious. We both enjoyed our steaks, the sides, the bread, and the dessert. The staff is so kind and welcoming.
   

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   Peninsula GrillResponded 4 days ago

   Dear Bethany, Thank you for choosing Peninsula Grill to celebrate your birthday! We’re so glad you enjoyed the atmosphere, the food, and the service during your special occasion. We also appreciate your kind words about our staff and the personalized birthday touches! We’re sorry to hear that the Caesar salad didn’t meet your expectations, but we’re happy to know that the rest of your meal was to your liking. Your feedback is valuable to us, and we’ll be sure to keep it in mind as we continue to improve. We hope to welcome you back soon for another memorable experience! Warm regards, Peninsula Grill Management
   

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5. W

   William

   Charleston

   8 reviews

   5.0

   8 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent ambiance. Service very good. Food just right.
   

   Peninsula GrillResponded 4 days ago

   Dear William, Thank you for taking the time to share your experience! We're so glad you enjoyed the ambiance, service, and food during your visit. Your feedback is greatly appreciated, and we're thrilled to know you had a wonderful time. We look forward to welcoming you back soon! Warm regards, Peninsula Grill Management
   

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6. OT

   OpenTable Diner

   Phoenix

   2 reviews

   2.0

   2 reviews

   Dined on 8 February 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Was very disappointed and surprised at the service provided which basically ruined the meal. My Wife’s rack of lamb was great while my rib eye was tough and an overcooked. The real problem was the menu is ala carte and our waiter forgot to put in the order for and deliver our sides which basically ruined the meal. After a ten minute absence the waiter returned and after we asked about his mistake it was another 10 minutes before we got the rest of our order. To make it worse an apology was never offered. Too many great places to eat in Charleston instead of wasting a coupe of hundred of dollars here,
   

   Peninsula GrillResponded 4 days ago

   Dear Guest, Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience was not up to the high standards we strive to maintain. We deeply regret that the service and timing issues affected your meal, and we sincerely apologize for the oversight with your sides and the lack of an apology. Please know that your comments will be shared with our team, as we are always working to improve. We truly value your feedback and hope you'll consider giving us another chance to provide the exceptional experience we aim for. Warm regards, Peninsula Grill Management
   

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7. M

   Michelle

   VIP

   Nashville

   141 reviews

   4.0

   141 reviews

   Dined on 8 February 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Well, restaurant has slipped a bit. Service was slow and not very busy. The salad had old tasting romaine. The steak was overly charred. Grouper was edible. The first dessert inedible due to a large amount of lavender water. The second replacement wasn’t anything great. When our waiter lingered talking about weather with another table I flagged down another waiter asking for help and he snapped at me saying he wasn’t our waiter. duh. But we needed some help. We’ve been coming for years and I think it needs some new direction. Plus the coconut cake is just a big hunk of sugar with little coconut taste.
   

   Peninsula GrillResponded 4 days ago

   Dear Michelle, Thank you for your feedback. We're truly sorry to hear about your recent experience and that we did not meet your expectations. We always strive for excellence in both food and service, and we will be addressing the issues you mentioned with our team. We value your loyalty over the years and hope you will allow us another opportunity to provide the high-quality experience that you've come to expect from us. Warm regards, Peninsula Grill Management
   

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8. S

   Shannon

   Indiana

   5 reviews

   5.0

   5 reviews

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   You can just tell they've been doing this a very long time. The character and timelessness is abound in every turn of your experience. Enjoy one of Charleston's finest!
   

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9. V

   Virginia

   VIP

   Houston

   7 reviews

   5.0

   7 reviews

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best restaurants in Charleston. Ambiance, service and food are top of the list!!
   

   Peninsula GrillResponded 4 days ago

   Dear Virginia, Thank you so much for your kind words! We're thrilled to hear that you had such a wonderful experience with us. It's always our goal to provide top-notch service, ambiance, and food, and we're glad to know we succeeded during your visit. We look forward to welcoming you back for another fantastic dining experience! Warm regards, Peninsula Grill Management
   

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10. T

    Theodore

    Tampa

    2 reviews

    5.0

    2 reviews

    Dined on 4 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food and service. The Coconut cake is a must try.
    

    Peninsula GrillResponded 4 days ago

    Dear Theodore, Thank you for taking the time to share your feedback! We're so happy to hear that you enjoyed the food, service, and atmosphere during your visit. And of course, we're thrilled you loved our famous Coconut Cake—it truly is a fan favorite! We look forward to welcoming you back for another wonderful experience. Warm regards, Peninsula Grill Management
    

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