Piccolino Italian Ristorante

Review summary

1. H

   Herbert VIP

   New York City61 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Excellent meal and attentive service A great restaurant
   

   Piccolino Italian RistoranteResponded 3 days ago

   Thank you for your kind words, We look forward to welcoming you back soon!
   

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2. MM

   MaryM

   Philadelphia2 reviews

   1.0

   Dined on 1 March 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   New owner / huge increase in pricing . Very slow service . Food arrived cold . Chicken franchise good but cold : vegetables burnt / will not be going back
   

   Piccolino Italian RistoranteResponded 7 days ago

   Unlike other vegetables you may have had, our vegetables are fresh, roasted, and caramelized to enhance flavor—far from burnt. If you didn’t recognize the difference, that’s unfortunate. If your food arrived cold, the proper thing to do would have been to address it with our staff so we could fix it immediately, rather than leaving a complaint after the fact. We take pride in our quality, and our pricing reflects that. As for pricing, it reflects the high-quality ingredients we use and freshness. Like everywhere, costs have risen this past year, but we remain committed to delivering the best. Thank you for your feedback
   

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3. J

   Joseph

   New York City6 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were excellent. Authentic Italian cuisine and service! We will return! Thank you
   

   Piccolino Italian RistoranteResponded on 26 February 2025

   Thank you so much for your 5 Star review and kind words! We're thrilled to hear that you enjoyed both the food and the service. We take great pride in offering authentic Italian cuisine and a warm, welcoming experience. We can't wait to welcome you back for your next visit. See you soon!
   

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4. OT

   OpenTable Diner VIP

   Atlantic City2 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you Piccolino for an outstanding dinner. Everyone in our group enjoyed their meal. Several of us ordered the Pork Chop which was a highlight. Our server did an amazing job of anticipating our needs. We will be back soon.
   

   Piccolino Italian RistoranteResponded on 2 March 2025

   Thank you so much for the5 Star Review! We're thrilled to hear you and your group enjoyed your meals! We're proud of our team and are glad to hear the service was top-notch. We can't wait to welcome you back soon!
   

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5. L

   Linda VIP

   Chicago8 reviews

   1.0

   Dined on 16 February 2025

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 1

   I had tried to get a reservation in a quiet area of the restaurant because we were five people elderly people. The owner took the reservation and we got there. They barely knew that they had a reservation and the restaurant was so so noisy. The owner did nothing to enhance our disappointment for example send over a drink or a coffee or a cookie.
   

   Piccolino Italian RistoranteResponded on 19 February 2025

   When you called to make your reservation, we did inform you that Saturday was particularly busy, and we suggested that it might be more enjoyable to come on another night for a quieter experience. We do our best to accommodate all guests, but weekends can sometimes be lively. We also want to emphasize that we are one of the quietest restaurants in the area, with no loud music, creating a calm atmosphere overall. Thank you for sharing your feedback.
   

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6. M

   Margo VIP

   West Palm Beach49 reviews

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   New owner spent his whole time talking to customers at bar. Our waitress was expected to be the bartender also which slowed service down. They need more waitstaff for the busy season. Meatball was tasteless and filet tough to cut. Place hasn’t been decorated in 20 years. This place used to be a hidden gem for Italian food with former owners. Don’t waste tour time or money here.
   

   Piccolino Italian RistoranteResponded on 19 February 2025

   Mentioning the previous owner or comparing us to past management is neither fair nor constructive. As for the owner engaging with customers, we’re sorry if that bothers you—many of our guests actually enjoy the personal touch. We prioritize both service and food, As for your food concerns, you never told us when we asked, we stand by the quality of our dishes—our reviews for the same items support that—and we’re always looking for ways to improve. Thank you for sharing your feedback.
   

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7. M

   Mort VIP

   West Palm Beach9 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All good. Everything was very nice Very enjoyable evening
   

   Piccolino Italian RistoranteResponded on 19 February 2025

   Thank you for the kind words and 5 Star review ! We’re happy to hear you had a great evening. Hope to see you again soon for another enjoyable experience!
   

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8. D

   Daniel VIP

   West Palm Beach56 reviews

   4.0

   Dined on 9 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We continue to return to the restaurant as the service and food exceeds our expectations. This family friendly restaurant has new owners but has not missed a beat. Ernie and his staff are welcoming and the quality of the food and its preparation is the best.
   

   Piccolino Italian RistoranteResponded 3 days ago

   Thank you for your kind words, We look forward to welcoming you back soon!
   

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9. B

   Bruce

   New York City7 reviews

   5.0

   Dined on 5 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our table of 6 was seated promptly at a roomy table in a quiet room. Our server was well informed and polite. The food pacing was perfect. The menu offered many choices. My wife loved her Osso Bucco and my Rack of Lab was cooked to the right temperature, bountiful, and deliciously seasoned. Our dinner companions were equally impressed. The Bolognese Sauce deserves special recognition. Our entire experience was splendid and we will be back soon.
   

   Piccolino Italian RistoranteResponded on 9 February 2025

   Thank you for your five-star review! We're thrilled to hear your entire experience was splendid, from the service and food pacing to the menu selection and ambiance. It’s wonderful that the Osso Bucco, Rack of Lamb, and Bolognese Sauce stood out. We look forward to welcoming you back soon!
   

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10. C

    Charlie

    West Palm Beach1 review

    5.0

    Dined on 29 January 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    Great service, waitress was amazing. Food and ambiance was very good.
    

    Piccolino Italian RistoranteResponded on 9 February 2025

    Thank you for your 5 Star Review ! We're thrilled to hear you enjoyed the service, food, and ambiance. We’ll be sure to pass your compliments along to our team. We look forward to welcoming you back soon!
    

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