Pomme Frite

Review summary

1. K

   Kathleen

   Washington DC

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful Christmas dinner. The Escargot and the mussels were outstanding. The Belgium beer selection was amazing and we loved the beautiful setting.
   

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2. I

   Ian

   VIP

   Greater Boston

   5 reviews

   1.0

   5 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I'm giving a two star review here because of how a billing situation was handled here. We were in rush to see a movie and payed our bill, in which I tipped extremely generously because it was Christmas and we had a good meal and nice time. However our waitress handed us the wrong check. I get it accidents happed. What I am disappointed about is they called at 9:30 pm when my phone was shut off and I was a sleep. Instead of just leaving me a message and giving me appropriate time to follow up with them with the next day, they ran my Debit Card MULTIPLE TIMES; setting off a fraud alert and ultimately locking it. Because of this, I have no access to cash until next, which is the soonest my bank can get me a card, because there are no brick and mortar stores in the area. Being cut off from access to my cash during a busy holiday weekend is more than an inconvenience. I have been a loyal patron of your restaurant for several years, that should be indicator that I was good for it and would have been willing to work with you. I had no idea you handed me the wrong check. I deserved the opportunity to follow-up and pay the balance. It was your job to give me the correct check, which I would have a graciously paid. Now I'm cut off from my cash supply until next week. Next time you're dealing an error like this, This is huge inconvenience and should have been handled better. People are in bed at 9:30 pm, and you can't just expect them to readily available for a late night phone call. I certainly hope you'll use basic common sense and good judgement (which you were clearly lacking here on your end) in dealing with this, especially with local, loyal patrons. We deserve the better.
   

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3. Y

   Yann

   New York City

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and nice atmosphere - was there for Christmas and we had a good time
   

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4. M

   Mike

   VIP

   Los Angeles

   16 reviews

   5.0

   16 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Four of us went for dinner on Christmas Eve, the first night of a holiday menu running from then until New Year's Eve. The food was excellent, the server welcoming and efficient, and the ambience lovely. The gruff old proprietor added charming presence and one hot appetizer which was late did not in any way detract from the overall experience and instead just sort of melded into the hustle and bustle of the festive holiday feel of it all. Big thumbs up!
   

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5. L

   Lucy

   Chicago

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   This place is definitely overrated. The food is mediocre. Service can be better.
   

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6. K

   K Cole

   VIP

   Palm Springs

   14 reviews

   5.0

   14 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent again! Service and food quality exceeded expectations
   

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7. E

   Elena

   Los Angeles

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 3

   The food was amazing. Appetizers came came fast. Unfortunately, waiting 1 hour for our main meal was torture. After spending 2 1/2 hours in the most uncomfortable chairs, honestly it was difficult to walk when leaving.
   

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8. K

   Kim

   VIP

   St. Louis

   3 reviews

   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Mediocre on 2 of the 3 appetizers. Had to wait for over an hour for dinner. Way too long for mediocre dinners as well. Won’t be returning.
   

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9. J

   Jason

   Anchorage

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Good service, but the food is average. Escargots were delicious. Duck leg confit is decent. The mussels are not as good as expected.
   

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10. A

    Arleen

    San Francisco

    15 reviews

    5.0

    15 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Enjoyed the prix fixe selections. Wonderful service in a cozy atmosphere.
    

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