Porfirio's Cancun

Review summary

1. H

   Hassan

   VIP

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   When of the best ambiance places. Food was great. Service was excellent. And staff was super friendly
   

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2. A

   Anand

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a great night and ambiance. Highly recommended. It is more of a party atmosphere than a romantic one so not for a quiet romantic dinner
   

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3. F

   Farzan

   VIP

   Cincinnati

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the the entire dining experience. Food was very flavorful and the service was very responsive.
   

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4. R

   Rachel

   Philadelphia

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This restaurant is so delicious and so much fun! We have been twice and will return again soon!
   

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5. T

   Trevor

   Seattle

   3 reviews

   1.0

   3 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   Do not go here! Ever! First, the food was good. Now, let me tell you about the worst experience ever. I had reservations for 8 pm. We arrived at 7:45 and were seated at the bar because we were early (perfect!). At 8:20, after no one checked in on us, we went up to the host and reminded her that we were waiting. She asked us to wait two more minutes until they seated us. We ordered another round of drinks, no problem. At 8:35, after no staff checked in with us, we alerted the host and a waiter supervisor that we still had not been seated. They told us they needed 5 more minutes to seat us. We said no problem, and asked to order appetizers. At 8:50, after no appetizers showed up and no staff checked in on us, I stopped the hostess while she was seating another party to remind her again that we hadn’t been seated. She asked for 5 minutes to seat us. A few minutes later they finally seated us. After being seated, now 55 minutes after our reservation time, we ordered a round of drinks and appetizers. 10 minutes later one of our two appetizers arrived. Then, we ordered. We were a party of 7. About 20 minutes later our food arrived for everyone except one guest. After the food arrived for everyone but one guest, our second appetizer (queso fundido) arrived. After we had our food for 10 minutes and the last person’s food never arrived, I asked the manager to speak in private. He apologized profusely and 5 minutes later the last guest’s food arrived (over 15 minutes after the rest of the group’s food arrived). A few minutes later, the manager brought us a “free sparkling wine” to apologize. After I asked for the check, he brought us a free “rice crisp Mexican cookie.” At no point did the staff ever check in with us while we repeatedly had to ask about our table. And at no point time did the staff ever provide us with a status on the missing main dish/dinner for one of our guests. We had to ask many, many, multiple times. Good food, terrible service management. Skip it!
   

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6. J

   Jessie

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Joaquin e Checo (Sergio) fueron excelente!! Mejor restaurante que visitamos en Cancún!
   

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7. M

   Michaela

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing staff, food and ambiance.. DJ keep the holidays hopping, cound turndown base a little. But amazing value.
   

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8. SH

   SusanH

   New York City

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous location to watch sunset and eat delicious Mexican food. We will definitely go back!!
   

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9. C

   Clarice

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A fantastic dining option just off the Cancun strip—perfect for both singles and families alike. Our family of three enjoyed a wonderful meal, including two appetizers, four perfectly made margaritas, and three entrees, all for around $300 USD. The food was authentic, high-quality, and absolutely delicious. The sea bass is a must-try! The service was outstanding. Be sure to ask for Octavio Rodriguez’s section—he was professional, attentive to our needs, and offered excellent recommendations that made our experience even better. Highly recommend this restaurant for a memorable dining experience!
   

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10. S

    Scott

    New York City

    5 reviews

    5.0

    5 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our final evening in Cancun was the icing on the cake of our vacation!!!! Kevin and Daniel made the experience exceptional. The food, the drinks, the experience, the music, the mariachi, and the view make this place top notch!!! Don’t miss this dining experience!!!
    

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