Deacon's New South

Deacon's New South reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. T

   Trisha

   Houston7 reviews

   1.0

   Dined on 18 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   My husband and I traveled over the weekend to attend the symphony and enjoy a nice dinner out. This was my 2nd time and my husband's 1st time. Based on my 1st time, which was a great experience, I was eager to share Deacon's with my hubby. We ordered an appetizer, salad and entree. The appetizer was cold, and the server completely missed the salad until we reminded her of our order for the wedge salad. She brought it out as the same time as the main meal. We declined the salad as the entree was now in front of us. The mac and cheese side dish was cold and horrible, the only saving grace was the steaks were tasty, although each of our steaks were not medium as we requested, rather both steaks were more on the well done side, no pink at all. Our server did not do anything to make up for her errors. We left the restaurant hungry and very disappointed!
   

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2. T

   Thomas

   Fort Lauderdale2 reviews

   3.0

   Dined on 7 January 2025

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 4

   I want to preface this review with saying this place is usually fantastic. I’ve had some of the best steaks I’ve ever had at Deacon’s, but this occasion was unfortunate - I want to think it was because it was a cold Monday night, however I had taken business partners out for dinner expecting them to have a great experience/be impressed with the food, and it was mediocre at best.. Our appetizers were good - charcuterie plate was a fair value and they brought out more bread for us when we asked. The crab cake was very tasty and had a perfect texture. Dinner was not up to par.. my ribeye, while cooked properly to medium rare - was cold. Like it was made first and sat to wait for the other 3 dishes to be made. My GF’s strip steak, tough and undercooked.. we took most of it home, as she didn’t make it known at the table that it wasn’t up to standard but didn’t want to make anything of it to distract from the conversation with our company. We finished the cook for her at home to have for lunch the following day. My business partner’s pesto pasta - drowning in legitimately the most garlic I’ve ever seen in my life.. my family runs and Italian restaurant and I’m very familiar with pasta dishes, especially a simple vegetable primavera. There was more pieces of raw garlic than there were pasta stands and vegetables.. I could understand some roasted, soft garlic that packs a punch of flavor in a dish like this - but it was raw and excessive.. my business partner stacked up the garlic on a separate plate and it quickly became a mound. Service is always great. Top notch. However, I felt when we showed displeasure with my business partners pasta, it was met with a joke and no offer for remediation. He admitted it was an excessive amount of garlic but typical for the dish. His gf’s bolognese was the only dish that came out at a high enough quality to appreciate. I trusted Deacon’s for an important occasion, and I was let down. $400 meals should be consistent.
   

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3. E

   Erlan

   Southwest Florida1 review

   2.0

   Dined on 15 December 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   First time visiting this restaurant. Food was just ok. Unfortunately, they were out of everything we wanted. Out of our first wine option, mussels, scallops, and another dish one of our friends requested. I know it was a cool night, but they had the heater turned way to high. We couldn’t wait to get through with dinner and leave.
   

   Deacon's New SouthResponded on 18 December 2024

   Hi Erlan, thank you for sharing your experience with us. I'm so sorry we were out of everything you were trying to order. We try to maintain the freshest ingredients and sometimes on extremely busy nights we do run out. I'm not sure if you are local, but if you would like to reach out to me at the store I would love to have you back in as my guest. Niki
   

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4. D

   David

   Western KY1 review

   5.0

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and experience! The service was also very on it and made sure we were happy with everything. A definite go to
   

   Deacon's New SouthResponded on 16 December 2024

   Hello David, We’re happy to hear you had a great experience with us! We hope to see you again soon. Thank You, Deacon's New South
   

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5. T

   Todd

   San Francisco13 reviews

   1.0

   Dined on 14 December 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   We ordered the 2019 Hall by Kathryn Hall Cab from the wine list. They brought us a 2020 Hall Cab. These two wines aren’t even in the same class. A complete bait and switch. The mussel appetizer was barely warm, tough, rubbery and overloaded with fennel. The Bison Delmonico had an excessive amount of fat on it. The Prime Rib was cold and the fat had not been rendered out. It was inedible. The baked potato was cold. The butter wouldn’t even melt when we put it on it. I’m not sure how this place is still in business.
   

   Deacon's New SouthResponded on 18 December 2024

   Hi Todd, I'm the manager that took your Prime Rib and Baked Potato off the bill. I am so sorry that you were not happy with the rest of the meal, I would have absolutely tried to make things right while you were here if I had known. A Delmonico is generally one of the most marbled cuts of meat, but if it was not what you expected I would have been happy to replace it with a leaner steak. As for the wine, the vintages are subject to change and our Sommelier would have been more than happy to review the vintage or bottle selection with you to avoid confusion around the multiple labels a winery may produce. If you would like to get in touch with me at the store, I would love the opportunity to turn things around. Niki
   

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6. J

   James

   Columbus1 review

   1.0

   Dined on 14 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Sever was horrible. He could not remember orders and was way too late delivering drinks. He di not listen to what was being ordered or how steaks were supposed to be prepared. Ordered a martini on the rocks and I got one up with rocks in it. Food was cold when delivered and was not cooked properly and then brought back to the table heated up instead of bringing back a new steak. Then finally brought a new steak back and it was so late we took it home. Totally unforgivable on how we were treated. The one steak should have been comped at least. Could not recommend this restaurant to anyone based on the service.
   

   Deacon's New SouthResponded on 18 December 2024

   Hi James, I am so sorry to hear that this was not the dinner you expected, nor the experience we are known for. I am going to send you a message with my information so we can discuss this further and hopefully I can make things right. Niki
   

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7. M

   Megan

   Nashville3 reviews

   3.0

   Dined on 11 December 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 5

   “Mix up in the kitchen” means my husband got his meal 20 minutes before me. :(
   

   Deacon's New SouthResponded on 12 December 2024

   Hi Megan, It’s unfortunate to hear about the mix-up in the kitchen. Well, that didn’t go how we hoped! We’re very sorry to hear that your experience didn’t meet your expectations. Delays like that can certainly be frustrating, especially when dining out with loved ones. Feedback like yours is vital in helping us enhance our operations. We hope to create a more seamless dining experience for you in the future. Thank You, Deacon's New South
   

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8. K

   Karla

   Mississippi2 reviews

   4.0

   Dined on 8 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   My daughter and I had calamari, filet, and the red snapper with a shareable side of Brussels sprouts. Everything was good but not exceptional except for the calamari and Brussels sprouts which were delicious! As for the ambience, dimming the lights would be my suggestion. I love a candle lit feeling when I’m having dinner. Overall we had a lovely dinner. 
   

   Deacon's New SouthResponded on 10 December 2024

   Hi Karla, Wow! Thanks for the great review. We’re so happy that you enjoyed your time with us and hope to see you again soon! Thank You, Deacon's New South
   

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9. M

   Megan

   Nashville3 reviews

   5.0

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The inside was beautiful. The signature drinks were amazing! Then the food was cooked perfectly and came in a timely manner. The Carmel cheesecake was amazing to finish!
   

   Deacon's New SouthResponded on 8 December 2024

   Hello Megan, We’re happy to hear that you enjoyed the beautiful ambiance, signature drinks, and perfectly cooked food. The caramel cheesecake is indeed a delightful way to finish a meal! We hope to see you again soon. Thank You, Deacon's New South
   

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10. T

    Tammy

    Nashville11 reviews

    4.0

    Dined on 7 December 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    The service is always excellent at Deacons. I chose the Filet and it was delicious. Perfectly cooked. The Brussels sprouts are a must as a side
    

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