ProAbition

Review summary

1. T

   Tim

   Phoenix

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The atmosphere was very time appropriate, themed after the prohibition era. I ordered the Delmonico steak frites and it was delicious! Came out just right, smothered in onions and mushrooms. I also had the Hamachi Crudo, a light but delectable fish dish. Esmeralda was fantastic and delivered excellent service. I would definitely dine here again.
   

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2. C

   Chad

   Los Angeles

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 5

   The restaurant is very nice. Our waitress had a very nice personality, but was very forgetful. All the way from forgetting chicken for my wife’s salad. We had to wait 12 minutes till the chicken breast came out on a plate by itself. she added it to the salad. We both waited for the chicken to arrive, which made my burger cold. We ordered drinks which took an extra 10 minutes. I ordered a second cocktail which our waitress completely forgot to bring it I had to remind her 15 minutes later. My burger was supposed to be medium, and it turned out to be rare. I ate it anyways cause I knew it was going to take too long to redo it. To top it off, our bill had two extra plates, which turned out to be an extra $61 more to my bill. I almost didn’t look at the bill and just handed my credit card but then I asked for a look. That’s how I discovered the extra charges. Absolutely terrible. As we all know, that was not a mistake. unfortunately, it was our first and last time here. . I was really hoping for it to be great. I like downtown restaurants.
   

   ProAbitionResponded today

   Dear Chad, Thank you for your feedback. We sincerely apologize for the issues you experienced during your visit. We regret the delay with your wife’s salad and the impact it had on your meal. The wait for your drinks and the mistake with your burger’s doneness are unacceptable, and we are truly sorry for these lapses in service. The billing error is particularly concerning, and we assure you it was not intentional. We are taking steps to address these issues to prevent them from happening again. We value your feedback and hope you will give us another chance to provide the exceptional dining experience you deserve. Sincerely, Alexander Camarillo/General Manager ProAbition Whiskey Lounge/Riverside
   

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3. M

   Michelle

   Las Vegas

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of our favorite places to eat. Food is always delicious and Bobby is the best server there.
   

   ProAbitionResponded today

   Thank you so much for your kind words! We're thrilled to hear that our restaurant is one of your favorite places to eat. It's wonderful to know that you consistently enjoy our delicious food. Bobby will be delighted to hear your praise – he's truly an exceptional server, and we're lucky to have him on our team. We look forward to welcoming you back soon for another great dining experience!
   

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4. G

   Gary

   San Diego

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was good, except they ran out of salad dressing early in the evening. They didn't ask if we wanted something else, just gave the salad minus the dressing I wanted. Salad was a little dry at that point.
   

   ProAbitionResponded today

   Thank you for your feedback. We're glad you enjoyed the food overall, but we're truly sorry about the salad dressing issue. It’s disappointing to hear that we fell short in providing the complete experience you expected. We should have offered an alternative or at least informed you about the situation. Your comments are valuable, and we'll make sure to address this with our team to improve our service. We hope to have the opportunity to serve you better next time. Thank you for bringing this to our attention.
   

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5. G

   George

   San Diego

   1 review

   5.0

   1 review

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food drinks and service was incredible definitely will be coming back thank you!
   

   ProAbitionResponded today

   Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed the food, drinks, and service. It means a lot to us that you had such a positive experience. We can't wait to welcome you back soon. Thanks again for your kind words!
   

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6. A

   Ana

   Los Angeles

   5 reviews

   3.0

   5 reviews

   Dined on 15 February 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   We went on a Saturday. They were short Staffed to begin with. We were sat within 10 mins but waited for our food for over 40 mins. A table that was sat 10-15 mins after us was about to get their food before we did but that table left because they had already waited so long. They left because they were told their food would take another 20 mins but their food came out 2 mins after they left. Our food came after with the excuse that it took long because of a conference that was happening. We ate our food but it was not worth a 40 minute wait. The waiter never apologized nor thanked us after paying and for being patient. That didn’t leave us wanting to come back at all.
   

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   ProAbitionResponded today

   Dear Ana, Thank you for your feedback. We sincerely apologize for the long wait time and the lack of communication from our staff. We understand how frustrating it must have been to wait over 40 minutes for your food, especially when other tables experienced similar delays. We regret that our staff did not apologize or thank you for your patience. This is not the level of service we strive for. We are addressing these issues to ensure a better experience in the future. We hope you will give us another chance to provide the quality service you deserve. Sincerely, Alexander Camarillo/General Manager ProAbition Whiskey Lounge/Riverside
   

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7. L

   London

   Los Angeles

   1 review

   3.0

   1 review

   Dined on 15 February 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 1

   Super loud, wait time for food was not satisfactory, had to get my food sent back when it finally got to me because it still had the things on it I requested be removed, overall, not the best experience, but I'm sure it might be better when its not as busy a night as valentines day.
   

   ProAbitionResponded today

   Dear London, Thank you for your feedback. We apologize for the noise level and the unsatisfactory wait time for your food. We regret that your meal did not meet your specifications and had to be sent back. We understand how frustrating this must have been, especially on a busy night like Valentine’s Day. We appreciate your understanding and hope you will give us another chance to provide a better experience on a less busy evening. Your feedback is valuable, and we are taking steps to improve our service. Sincerely, Alexander J. Camarillo/General Manager ProAbition Whiskey Lounge/Riverside
   

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8. F

   Franceska

   San Diego

   1 review

   4.0

   1 review

   Dined on 15 February 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Wonderful experience, wait time with a reservation was still 30 mins, they had a preset 3-course menu for 80$ which was an amazing deal, food was decent! Awesome atmosphere!
   

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   ProAbitionResponded today

   Thank you for sharing your experience! We're delighted to hear that you enjoyed the preset 3-course menu and found it to be an amazing deal. We apologize for the wait time despite having a reservation and appreciate your patience. It's great to know you enjoyed the atmosphere as well. We look forward to welcoming you back for another wonderful dining experience. Thanks again for your feedback!
   

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9. H

   Heatheranne

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   my partner and i ordered the preset valentine’s day menu and everything we got was great. the steak was cooked perfectly and all the sides were super flavorful.
   

   ProAbitionResponded today

   Thank you for sharing your experience! We're delighted to hear that you enjoyed the preset 3-course menu and found it to be an amazing deal. We apologize for the wait time despite having a reservation and appreciate your patience. It's great to know you enjoyed the atmosphere as well. We look forward to welcoming you back for another wonderful dining experience. Thanks again for your feedback!
   

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10. E

    Elijah

    Unspecified

    1 review

    5.0

    1 review

    Dined on 15 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Thank you for an amazing night!! Happy valentines day!!
    

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    ProAbitionResponded today

    Thank you for your lovely message! We're thrilled to hear you had an amazing night. Happy Valentine's Day to you too! We look forward to making more special memories with you in the future. 💖
    

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