1 Kitchen

Review summary

1. H

   Hannah

   New York City

   1 review

   2.0

   1 review

   Dined on 16 November 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   I had an extremely frustrating experience at this restaurant. The service was downright terrible. I waited 40 minutes for a coffee that the server kept forgetting about. When it finally arrived, it was burnt and completely not as ordered. To make matters worse, I specifically asked for my omelette without cheese due to a dairy allergy, yet it came with cheese anyway. You’d think she’d be more detail-oriented at this point, but I also had to wait at least another 10 minutes just to get some ketchup. While it was a sweet gesture that they brought a birthday dessert, it contained dairy, so I couldn’t even eat it. Overall, a highly disappointing visit with poor service, and I won’t be coming back.
   

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2. E

   Ellen

   New York City

   1 review

   5.0

   1 review

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent flavorful food! Beautiful comfortable environment. Impeccable service... Chef even stopped by our table. Wonderful experience for our party of 3.
   

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3. C

   Carrie

   Toronto

   10 reviews

   vip
   5.0

   10 reviews

   Dined on 27 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious and healthy food just off the busyness of Broadway. My ratatouille was amazing. A lot of food choices for vegans and vegetarians. Interesting and creative drink menu. Highly recommend.
   

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4. m

   mike

   Houston

   23 reviews

   5.0

   23 reviews

   Dined on 5 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food ambience and service. A hidden gem!
   

   1 KitchenResponded on 24 October 2024

   Thanks for the great feedback! We're so glad you found us and enjoyed the excellent food, ambiance, and service. We can’t wait to have you back for another visit!
   

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5. k

   kathleen

   Hawaii

   127 reviews

   vip
   4.0

   127 reviews

   Dined on 5 October 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   First time for us. Excellent food for brunch. Ambiance was great. They had a DJ playing vinyl records who was great
   

   1 KitchenResponded on 24 October 2024

   Thank you for your wonderful feedback! We’re so glad you chose to join us for brunch and enjoyed the excellent food and ambiance. It’s fantastic to hear that our DJ added to your experience! We hope to welcome you back for more memorable moments soon!
   

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6. A

   Alexis

   Nashville

   1 review

   5.0

   1 review

   Dined on 28 September 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Vibes and ambience were great. Chicken and waffles and pancakes were amazing.
   

   1 KitchenResponded on 24 October 2024

   Thank you for your feedback! We’re thrilled to hear you loved the vibes and ambiance, along with the chicken and waffles and pancakes. We hope to see you again soon for more delicious meals!
   

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7. D

   Dallas

   Nashville

   14 reviews

   vip
   4.0

   14 reviews

   Dined on 17 September 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   The vibe was really nice. It was like upscale treehouse with lots of plants and wood. We enjoyed our calamari appetizer, it needs a red sauce for dipping. The aioli was ok, but a marinara or cocktail sauce would be better. I got the Caesar salad with chicken and my wife got the eggplant Parmesan. I don’t know what it is about “fancy” restaurants giving full romaine leaves for Caesar salads, but it’s a lot of extra work to cut it all up without making a mess on the table with parts falling off the plate into the table. My request is for the kitchen to chop the leaves and mix in the dressing so I can simply enjoy it when it arrives instead of needing to chop it and mix it up myself for 5-10 minutes after it arrives. Also, the eggplant was a thick cut portion, but what “______ Parmesan” dish doesn’t come with pasta on the side? $30 for just a slab of eggplant is not worth it. Bread and fry the eggplant, then add some pasta to the dish with a red sauce. A big table put their order in right before our order, so we waited about 45-60 minutes for our mains to arrive. Molly was very apologetic and brought a free cocktail, then gave a hefty discount on your bill as a thank you for us being patient with the kitchen being backed up. Without the discount, the overall experience would have been about a 2 out of 5. We would give it 4 out of 5 with the discount.
   

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8. A

   Amy

   New Orleans

   2 reviews

   3.0

   2 reviews

   Dined on 17 September 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 2

   Nice restaurant with good choices of food, but the price of the food did not match the taste. Food was very bland, with small portions. There weren't high quality ingredients that would cause the prices to be where they were and the flavors were lacking. We spent $100+/person for a cocktail, app, shared salad, shared entree and shared dessert, which wouldn't be bad if the food was worth writing home about.
   

   1 KitchenResponded on 2 October 2024

   Thank you for sharing your feedback with us! We appreciate your kind words about our restaurant and the variety of options we offer, however, it’s clear that we didn’t meet your expectations in terms of flavor and portion sizes. We strive to provide a memorable dining experience, and your insights will help us to evaluate and enhance our offerings. We hope you’ll consider visiting us again in the future to see how we continue to improve and give you the memorable experience you deserve.
   

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9. a

   amy

   Southwest Florida

   1 review

   vip
   2.0

   1 review

   Dined on 7 September 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   The server was lovely but we did not see much of her.
   

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10. OT

    OpenTable Diner

    Chicago

    5 reviews

    vip
    5.0

    5 reviews

    Dined on 20 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything we had was delicious, from the crispy Brussels sprouts and smoked trout dip to start, to the abundant heirloom tomato burrata, to the perfect main dish of scallops. Michael our waiter was lovely, and we all remarked on the decor and cool vibe of 1 Kitchen. Definitely recommend.
    

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