17 Arrows Craft Kitchen + Bar

Review summary

1. OT

   OpenTable Diner

   Columbus1 review

   3.0

   Dined on 1 March 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   The sprite was bad. Had no flavor. Had one that was good but the others were bad
   

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2. Z

   Zachary

   Columbus1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The restaurant is located in the lobby of Hilton. There is nothing that separates the restaurant from the hotel, which means guests constantly walk between the tables (some in bath robes, others wrapped in pool towels). The food prices indicate quality, but that is not the case. I have had a better wedge salad at Steak N Shake! The entrees were disappointing and the server was slow and inexperienced. Although they did comp my wife’s meal (she had two bites and stopped eating), which was nice. If their prices were 50% lower, I would have just left disappointed. But the prices they charge and the poor quality of every aspect of the restaurant warrants a review. I don’t know who they paid to review the restaurant when it first opened, but I felt misled. By chance, we happened to run into some friends in the parking lot who were heading in to eat and we shared our experience with them. They got back in their car and found somewhere else for dinner. My hope in leaving this review is that you will follow suit and find somewhere else to eat.
   

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   17 Arrows Craft Kitchen + BarResponded on 18 February 2025

   Thanks for the review, Zachary. We're sorry to hear that your experience at 17 Arrows Craft Kitchen + Bar didn't meet your expectations. We understand your concerns about the location and the feel of the restaurant. We aim to provide a unique and enjoyable dining experience, and we're sorry if we fell short this time. Your feedback is valuable and will help us improve. We hope you'll give us another chance to provide you with the quality experience you deserve. - Management
   

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3. A

   Anna

   Atlanta2 reviews

   3.0

   Dined on 15 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The food was good and the atmosphere was quiet and telaxing. I didnt givr 5 stars because its not spectacular like a high end but it was good and regular and lroces to high for that.
   

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4. J

   Jeremy VIP

   Columbus91 reviews

   4.0

   Dined on 15 February 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Burrata appetizer was delicious. Wedge salads were tasty and large. Birria tacos were good too. Attentive service. I’ll definitely come back.
   

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5. A

   Amy VIP

   Columbus76 reviews

   3.0

   Dined on 1 February 2025

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 4

   Nice venue and great service but very mediocre bar food.
   

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6. B

   Belinda VIP

   Columbus11 reviews

   5.0

   Dined on 28 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So glad we went here! Everything was fantastic! Great food, service and atmosphere! The trifecta of a perfect meal! We will definitely be back.
   

   17 Arrows Craft Kitchen + BarResponded on 1 February 2025

   Hi Belinda, we're thrilled to hear that you had such a wonderful time at 17 Arrows Craft Kitchen + Bar! Your positive feedback means a lot to us. We can't wait to welcome you back for another fantastic meal!
   

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7. G

   Greg

   Columbus1 review

   4.0

   Dined on 25 January 2025

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 4

   The staff were all excellent and very attentive. The appetizers we ordered were "ok", a bit greasy. The Long Island Iced Tea seemed a bit light on alcohol considering the proper recipe for that drink. The desert we ordered was very good.
   

   17 Arrows Craft Kitchen + BarResponded on 29 January 2025

   Hi Greg, We're glad to hear that you enjoyed our staff and the attentiveness of our service. We're sorry to hear that our appetizers and Long Island Iced Tea didn't meet your expectations. Your feedback is valuable to us and we'll certainly take it into consideration for future improvements. We're pleased that you found our desserts to your liking and we hope to have the opportunity to serve you again soon. Best regards, The Management Team
   

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8. g

   greg

   Columbus3 reviews

   1.0

   Dined on 23 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   It was a terrible experience! The servers tried their best but they were under staffed. The food took forever to come out and it was cold. The potato fries seem like they were made last week, terrible. We never got our desserts - after two hours of being there we had to leave. They did comp our drink's for our troubles but for $50 meals it was a sad experience.
   

   17 Arrows Craft Kitchen + BarResponded on 29 January 2025

   Thanks for the review, Greg. We're truly sorry to hear about your experience at 17 Arrows Craft Kitchen + Bar. We understand that waiting for your food and not receiving your dessert can be frustrating, especially when you're looking forward to a nice meal and dessert. We also apologize for the condition of our dishes and the cold food. We assure you that this is not our standard and we'll work on improving our service. We appreciate your feedback and hope to have the opportunity to serve you again under better circumstances. Best regards, The Management Team
   

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9. A

   Andrew VIP

   Columbus22 reviews

   3.0

   Dined on 18 January 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   They were understaffed on a Saturday when we went. The bartender had to wait on us (she was delightful!). They didn't even have enough menus for our party of 4. They sat us near the hotel lobby. They didn't have ingredients for a number of items, e.g., no falafel for the falafel bowl, and no ginger for the sushi!? Can't recommend, unless you are staying at the hotel and it's convenient for you. Supposedly they have a great patio, so perhaps visit in the warmer months.
   

   17 Arrows Craft Kitchen + BarResponded on 29 January 2025

   Thanks for visiting us, Andrew. We're sorry to hear about your experience at 17 Arrows Craft Kitchen + Bar. We understand how important staffing is during busy times and we apologize for any inconvenience caused. We're glad to hear that you found our bartender delightful and enjoyed your meal. We also appreciate your feedback about our menu availability and ingredients. We hope you'll consider giving us another chance, when our patio is open. We look forward to serving you again.
   

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10. B

    Brandi

    Columbus2 reviews

    5.0

    Dined on 7 December 2024

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 4

    Sat at the bar in comfy chairs! Bartending was kind and fun to talk with but food was amazing
    

    17 Arrows Craft Kitchen + BarResponded on 19 December 2024

    Thanks for the feedback, BrandiY! We're thrilled to hear you enjoyed your experience at our bar. We hope to see you again soon at 17 Arrows Craft Kitchen + Bar.
    

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