20 Stories Restaurant

Review summary

1. S

   Shaun

   Manchester1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service staff were quick and very helpful for seated early
   

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2. A

   Annie

   Hertfordshire1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was outstanding as always and our server, Kumar, was attentive and friendly. Would definitely recommend and looking forward to our next visit!
   

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3. N

   Nicole

   Glasgow1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We recently had the pleasure of dining at 20 stories and I cannot speak highly enough of the experience, particularly thanks to the outstanding service provided by Kumar. He made us feel incredibly welcome and ensured every aspect of our meal was perfect. The food was lovely and we really appreciated all the care everyone took, especially catering to one of our parties allergies. This was a special night and we will be back again.
   

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4. D

   Dougie

   Manchester3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   A bit disappointed on arrival, as we were a little early we were pointed to a bar, that was mobbed and more like a disco than a restaurant, lack of tables in the bar meant we had to sit out in the wind and the, I’m not sure why we couldn’t have been seated at our table as they were all empty. Once we were seated, the service and the food were excellent, along with the views and the sunset, a great place to be, for an a special occasion a bit pricey at £300 for two, 3 courses each, a drink each on arrival, 1 x bottle of Ribera, coffee and a dessert wine, so not for everyday dining, but all up a special place and will go again.
   

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5. A

   Andrea

   Manchester3 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Service was excellent and our glasses remained topped up throughout the bottomless brunch . Food was average, I wouldn’t eat here again. Surcharge galore for very average food. . Nice for a drink to take in the views but there are far better places to eat in Manchester .
   

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6. N

   Nick

   Manchester24 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food matched with attentive service in superb setting. Possibly the best views from a restaurant in the city centre. Great for special occasions.
   

   20 Stories RestaurantResponded 2 days ago

   Thank you for your review and for visiting 20 Stories! I am delighted that you had a lovely evening and enjoyed your meal. We hope to see you again soon!
   

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7. J

   Julie

   London3 reviews

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 5
   3. Service 3
   4. Ambience 1

   The food was excellent. The female waiting staff had an air of snobbishness which bordered on unpleasant.
   

   20 Stories RestaurantResponded 6 days ago

   Thank you for your feedback! We're sorry to hear your experience wasn't up to expectations. If you'd like to discuss this further, please feel free to contact us directly via email or phone. We’d love to hear from you!
   

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8. S

   Sue

   North Wales1 review

   3.0

   Dined on 23 March 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   A case of “style over substance”. Place was great, views across Manchester stunning but, unfortunately, the food was mediocre.
   

   20 Stories RestaurantResponded 4 days ago

   Thank you for your feedback. We're sorry to hear that your experience didn’t meet your expectations. We strive to provide delicious food and exceptional service, and we would love the opportunity to discuss your experience further. Please feel free to contact us directly. We hope to welcome you back soon!
   

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9. OT

   OpenTable Diner

   Yorkshire1 review

   1.0

   Dined on 22 March 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   No words just avoid avoid avoid. Only thing worth it is the view.
   

   20 Stories RestaurantResponded on 23 March 2025

   Thank you for your feedback. We always appreciate feedback as it gives us opportunities to improve and offer our continued high standards of service. I am sorry that we were not perfect on this occasion, and I understand your frustrations. I have passed each part of your feedback on to the relevant departments, and we will take this onboard to see how we can do better going forward. Kind Regards.
   

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10. M

    Margita

    Derbyshire1 review

    3.0

    Dined on 22 March 2025

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    Nice place but we were disappointed when we arrived we been given the table without view. I booked this restaurant 3 weeks in advance and on arrival they told there are life queue for a table near the window. I was shocked. No priorities for pre bookings. We expressed our disappointment and the team managed to get for us the table near the window. Will we return - definitely no. Food nice but very overpriced.
    

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    20 Stories RestaurantResponded 7 days ago

    Thank you for taking the time to share your feedback with us. We sincerely apologies for the less than satisfactory experience you had during your recent visit. We will look to correct any issues and we hope we get the opportunity to welcome you back to 20 Stories. Kind regards.
    

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