20 Stories Restaurant

Review summary

1. J

   James

   London

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Impressive and fun environment for dining but food and drink was pretty mediocre and overpriced. Other downside was the QR code/app ordering system in the bar area where we tried to get pre-dinner drinks. Very slow/cumbersome and required data irrelevant to transaction so eventually gave up in frustration/irritation. Normal table service would be hugely preferable. Good night overall though and staff were friendly and helpful.
   

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2. S

   Sarah

   Inverness

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely setting, very festive. Made to feel very welcome from the first step into the building. Service all round was excellent.
   

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   20 Stories RestaurantResponded 2 days ago

   Thank you so much for your kind words. We are so pleased to hear that you enjoyed your experience with us and look forward to welcoming you back. Kind regards
   

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3. G

   Gemma

   Manchester

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect Sunday afternoon, the Sunday dinner is so good
   

   20 Stories RestaurantResponded 4 days ago

   Thank you so much for taking time to submit your lovely review. We are so pleased you enjoyed your meal here and can't wait to welcome you back. Kind Regards.
   

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4. K

   Karen

   Liverpool

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lovely food and good service in great surroundings but it’s a place for an occasion as it’s pricey and it states on their website that the dress code is glamorous. Well not on Sunday lunchtime it wasn’t- jeans and jumpers ruled! This was disappointing- we paid £250 for lunch for two and a bit of pizazz is needed for that price. Won’t be going again.
   

   20 Stories RestaurantResponded 4 days ago

   Thank you for bringing these matters to our attention - we appreciate your honest opinion and apologise for any disappointment encountered. We always want all of our guests to feel comfortable and relaxed when joining us, whilst also upholding the high standards 20 Stories is known for. Once again I would like to apologise for the issues encountered on your visit and hope we do get another chance to welcome you again. Kind Regards
   

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5. N

   Nigel

   Manchester

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great restaurant and very vibrant atmosphere Food fantastic
   

   20 Stories RestaurantResponded 4 days ago

   Thank you for your review and for visiting 20 Stories! I am delighted that you had a lovely evening and enjoyed your meal. We hope to see you again soon!
   

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6. R

   Rick

   Yorkshire

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   The view is stunning, and we enjoyed the food. However, it’s quite expensive for what you get: £16 for a glass of red wine, for example, is very steep. In total, we spent £250 for a dinner for two, which included three courses and two drinks each. Additionally, we felt a bit rushed: the courses were served quickly one after the other because our table was needed for other reservations, and even before we received our dessert, we were handed the bill and told that we couldn’t stay any longer. Furthermore, there were many (drunken) guests misbehaving, which was quite disappointing.
   

   20 Stories RestaurantResponded 5 days ago

   I would like to take this opportunity to thank you for taking the time to write a review. We are extremely sorry to hear about your disappointing experience and the negative comments in regard your visit. Please, accept our apologies if on this occasion we did not meet your expectations and be reassured that your feedback will be discussed with our team. We truly aim to make sure that all our wonderful guests leave 20 Stories fully satisfied and we hope to have the chance to welcome you again in the future to provide you with a more memorable dining experience. Kind regards.
   

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7. J

   Jodie

   Manchester

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   The views and service were really good but the jungle music and value for money on the food for me was the down fall unfortunately
   

   20 Stories RestaurantResponded 5 days ago

   Thank you for visiting 20 Stories and sharing your honest feedback regarding your experience. I am sorry to hear you felt let down by the ambiance and value for money - we strive to ensure every guest is provided with the very best quality and standards of food and service. It’s disappointing to read about your overall experience and I apologise that we did not meet your expectations. Kind Regards
   

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8. V

   Victoria

   London

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing! So were the drinks! Service was amazing! Highly recommend!
   

   20 Stories RestaurantResponded 6 days ago

   Thank you so much for your kind words. We are so pleased to hear that you enjoyed your experience with us and look forward to welcoming you back. Kind regards
   

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9. M

   Michael

   Manchester

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We met a lady on Remembrance Sunday waiting for a bus in Leigh, and she use to visit the twisted wheel in Manchester back in the sixties and said 20 stories was her favourite place to eat,Our experience of this restaurant was some what amazing, all staff are a credit to this place, nothing to much trouble and the service was outstanding. It was our 44 wedding anniversary and will definitely be returning with our family.
   

   20 Stories RestaurantResponded 6 days ago

   Thank you so much for your kind words. We take great pride in providing delicious food, attentive staff and a lively vibe for all of our visitors. Our goal is to make sure everyone has an enjoyable time when dining with us. Thank you again.
   

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10. A

    Apoorva

    Manchester

    1 review

    4.0

    1 review

    Dined on 4 December 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    .mthe experience was hood and service and staf were very nice and I had a great outing
    

    20 Stories RestaurantResponded 6 days ago

    Thank you so much for your 4-star review. We really appreciate it. Kind regards.
    

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