20 Stories Restaurant

Review summary

1. S

   Shirley

   Cheshire3 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great restaurant in a spectacular setting. The service is excellent and friendly, perfect for a special evening or lunch.
   

   20 Stories RestaurantResponded today

   Thank you for taking the time to share your comments following your recent visit. It's wonderful to see you had a great evening, and found the service, food and ambiance to be be five stars. We look forward to seeing you again soon. Kind Regards
   

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2. S

   Shaun

   Manchester1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service staff were quick and very helpful for seated early
   

   20 Stories RestaurantResponded today

   Thank you for your five star review! It's wonderful to read your great comments about our team and I am delighted you had a great evening. We hope to see you again soon. Kind Regards
   

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3. A

   Annie

   Hertfordshire1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was outstanding as always and our server, Kumar, was attentive and friendly. Would definitely recommend and looking forward to our next visit!
   

   20 Stories RestaurantResponded today

   Thank you for your positive review! We are glad to hear that you enjoyed your experience here at 20 Stories and our staff provided you with excellent service. Our chefs take pride in their flavorful dishes, and we are happy that you enjoyed your meal with us. We hope to see you again soon!
   

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4. N

   Nicole

   Glasgow1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We recently had the pleasure of dining at 20 stories and I cannot speak highly enough of the experience, particularly thanks to the outstanding service provided by Kumar. He made us feel incredibly welcome and ensured every aspect of our meal was perfect. The food was lovely and we really appreciated all the care everyone took, especially catering to one of our parties allergies. This was a special night and we will be back again.
   

   20 Stories RestaurantResponded today

   Thank you very much for such a great 5-star review. It is our priority to make sure all of our guests feel welcomed every time they come to our restaurant & we do our utmost to deliver the best quality food, so we are pleased to see you enjoyed the food & ambience & service. I hope to see you again soon. Kind regards.
   

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5. D

   Dougie

   Manchester3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   A bit disappointed on arrival, as we were a little early we were pointed to a bar, that was mobbed and more like a disco than a restaurant, lack of tables in the bar meant we had to sit out in the wind and the, I’m not sure why we couldn’t have been seated at our table as they were all empty. Once we were seated, the service and the food were excellent, along with the views and the sunset, a great place to be, for an a special occasion a bit pricey at £300 for two, 3 courses each, a drink each on arrival, 1 x bottle of Ribera, coffee and a dessert wine, so not for everyday dining, but all up a special place and will go again.
   

   20 Stories RestaurantResponded today

   Thank you for providing your honest feedback following your recent visit. I am delighted to read that our service, food and views exceeded your expectations and that you enjoyed all of these aspects of your experience. I am sorry to see we weren't able to seat you straight away as our dinner service starts from 17:30. Thank you again for your five star review and we look forward to seeing you again for your next dinner somewhere high above Manchester! Kind Regards
   

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6. A

   Andrea

   Manchester3 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Service was excellent and our glasses remained topped up throughout the bottomless brunch . Food was average, I wouldn’t eat here again. Surcharge galore for very average food. . Nice for a drink to take in the views but there are far better places to eat in Manchester .
   

   20 Stories RestaurantResponded today

   Thank you for your review and bringing these matters to our attention, we apologies for any inconvenience you may have experienced. We are committed to continuously improving our restaurant and providing the best possible experience for our valued guests. . We hope to see you again soon. Kind regards.
   

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7. N

   Nick

   Manchester24 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food matched with attentive service in superb setting. Possibly the best views from a restaurant in the city centre. Great for special occasions.
   

   20 Stories RestaurantResponded 2 days ago

   Thank you for your review and for visiting 20 Stories! I am delighted that you had a lovely evening and enjoyed your meal. We hope to see you again soon!
   

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8. J

   Julie

   London3 reviews

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 5
   3. Service 3
   4. Ambience 1

   The food was excellent. The female waiting staff had an air of snobbishness which bordered on unpleasant.
   

   20 Stories RestaurantResponded 6 days ago

   Thank you for your feedback! We're sorry to hear your experience wasn't up to expectations. If you'd like to discuss this further, please feel free to contact us directly via email or phone. We’d love to hear from you!
   

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9. S

   Sue

   North Wales1 review

   3.0

   Dined on 23 March 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   A case of “style over substance”. Place was great, views across Manchester stunning but, unfortunately, the food was mediocre.
   

   20 Stories RestaurantResponded 4 days ago

   Thank you for your feedback. We're sorry to hear that your experience didn’t meet your expectations. We strive to provide delicious food and exceptional service, and we would love the opportunity to discuss your experience further. Please feel free to contact us directly. We hope to welcome you back soon!
   

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10. OT

    OpenTable Diner

    Yorkshire1 review

    1.0

    Dined on 22 March 2025

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 1

    No words just avoid avoid avoid. Only thing worth it is the view.
    

    20 Stories RestaurantResponded on 23 March 2025

    Thank you for your feedback. We always appreciate feedback as it gives us opportunities to improve and offer our continued high standards of service. I am sorry that we were not perfect on this occasion, and I understand your frustrations. I have passed each part of your feedback on to the relevant departments, and we will take this onboard to see how we can do better going forward. Kind Regards.
    

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