28-50 By Night

Review summary

1. N

   Niles

   London

   1 review

   3.0

   1 review

   Dined on 14 December 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   The place is amazing, the vibe, the energy and atmosphere was so lovely. The music brought it all together and you can hear everyone just enjoying themselves and their night. Overall the place looked beautiful and when we first arrived it was spectacular but then it went downhill from there. The service and communication between the manager, serves, kitchen and host was very poor when it came to our table. After 20 mins of ordering out food we was told it was never put through, a sever apologised and gave a discount off our bill due to the inconvenience. This does not negate that through the night we didn’t feel like we were taken care of. We ordered bread after 20-30 mins of not getting it we asked a different server , he apologised on behalf of his colleagues and brought it out. The food was exquisite, I had the lamb, my husband got the Rib eye. We also had a server on the table next to us making plans with a customer for a future birthday party for her daughter (she was going to use this place as the venue) and it really killed me and my husbands romantic vibe. She was standing hunched over their table right next to my husband speaking loud as the music was on and there for around 40 minutes coming and going , sketching out plans , no regard for us. We just wanted to enjoy our evening and she blocked the view of the stage for us as well. At the end we got the bill and they had charged us for the complimentary drinks. On top of that as we were originally offered a 50 percent discount on food by the host for all the inconveniences, another server brought us the bill and offered 25. I had to explain what was offered in the first place and that the drinks were complimentary, she didn’t know any of this apparently so she had to check with the other serves and host. She then reversed my payed bill and charged the correct amount. I wish it could’ve been better because the place was wonderful and it’s a shame we didn’t have a great night for my husbands 26th birthday.
   

   28-50 By NightResponded 1 day ago

   Dear Niles, We appreciate you taking the time to share your feedback with us. We are pleased to hear that you enjoyed the music, though we are sorry to hear that you felt your evening was let down by the service. We usually get fantastic feedback on our staff, however it was a particularly busy evening for us, so we sincerely apologise if the service did not meet our usual standard on this occasion. We hope you visit us again so we can make it up to you. Kind regards, Ginny
   

   Is this helpful?

   Report
2. B

   Birju

   London

   2 reviews

   5.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing place to go and chill and listen to some music. Great to escape the hustle and bustle of wigmore street. Cheese and wine offering is great too
   

   28-50 By NightResponded 1 day ago

   Dear Birju, Thank you for your lovely review. We hope to welcome you back soon. Best regards, Ginny
   

   Is this helpful?

   Report
3. M

   Mia

   Nottingham

   1 review

   5.0

   1 review

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fantastic night at 28-50 by night! Everything from the food and wine to the live music and ambience was perfectly curated to ensure you have a throughly enjoyable evening. I would recommend this place to anyone and cannot wait to return.
   

   Is this helpful?

   Report
4. D

   Darren

   London

   1 review

   5.0

   1 review

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So glad we booked this. Amazing music/band and singer. Great atmosphere and friendly staff! Well well done 28-50!! Hope to return some time soon.
   

   28-50 By NightResponded 1 day ago

   Dear Darren, We are delighted to hear you enjoyed your evening with us. We look forward to welcoming you back soon. Kind regards, Ginny
   

   Is this helpful?

   Report
5. D

   D

   London

   1 review

   3.0

   1 review

   Dined on 22 November 2024

   1. Overall 3
   2. Food 1
   3. Service 1
   4. Ambience 4

   Nice venue and fun atmosphere with intermittent cool jazz Melodie’s caressing the airwaves. However if you’re looking to eat here then think again. Food is lacklustre and overpriced. Lamb specifically is dog food. Service will gaslight until you accept the slow service is part of the experience. 1hr30mins until cutlery was laid down after ordering. 15£ aperol spritz make your mind up. The waiter was eventually apologetic and offered a discount. Can recommend. Just get a bottle of beer and antipasto dish.
   

   28-50 By NightResponded 1 day ago

   Dear D, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the music, though we are sorry to hear you felt let down by your meal. We usually get great feedback on both the food and our staff, so we will look into where we got it wrong for you on this occasion. We hope you visit us again soon so we can make it up to you. Kind regards, Ginny
   

   Is this helpful?

   Report
6. J

   Jacqueline

   London

   4 reviews

   5.0

   4 reviews

   Dined on 22 November 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   We had a fantastic night at 28-50. The service was impeccable. We were booked for 7:45, and the music started promptly at 8:30 which gave us enough time to settle in and have a cocktail. We had a lovely host for the night named Raymond, who was friendly, took our coats and went above and beyond to ensure we had a great night. We had never been to 28-50, so didn’t know what to expect. Pros: great service, great music- the band played many sets with short breaks in between. I would ask to sit nearer the back of you want to chat the night away though, as it can get quite loud at the front. We managed to have group chats in the breaks, but this was part of the fun! The charcuterie and cheese starter and drinks (we had cocktails and wine) were fab. Cons: Aside from the steaks the options for mains courses were pretty limited, with not many to choose from. The amount of mains on the menu could be improved. Whilst I enjoyed my (cheeseburger) it was a safer option- please add more food on the menu! :)
   

   28-50 By NightResponded 1 day ago

   Dear Jacqueline, Thank you for taking the time to review us. We really appreciate your kind feedback on our staff, and we hope you visit us again soon. Kind regards, Ginny
   

   Is this helpful?

   Report
7. N

   Neena

   London

   45 reviews

   4.0

   45 reviews

   Dined on 16 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely evening - great music but experience was marred a little because it’s really noisy - so you can’t hear the singer. Which is a real shame. The menu was a little strange. OK but odd. Overall a lovely evening. The staff are aaaammmmmaaaaazing. In central London to have staff like that? Huge achievement.
   

   28-50 By NightResponded 1 day ago

   Dear Neena, Many thanks for taking the time to share your feedback. We really appreciate your kind comments on our staff. It was an exceptionally busy evening for us, so we do apologise if it was a little bit noisier than usual. We hope to welcome you again soon. Kind regards, Ginny
   

   Is this helpful?

   Report
8. OT

   OpenTable Diner

   Bedfordshire

   1 review

   5.0

   1 review

   Dined on 9 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had an amazing night at 28-50 by night jazz club. Great music, excellent food and the service was spot on. Cocktails were excellent.
   

   Is this helpful?

   Report
9. M

   Moses

   London

   2 reviews

   5.0

   2 reviews

   Dined on 8 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic experience. The service was excellent. Me and my guess enjoyed it
   

   28-50 By NightResponded 1 day ago

   Dear Moses, Thank you for your lovely review. We are delighted to hear you enjoyed your evening with us. Kind regards, Ginny
   

   Is this helpful?

   Report
10. M

    Matteo

    London

    1 review

    5.0

    1 review

    Dined on 6 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Awesome! Food and drinks were great and music was fantastically played.
    

    28-50 By NightResponded 1 day ago

    Dear Matteo, We are so pleased to hear that you enjoyed your meal with us. We hope to welcome you back soon. Kind regards, Ginny
    

    Is this helpful?

    Report