Tea Lounge at The Clermont Victoria

Tea Lounge at The Clermont Victoria reviews from people who’ve dined at this restaurant. Based on recent rating.

1. E

   Elisabeth

   London8 reviews

   5.0

   Dined on 2 September 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   This was a delightful experience. Great food and a quiet break. Loved it and will probably be back
   

   Is this helpful?

2. OT

   OpenTable Diner

   Philadelphia1 review

   5.0

   Dined on 11 March 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Open Table confirmed our reservations only to find that when we arrived that tea was not offered on Mondays or Tuesdays. This is the second time Open Table has confirmed a reservation for us only to be disappointed and highly inconvenienced by their lack of accurate information. If one can’t rely on confirmed reservations what good are they or their app. Furthermore, there is no way of reaching out to OpenTable to inform them of their lack of accuracy. 
   

   Is this helpful?

3. OT

   OpenTable Diner

   London1 review

   5.0

   Dined on 28 January 2023

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   It was really nice but the sandwiches could be better
   

   Is this helpful?

4. OT

   OpenTable Diner

   Seattle1 review

   5.0

   Dined on 5 November 2022

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Friendly and helpful staff who were very accommodating of our lateness due to some snags in the public transit system. Lovely but relaxed surroundings. The food is classic afternoon tea fare without being exorbitant which was just what we were after. The virgin passion fruit cocktail was a big hit with the kids.
   

   Is this helpful?

5. g

   gaplow

   London2 reviews

   1.0

   Dined on 10 October 2022

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Reservation not honoured. Tea lounge shut. Is this a joke?
   

   Is this helpful?

6. P

   Pari

   London307 reviews

   2.0

   Dined on 8 October 2022

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 4

   Great service and they served although we arrived late, but poor quality stale food - 3 tiny slices of stale cucumber and salmon sandwich, 3 scones, 2 macaroons, a small pastry - all this for 2 ppl, poor value for the price charged.
   

   Is this helpful?

7. BA

   BonAppeDee VIP

   Washington DC13 reviews

   5.0

   Dined on 19 June 2022

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I was suppose to have afternoon tea experience someplace else but the bus broke down. After checking for reservations, Th Clermont was had an open and was able to accommodate me. I really appreciated because it was my birthday and thankfully this allowed things to turn around.
   

   Is this helpful?

8. L

   Lorlikestoexplore

   London2 reviews

   1.0

   Dined on 5 March 2022

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 3

   The Tea Lounge at Grosvenor Victoria is not open, even though you can still book to go there! We were redirected to The Soak, which is a bar within the hotel, to have a quiet afternoon tea! At arrival in the bar, there was no reservation for our afternoon tea, even though I had it on my telephone with a reference number, therefore the special occasion I had specified was also not recognised! We were asked to sit right by the door/bar in a ‘walkway’ on low chairs - No thank you! Asked to sit at a booth - no problem. Waiter was efficient, and took our order. Tea arrived and sugar bowl etc, opened bowl and there wasn’t any sugar! Called back waiter who took it away and filled it with sugar lumps. Tea cup was chipped at base, took photos. Actual food and drink was very nice, but had I known what was going to occur, I definitely would have chosen an alternative venue. I didn’t like being in a bar, it was busy and noisy. Not the settings I have become accustomed to when having an afternoon tea in a London hotel! Then when I went to pay, there was a 12.5% service charge added - what a cheek! No reservation, no recognition of the birthday celebration, no Tea Lounge, no sugar, chipped cup! I bought this to attention and the service charge was waived. I shouldn’t have had to do that, they should have given us a free glass of bubbly and waived the service charge without a mention!
   

   Is this helpful?

9. AC

   AnnC

   Las Vegas1 review

   5.0

   Dined on 21 February 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely afternoon tea at the Grosvenor Victoria food was very nice & the staff could not be more attentive- will definitely be going back again soon
   

   Is this helpful?

10. A

    Antonella

    Kent4 reviews

    2.0

    Dined on 20 February 2020

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 1

    I wrote feedback on trip advisor. The ambience has gone compared to my previous visits. Room was more like a crash out area with people on laptops & meetings. The room had been repainted and sofas & other comfy chairs removed. The scones & sweet desserts were awful. Not much Tea choice.
    

    Is this helpful?