Adorn Bar & Restaurant

Review summary

1. P

   Paul

   Chicago

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Worst table ever…staring at how the sausage was made the entire time…
   

   Adorn Bar & RestaurantResponded 2 days ago

   Dear Paul, Thank you for taking the time to complete our OpenTable review. We’re sorry to hear that the ambiance at Adorn Bar & Restaurant didn’t meet your expectations. We work hard to create a welcoming and comfortable environment for our guests, and we sincerely apologize for falling short during your visit. Your feedback is truly appreciated, and we’ll certainly keep it in mind as we continue to enhance our dining experience. We would love the chance to make it right and provide you with a more enjoyable experience in the future. Please feel free to reach out whenever you’re ready—I’d be more than happy to assist. Wishing you a wonderful 2025 ahead. Warmest Regards, Nadine Rodriguez Adorn Bar & Restaurant Manager - AM
   

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2. T

   Ted

   Chicago

   65 reviews

   3.0

   65 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   I thought I was booking a real dining room experience. This was literally the restaurant off the hotel lobby. It could have been in any hotel. Brightly lit, no ambience. Food was fair. I would never go back for dinner but I heard brunch is just good. Lessoned learned. This hotel chain has really fallen in quality. I waited at the host desk while the host took a very long reservation without any acknowledgment of me. I saw another couple leave after being seated and someone else was seated a few minutes later with the original water glasses. Never again
   

   Adorn Bar & RestaurantResponded 2 days ago

   Dear Ted, Thank you for taking the time to complete our OpenTable Review. We're sorry to hear that you found the ambiance at Adorn Bar & Restaurant to be lacking. We strive to create a welcoming and comfortable atmosphere for our guests and we apologize if we fell short of your expectations. We value your feedback and will take it into consideration as we continue to enhance our dining environment. We also want to apologize for the lapses in service. Rest assured that the standards are reviewed within our team. We’d love the opportunity to make it right and ensure a more enjoyable experience for you next time. Please feel free to reach out whenever you're ready and I’d be delighted to assist. Wishing you a warm 2025 ahead. Best Regards, Nadine Rodriguez Adorn Bar & Restaurant Manager
   

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3. B

   Brian

   Chicago

   20 reviews

   5.0

   20 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was wonderful, the service was great and the ambiance was nice.
   

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4. A

   Alberto

   VIP

   Chicago

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Ok experience, service was too fast, food was not very warm
   

   Adorn Bar & RestaurantResponded 2 days ago

   Dear Alberto, Thank you for taking the time to complete our OpenTable review. We're sorry to hear that you were disappointed with the service quality and taste of the food at Adorn Bar & Restaurant. Providing exceptional service and delicious food is our top priority, and we apologize if we fell short of your expectations. Your feedback is valuable and we'll certainly take it into account as we continue to refine our offerings. We’d love the opportunity to make it right and ensure a more enjoyable experience for you next time. Please feel free to reach out whenever you're ready and I’d be delighted to assist. I wish you a wonderful 2025 ahead. Warmest Regards, Nadine Rodriguez Adorn Bar & Restaurant Manager
   

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5. A

   Allegra

   Chicago

   66 reviews

   3.0

   66 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Overall mediocre , nothing stands out. Tuna tartar tasted like it had just been scooped directly from the fridge. Would suggest trying something more exciting if you’re in this price range. Loud children at the hotel also annoying. Not that busy and somehow service still isn’t great.
   

   Adorn Bar & RestaurantResponded 2 days ago

   Dear Allegra, Thank you for taking the time to complete our OpenTable review. We're sorry to hear that you were disappointed with the service quality and taste of the food at Adorn Bar & Restaurant. Providing exceptional service, delicious food, and a comfortable environment is our top priority, and we apologize if we fell short of your expectations. Your feedback is important to us, and we will address these areas as we continue to enhance our offerings. We hope you will give us another opportunity to provide you with a more enjoyable dining experience. Wishing you a wonderful 2025 ahead, Warmest Regards, Nadine Rodriguez Adorn Bar & Restaurant Manager
   

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6. E

   Ellen

   VIP

   Chicago

   8 reviews

   1.0

   8 reviews

   Dined on 26 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Very disappointed in our experience. My friend and I have had a tradition of going to the Four Seasons’ restaurant during the holidays for about 25 years! They used to have a wonderful buffet and a fireplace. Several years ago, they changed decor, name of restaurant and had menu selections which were very good. Now, the menu selections are minimal and way overpriced for little food. I had an omelette that was very small with no accompaniment. It cost $28! My friend had $28 avocado toast—one slice of toast. Again nothing came with it. Although the hotel is beautifully decorated, sadly we have to end our tradition. On top of this, we had to go to host stand to ask for our bill because waiter never returned
   

   Adorn Bar & RestaurantResponded 2 days ago

   Dear Ellen, Thank you for taking the time to complete our OpenTable review. We're truly sorry to hear that your recent experience was not up to par with what you have come to enjoyed with us for years. We understand the importance of tradition and we regret that the service, menu selection and portion sizes didn't live up to the expectations. Your feedback is valuable and we'll certainly take it into account as we continue to refine our offerings. We’d love the opportunity to make it right and ensure a more enjoyable experience for you next time. Please feel free to reach out whenever you're ready and I’d be delighted to assist. Wishing you a wonderful 2025 ahead. Warmest Regards, Nadine Rodriguez Adorn Bar & Restaurant Manager - AM
   

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7. M

   Melissa

   VIP

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on 26 December 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 2

   Was disappointed there was not live music on Christmas dinner as there had been in the past. They also put us on a side seating area that was too bright for dinner ambiance.
   

   Adorn Bar & RestaurantResponded 2 days ago

   Dear Melissa, Thank you for taking the time to complete our OpenTable review. While I am happy to learn that we hit the mark in most categories, it looks like we may have had a few areas of opportunity. We strive to create a welcoming and comfortable atmosphere for our guests, and we apologize if we fell short of your expectations. We value your feedback and will take it into consideration as we continue to enhance our dining environment. We hope you will give us another opportunity to provide you with a more satisfying experience. Wishing you a warm 2025 ahead, Best Regards, Nadine Rodriguez Adorn Bar & Restaurant Manager
   

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8. s

   sebastian

   Chicago

   38 reviews

   5.0

   38 reviews

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter, Gerardo, was simply spectacular . . . personable and engaging and extraordinarily attentive to all our needs and requests.
   

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9. P

   Phoebe

   Kansas City

   3 reviews

   4.0

   3 reviews

   Dined on 24 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   I absolutely loved all the appetizers and shareable dishes! They were incredible. I highly recommend them. However, the main courses were quite disappointing. The service was great, though. The ambiance was nice and chill, perfect for a relaxed evening.
   

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10. J

    J.P.

    VIP

    Atlanta Metro

    25 reviews

    5.0

    25 reviews

    Dined on 19 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The lunch menu offers several healthy and delicious options. I had a salad with added salmon. It included a generous portion of avocado. They have a selection of outstanding green teas. Stacy, our waitress, provided excellent service. We lingered after lunch and had a long, enjoyable conversation. No one rushed us to leave.
    

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