Afternoon Tea at Ballantyne

Review summary

1. PA

   PhilA VIP

   San Francisco4 reviews

   3.0

   Dined on 9 March 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   It was fine but not great. You are essentially seated in the lobby with no real view. The pastries and tea were very good and most of the sandwiches were fine but uninspired. At afternoon tea in the uk you can reorder sandwiches. Here they said they would see what they can do and that the sandwiches were pre counted for each party (though one type was terrible and there were just 2 egg salad for 5 people)They did up bringing more but make it awkward. All things considered we had a nice time but I would not go again for tea. We have had very nice dinners I. The dining room.
   

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2. OT

   OpenTable Diner

   Atlanta1 review

   4.0

   Dined on 2 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service, Liza (server) was excellent. Very accommodating for our toddler.
   

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3. B

   Becky

   Charlotte1 review

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A fun experience for daughters and granddaughters.
   

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4. C

   Courtney

   Chicago4 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such an amazing experience to celebrate my birthday. I will definitely be coming again!
   

   Afternoon Tea at BallantyneResponded on 28 February 2025

   Dear Courtney, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your visit. “We will share your feedback with the front of the house and culinary team, they will be excited to know that they positively impacted your experience. We look forward to welcoming you back soon! Regards, Juan Fernandez – Director of Restaurants and bars
   

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5. J

   Janna

   Memphis1 review

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely Valentines Tea for myself and my 2 daughters. Such a special and memorable experience!
   

   Afternoon Tea at BallantyneResponded on 28 February 2025

   Dear Janna, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your visit. “We will share your feedback with the front of the house and culinary team, they will be excited to know that they positively impacted your experience. We look forward to welcoming you back soon! Regards, Juan Fernandez – Director of Restaurants and bars
   

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6. L

   Lisa

   Charlotte17 reviews

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely space, excellence service and a wonderful tea service. We return often to enjoy afternoon tea because the overall experience is elevated.
   

   Afternoon Tea at BallantyneResponded on 28 February 2025

   Dear Lisa, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your visit. “We will share your feedback with the front of the house and culinary team, they will be excited to know that they positively impacted your experience. We look forward to welcoming you back soon! Regards, Juan Fernandez – Director of Restaurants and bars
   

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7. K

   Kevin-Jessica

   Charlotte4 reviews

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrating my MIL birthday and service was amazing!! Food was great too, but it’s so nice to receive this level of service and knowledge! Well done
   

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   Afternoon Tea at BallantyneResponded on 28 February 2025

   Dear Kevin-Jessica, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your visit. “We will share your feedback with the front of the house and culinary team, they will be excited to know that they positively impacted your experience. We look forward to welcoming you back soon! Regards, Juan Fernandez – Director of Restaurants and bars
   

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8. R

   Rochelle

   Charlotte3 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Anastasia was as charming as the event. It was pristine, lovely, and we will absolutely return.
   

   Afternoon Tea at BallantyneResponded on 28 February 2025

   Dear Rochelle, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your visit. “We will share your feedback with the front of the house and culinary team, they will be excited to know that they positively impacted your experience. We look forward to welcoming you back soon! Regards, Juan Fernandez – Director of Restaurants and bars
   

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9. I

   Ian

   Spain2 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely experience at the Valentine’s themed tea from start to finish of our afternoon tea. The staff were all very kind and professional while they brought out our drinks and treats. We thoroughly enjoyed everything they brought out, with a great variety. The atmosphere was also wonderful — would definitely recommend if you would like to treat yourself or someone else to a fun experience!
   

   Afternoon Tea at BallantyneResponded on 28 February 2025

   Dear Ian, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your visit. “We will share your feedback with the front of the house and culinary team, they will be excited to know that they positively impacted your experience. We look forward to welcoming you back soon! Regards, Juan Fernandez – Director of Restaurants and bars
   

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10. D

    Danielle

    Charlotte4 reviews

    4.0

    Dined on 26 January 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    This was such a wonderful experience for my coworkers and I. The ambiance and table decor was beautiful. Service was excellent as well. We were a little disappointed in the charge though. It was our understanding that what was listed on the menu is what was included in the $55. However, it seems as though the “featured drink” listed was an additional charge that we weren’t made aware of until we got our check. One coworker didn’t get the drink as she is participating in dry January but was still charged. We also expected a little more for the price. While the setup was beautiful 1 small serving of each item for $55 was a bit surprising. Overall, I paid $93.50 ( a 24% gratuity was automatically included) for this experience & while enjoyable, it definitely didn’t meet the $100 experience.
    

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    Afternoon Tea at BallantyneResponded on 28 February 2025

    Dear Danielle, Thank you for taking the time to share your experience with us! We will share your feedback with the front of the house, management team and also culinary team. We look forward to welcoming you back soon! Regards, Juan Fernandez – Director of Restaurants and bars
    

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