Afternoon Tea at Ballantyne

Afternoon Tea at Ballantyne reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   Charlotte1 review

   5.0

   Dined on 30 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It is aways an amazing time. IZA was an outstanding host and we look forward to our next visit for Afternoon tea.
   

   Afternoon Tea at BallantyneResponded on 2 April 2025

   Thank you so much for your kind words! I am thrilled to hear that Iza made your experience a memorable one. We’re delighted that you’re looking forward to your next visit for Afternoon Tea. We can’t wait to welcome you back soon for another amazing experience. If there’s anything we can do to make your next visit even more special, please don’t hesitate to let us know! Thank you, Erin Bucher Director of Food & Beverage
   

   Is this helpful?

2. OT

   OpenTable Diner

   Charlotte12 reviews

   5.0

   Dined on 22 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Such a lovely experience! The tea was delicious and perfect tower of eats. We loved sampling everything! The attention to detail was not missed. It was for my mothers birthday and they went above and beyond.
   

   Afternoon Tea at BallantyneResponded on 28 March 2025

   Thank you for sharing your kind words! We’re so glad to hear that you had a lovely experience celebrating your mother’s birthday with us. It’s wonderful that you enjoyed the tea and the tower of treats—we love making sure every detail is perfect, and it’s great to know that it didn’t go unnoticed. We are happy to have been a part of such a special occasion, and we are pleased to hear we went above and beyond for you and your family. We hope to welcome you back for many more celebrations and memorable moments! Best, Erin Bucher Food and Beverage Director
   

   Is this helpful?

3. E

   Ebony

   Chicago9 reviews

   5.0

   Dined on 22 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   A friend and I celebrated my upcoming 40th birthday with afternoon tea. (Also, we noticed that others were celebrating birthdays, too.) It was an exceptional experience. The hibiscus tea that was off-menu was divine and the "crumpets" were delightful. Isa was our server and she was knowledgable and helpful, even while training someone new. Anything we needed, everyone made sure we had it. And the staff was adamant about helping us capture photos. We plan to return because we had that good of a time.
   

   Afternoon Tea at BallantyneResponded on 28 March 2025

   Dear Ebony, Thank you so much for sharing such a wonderful review! We're thrilled to hear that you and your friend had such a memorable experience celebrating your upcoming 40th birthday with us. It’s fantastic that you enjoyed the hibiscus tea and the crumpets—we’ll be sure to pass along your compliments to our kitchen team! I am so glad to hear that Isa made your experience even more special, she is always eager to ensure that every guest feels taken care of, and we're happy that she helped you capture some great memories. We can’t wait to welcome you back for another delightful afternoon tea! Please don’t hesitate to reach out if there’s anything else we can do to make your next visit just as exceptional. Best, Erin Bucher Food and Beverage Director
   

   Is this helpful?

4. OT

   OpenTable Diner

   Chicago5 reviews

   5.0

   Dined on 16 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful tea experience ! Tea and food was perfect, decorations for St Patrick’s day was adorable. Highly recommend!
   

   • 
   • 

   Afternoon Tea at BallantyneResponded on 24 March 2025

   Dear Anonymous, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your visit. “We will share your feedback with the front of the house and culinary team, they will be excited to know that they positively impacted your experience. We look forward to welcoming you back soon! Regards, Juan Fernandez – Director of Restaurants and bars
   

   Is this helpful?

5. PA

   PhilA VIP

   San Francisco4 reviews

   3.0

   Dined on 9 March 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   It was fine but not great. You are essentially seated in the lobby with no real view. The pastries and tea were very good and most of the sandwiches were fine but uninspired. At afternoon tea in the uk you can reorder sandwiches. Here they said they would see what they can do and that the sandwiches were pre counted for each party (though one type was terrible and there were just 2 egg salad for 5 people)They did up bringing more but make it awkward. All things considered we had a nice time but I would not go again for tea. We have had very nice dinners I. The dining room.
   

   Afternoon Tea at BallantyneResponded on 24 March 2025

   Dear PhilA, Thank you for taking the time to share your experience with us. We are saddened to hear that we did not deliver the exceptional service we strive to provide. We will address these concerns with management and culinary team and hope to regain your trust during your next visit. Thank you again, Juan Fernandez – Director of Restaurants and bars
   

   1 person found this helpful

6. OT

   OpenTable Diner

   Atlanta1 review

   4.0

   Dined on 2 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service, Liza (server) was excellent. Very accommodating for our toddler.
   

   Afternoon Tea at BallantyneResponded on 24 March 2025

   Dear Anonymous, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your visit. “We will share your feedback with the front of the house and culinary team, they will be excited to know that they positively impacted your experience. We look forward to welcoming you back soon! Regards, Juan Fernandez – Director of Restaurants and bars
   

   Is this helpful?

7. B

   Becky

   Charlotte1 review

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A fun experience for daughters and granddaughters.
   

   Afternoon Tea at BallantyneResponded on 24 March 2025

   Dear Becky, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your visit. “We will share your feedback with the front of the house and culinary team, they will be excited to know that they positively impacted your experience. We will address your concern about the seating offerings for tea. We look forward to welcoming you back soon! Regards, Juan Fernandez – Director of Restaurants and bars
   

   Is this helpful?

8. C

   Courtney

   Chicago4 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such an amazing experience to celebrate my birthday. I will definitely be coming again!
   

   Afternoon Tea at BallantyneResponded on 28 February 2025

   Dear Courtney, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your visit. “We will share your feedback with the front of the house and culinary team, they will be excited to know that they positively impacted your experience. We look forward to welcoming you back soon! Regards, Juan Fernandez – Director of Restaurants and bars
   

   Is this helpful?

9. J

   Janna

   Memphis1 review

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely Valentines Tea for myself and my 2 daughters. Such a special and memorable experience!
   

   Afternoon Tea at BallantyneResponded on 28 February 2025

   Dear Janna, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your visit. “We will share your feedback with the front of the house and culinary team, they will be excited to know that they positively impacted your experience. We look forward to welcoming you back soon! Regards, Juan Fernandez – Director of Restaurants and bars
   

   Is this helpful?

10. L

    Lisa

    Charlotte17 reviews

    5.0

    Dined on 16 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely space, excellence service and a wonderful tea service. We return often to enjoy afternoon tea because the overall experience is elevated.
    

    Afternoon Tea at BallantyneResponded on 28 February 2025

    Dear Lisa, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your visit. “We will share your feedback with the front of the house and culinary team, they will be excited to know that they positively impacted your experience. We look forward to welcoming you back soon! Regards, Juan Fernandez – Director of Restaurants and bars
    

    Is this helpful?