Afternoon Tea at DoubleTree by Hilton Kensington

Name: Afternoon Tea at DoubleTree by Hilton Kensington
Address: 100 Cromwell Road, London, United Kingdom, SW7 4ER
Telephone: 020 7341 2321
Price range: £26 to £40
Rating: 3.4

3.4

16 Reviews

£26 to £40

Afternoon Tea

Good for special occasions
Good for groups
Great for creative cocktails

Located in the heart of Kensington and Chelsea DoubleTree by Hilton Kensington is an ideal spot for enjoying a High Tea.

Book your Afternoon Tea in one of our indoor venues.

A step away from Hyde Park, Knightsbridge, and High Street Kensington, our Library and Restaurant are the perfect places to relax after a day out in the city.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

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Dining areas

Additional information

Dining style
Casual Dining
Price
£26 to £40
Cuisines
Afternoon Tea, British
Hours of Operation
Daily 12:00–17:30
Phone number
020 7341 2321
Payment Options
AMEX, Mastercard, Visa
Dress code
Smart Casual

Location
100 Cromwell Road, London, SW7 4ER
Area
Kensington
Parking details
None
Additional
Bar/Lounge, Beer, Cafe, Cocktails, Full Bar, Gluten-free Options, High Tea, Outdoor Smoking Area, View, Wheelchair Access, Wine

What 16 people are saying

Overall ratings and reviews

3.4

3.4 based on all time ratings

3.2Food
3.2Service
3.6Ambience
3.1Value

Noise • Moderate

16 Reviews

JR
JanR
London
2 reviews
1.0
2 reviews
Dined on 9 February 2023
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
After a 15 minute wait at the bar we were taken to our table in the restaurant. We were the only people there …. the table was laid for afternoon tea but no tablecloth …..waiter took order and drinks came….we then waited nearly half an hour no sign of any food yet until we saw a manager walking past the restaurant. We said we were unhappy with service and would pay for drinks only and leave without having any food. The manager waived the drink bill and we left. Total apathy at the Doubletree Kensington. Next time we will stick to one’s we know or recommended ….Fortnums, Savoy, Shangri La where customer service is friendly welcoming and an outstanding experience. We have stayed in Doubletree by Hilton hotels previously with no problems also afternoon tea at their hotel in Harrogate
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OT
OpenTable Diner
New York City
5 reviews
vip
4.0
5 reviews
Dined on 7 October 2022
1. Overall 4
2. Food 4
3. Service 3
4. Ambience 3
Visiting our son studying in London and celebrating our 25th anniversary
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CJ
ChristopherJ
London
1 review
5.0
1 review
Dined on 31 July 2022
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
The young lady who greeted us was exceptional. We had difficulty finding our booking voucher but she reassured us that our table was safe and no hurry. Service was excellent, plenty of choice of sandwiches, cakes and they even brought out a Cheesecake slice with Happy Birthday written on the plate which my partner loved. Highly recommended
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LL
LisaL
London
4 reviews
1.0
4 reviews
Dined on 21 July 2021
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
The reviews we read beforehand was true. It was absolutely awful. It was dirty, we asked for the bill 5/6 times over 20-25 mins and never got it so we had to get up ourselves to get it. The drinks tasted watered down, and although they said they were understaffed due to Covid, the staff seemed to take a laissez-faire attitude to everything, and the manager didn’t seem to be that fussed either. It wasn’t even that busy, which was what surprised me with the poor service and mess on several tables. Realised this is owned by the Hilton (what came up on my card) so was a little surprised by that. I would not recommend this place.
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OT
OpenTable Diner
Berkshire
2 reviews
3.0
2 reviews
Dined on 12 June 2021
1. Overall 3
2. Food 3
3. Service 5
4. Ambience 5
Outdoor dinning superb atmosphere
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OT
OpenTable Diner
London
5 reviews
vip
3.0
5 reviews
Dined on 31 May 2021
1. Overall 3
2. Food 3
3. Service 2
4. Ambience 4
Great Ambience, good food but service to be improved. Surprising that in a high-end price / ambience and quality wise place like this customers need to go to the bar to order and get back to the table. An app / website like the one utilised now by many and many restaurants in London would make ordering way easier and will definitely improve the overall experience.
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OT
OpenTable Diner
London
1 review
5.0
1 review
Dined on 22 May 2021
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Lovely area and staff
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OT
OpenTable Diner
London
2 reviews
1.0
2 reviews
Dined on 8 May 2021
1. Overall 1
2. Food 3
3. Service 1
4. Ambience 4
Went here for my birthday. They treated me like I’d just walked in despite booking it. Cocktails are crap!
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CJ
CJiang
London
4 reviews
vip
1.0
4 reviews
Dined on 5 May 2021
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
It is the worst ever dining experience in such location. Frankly shocking they are still standing. We were forgotten for an hour, after numerous chasing we got our water and tea. Food arrived just before we were about to leave. Food was so disgusting, over deep fried, showing zero cooking skill. Service was so appalling, the service people were unhappy. Honestly most of the places we go have happy people after such a long lock-down. This place is just a waste of anyone’s energy, money and time.
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KB
KatieB
London
7 reviews
1.0
7 reviews
Dined on 1 May 2021
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Very excited to be out for the first time after lockdown. Decided to celebrate with a late Saturday brunch. However, a wait of 50 minutes for the food to arrive. Eventually spotted it being walked round the garden twice, without realising it was ours (even though it had been ordered at the bar with a table no included.) And then a second time, realising it was perhaps ours, but not being able to win the waitress’s attention. When it finally came, after having raised it twice with what appeared to be the head waiter (out of two serving the entire garden) we had to send the gyoza back to be re-heated as unsurprisingly, they were luke-warm. The drinks finally came. I hour after ordering. I asked for the service charge (£4.50) to be removed as there was no service to speak of. The head waiter apologised for the chaos (they had only been open 3 days, but still....?) and offered us 2 drinks on the house. Other diners looked like they were equally having to chase their orders.... If you decide to eat or drink here, whatever you do, don’t go hungry or thirsty. You may have a long wait. And end up feeling aggrieved at spending your hard earned cash for a wholly underwhelming experience.
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FAQs

Afternoon Tea at DoubleTree by Hilton Kensington is rated 3.4 stars by 16 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?

Claim this listing

Google Map for Afternoon Tea at DoubleTree by Hilton Kensington

100 Cromwell Road, London, SW7 4ER

Dining areas

Additional information

Area
Kensington
Hours of Operation
Daily 12:00–17:30
Price
£26 to £40
Cuisines
Afternoon Tea, British
Dining style
Casual Dining
Dress code
Smart Casual
Parking details
None
Payment Options
AMEX, Mastercard, Visa
Additional
Bar/Lounge, Beer, Cafe, Cocktails, Full Bar, Gluten-free Options, High Tea, Outdoor Smoking Area, View, Wheelchair Access, Wine

Phone number
020 7341 2321

Afternoon Tea at DoubleTree by Hilton Kensington

Not available on OpenTable

There’s more to explore

Dining areas

Additional information

Menu

Sandwiches and Savouries

Langs Farm Free Range Egg

Wiltshire Smoked Ham

Oak Smoked Scottish Salmon

Cucumber

Scones

Plain Scones and Raisin Scones

Sweet Bites

Mini Desserts Selection

What 16 people are saying

Overall ratings and reviews

FAQs

How is Afternoon Tea at DoubleTree by Hilton Kensington restaurant rated?

Is Afternoon Tea at DoubleTree by Hilton Kensington currently accepting bookings?

Not available on OpenTable

Dining areas

Additional information