Afternoon Tea at Headlam Hall

Review summary

1. D

   Dorothy

   County Durham1 review

   2.0

   Dined on 27 February 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Comfortable and cosy country house hotel elegance. Bit disappointed in sandwich offering (fillings were ungenerous and unexplained at the start). Scones were fantastic and lots of cream but first jam serving was again ungenerous. Posset was cloyingly sweet and the cream/fresh fruit tarts were too large - it's meant to be dainty stuff, right? and the pastry was both hard and too thick. Tea replenished only after we got up to request it. Had to ask for sugar bowl. Overall a disappointing experience.
   

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2. S

   Susan

   County Durham2 reviews

   5.0

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Good venue, lovely food but staff were not attentive. Food was placed on our table then no further interaction from staff
   

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3. A

   Anthony

   San Francisco3 reviews

   4.0

   Dined on 3 August 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very Good afternoon Tea in very pleasant surroundings served by friendly and attentive staff
   

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4. OT

   OpenTable Diner

   County Durham1 review

   5.0

   Dined on 29 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The afternoon tea was good value, good selection of food, scones were delicious. Staff were very attentive. Will definitely be going again
   

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5. HS

   HelenS

   County Durham1 review

   5.0

   Dined on 16 March 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Totally relaxing, atmosphere wonderful in a beautiful building
   

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6. T

   Tony

   San Francisco3 reviews

   5.0

   Dined on 9 February 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Relaxed and pleasant afternoon tea,friendly and efficient service of freshly prepared food in nice surroundings
   

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7. JW

   JoanneW

   County Durham4 reviews

   5.0

   Dined on 11 December 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent as always, great food, friendly staff. Highly recommended
   

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8. CR

   ClareR

   County Durham1 review

   4.0

   Dined on 5 December 2023

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The food and service were very good. The room was warm and cosy and very nicely decorated for Christmas. Our only gripe would be that we were charged a compulsory 10% gratuity per person. We weren’t given the option as to whether we paid this or not. We were prepared to leave a tip as the service was very good but we thought what we were charged was a bit steep. It wouldn’t stop us going again though.
   

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9. k

   kathleenf

   London1 review

   4.0

   Dined on 19 October 2023

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice room with a real fire, good food, ambience and service.
   

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10. JK

    JaneK

    County Durham1 review

    5.0

    Dined on 25 August 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    The Afternoon teas comprised a range of tasty morsels and ample hot beverages. We had a lovely afternoon. Some of the gluten free tea items, unfortunately, were rather dry ie the fruit scone and the brownie, so a little below the very high standard I have come to expect from Headlam Hall.
    

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