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Scone was straight from fridge and not offered to make warm. Had to ask for more coffee and a pot of boiling water as the coffee was look warm. Charged £47.90 for something I could have made for £7.00 totally disgusted 😡. Do yourself a favour and don’t book.","rating":{"food":1,"service":4,"ambience":4,"value":1,"noise":"DO_NOT_RECALL","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Shona","metro":{"metroId":3218,"displayName":"Inverness / Scottish Highlands","__typename":"Metro"},"initials":"S","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-02-18T18:37:24Z","dinedDateTime":"2025-02-18T15:45:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-174699-853-340098665424","text":"Staff were lovely. Food was great. Atmosphere was very chilled. We all has a nice afternoon. Would definitely book again.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Melody","metro":{"metroId":3218,"displayName":"Inverness / Scottish Highlands","__typename":"Metro"},"initials":"M","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-02-05T14:34:42Z","dinedDateTime":"2025-02-02T14:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-174699-810-340069862694","text":"Fantastic location with splendid views over the river through large windows and beautifully decorated interior for the afternoon tea. We were lucky enough to come at Christmas time to see lovely Christmas decoration and sit next to the window overlooking the river & the castle. \n\nHowever taste and service were low quality. The coffee was not drinkable, sweet treats were quite big to be enjoyed, they didn't taste fresh, scones were cold, sandwiches were too basic. Presentation was ok but we don't know what we ate as we never received any card menu. The service was rather slow and sadly not knowledgeable. \n\nThe only thing that helped us enjoy the occasion was the company and beautiful ambiance. \n\nPlease improve the taste and service as this place is beautiful.","rating":{"food":1,"service":2,"ambience":5,"value":3,"noise":"DO_NOT_RECALL","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Radka","metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"R","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-01-13T21:42:08Z","dinedDateTime":"2024-12-28T12:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[{"photoId":"72364024","type":"Dff","photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-01-13T21:37:48Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/72364024.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/72364024.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/72364024.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/72364024.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/72364024.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":"Sweets too big, scones massive & cold, no idea what flavour of macaroons we had as no menu received ","showCaption":true,"__typename":"ReviewPhoto"}],"__typename":"ReviewSearchResult"},{"reviewId":"OT-174699-800-320069102092","text":"Service was very slow. Had to constantly ask for things. Quality of food was awful. One sandwich had half a slice of cucumber only in it. \nHad made hotel aware of allergies before arrival and was still given a tray of cakes full of nuts despite them telling me they had taken care of my allergies….","rating":{"food":1,"service":1,"ambience":2,"value":1,"noise":"QUIET","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Rachel","metro":{"metroId":3191,"displayName":"Edinburgh/Midlothian","__typename":"Metro"},"initials":"R","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2024-12-03T06:52:35Z","dinedDateTime":"2024-11-30T13:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[{"photoId":"70930159","type":"Dff","photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2024-12-03T06:52:19Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/70930159.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/70930159.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/70930159.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/70930159.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/70930159.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":"","showCaption":true,"__typename":"ReviewPhoto"}],"__typename":"ReviewSearchResult"},{"reviewId":"OT-174699-778-140041567564","text":"Absolutely loved it. Great value and the staff were so lovely. As a birthday treat and then we went for a spa massage after. All round great experience!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":null,"metro":{"metroId":3218,"displayName":"Inverness / Scottish Highlands","__typename":"Metro"},"initials":"OT","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2024-10-30T10:46:03Z","dinedDateTime":"2024-10-27T13:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[{"photoId":"69771676","type":null,"photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2024-10-30T10:46:08Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/69771676.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/69771676.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/69771676.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/69771676.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/69771676.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":null,"showCaption":true,"__typename":"ReviewPhoto"},{"photoId":"69771677","type":null,"photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2024-10-30T10:46:25Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/69771677.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/69771677.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/69771677.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/69771677.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/69771677.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":null,"showCaption":true,"__typename":"ReviewPhoto"}],"__typename":"ReviewSearchResult"},{"reviewId":"OT-174699-694-380068907158","text":"Beautiful fresh afternoon tea. Lots of food. I have a good appetite, and struggled to finish the scone with cream and jam.\nAbsolutely lovely staff.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"GillianP","metro":{"metroId":3188,"displayName":"Glasgow/Lanarkshire","__typename":"Metro"},"initials":"GP","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2024-07-08T11:26:39Z","dinedDateTime":"2024-07-05T15:30:00+01:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"}],"totalPages":6,"page":1,"totalCount":58,"__typename":"ReviewSearchResults"},"reviewHelpfulnessVotes":[],"sortBy":"newestReview","isLoading":false,"prioritiseUserLanguage":false,"searchTerm":"","error":false},"availabilityToken":"eyJ2IjoyLCJtIjoxLCJwIjowLCJzIjowLCJuIjowfQ","noAvailabilityList":null,"multiDayAvailabilityModalOpen":false,"showDiningReward":false,"initialDTPDate":null,"initialDTPTime":null,"initialDTPPartySize":null,"fetchAvailabilityOnLoad":false,"findATableLoadingStateOverride":true,"pointRedemptionRewards":null,"privateDining":{},"activeTab":"overview","disableFPC":true,"restaurantHighlights":{"staff":null,"missionStatement":null},"pageAnchor":null},"wallet":{"isPaymentLoading":false,"singleUseCard":null,"savedCards":[],"selectedPaymentCardId":null,"showAddPaymentsMethodModal":false,"showConfirmDeleteModal":false,"cardIdForDeletion":null,"paymentCardTokenToSaveAfterLogin":null,"errorCode":null,"showPaymentMethodSavedToast":null,"showPaymentMethodRemovedToast":null,"networkError":null,"partialErrors":[]}},"__OT_NEW_SESSION_START__":false,"__EXCLUDE_ONETRUST__":false,"__EXCLUDE_GA__":false,"__INCLUDE_RECAPTCHA__":false,"__OT_RUM_CONTEXT__":{"deviceType":"desktop","primaryCountry":"uk"},"__OT_GA_DATA__":{"cd2":70,"cd12":"en","cd6":174699,"cd28":174699,"cd13":"Full Web","cd17":"Full Web","cd11":"restprofilepage","cd66":"restaurants","cd63":"restaurant-profile","cd67":"network","cd10":"anonymous","cd7":"Logged Out","cd4":5529,"cd76":5529,"cd3":3218,"cd19":3218,"cd78":8698,"cd5":8698,"cd31":"false","cd85":1,"cd84":"OTConnectPlus","cd15":"network","cd18":"network"}}}
Best Western Inverness Palace Hotel & Spa, 8 Ness Walk, Inverness, Highland IV3 5NG
Make a booking
2 people
23 Jul 2025
July 2025
Mon
Tue
Wed
Thu
Fri
Sat
Sun
19:00
About this restaurant
Charming
Good for special occasions
Great for brunch
Enjoy your lovely Afternoon Tea in Inverness with the best view overlooking Inverness Castle and the River Ness in the elegant lounge or sophisticated Brasserie! Book in advance to treat yourself and your friends to some great conversation and a chance to catch up over Afternoon Tea at the Inverness Palace. The tradition started in early 1800’s with the Duchess of Bedford having that “sinking feeling” in the afternoon as it was normal for only 2 meals a day. The Duchess started the tradition of a pot of tea and a light bites which she later went on to invite friends too attend at Woburn Abbey. The concept of “afternoon tea” took off an became part of high society!
Eden Court Theatre is a 5 minute walk from the Palace Hotel & Spa
Parking details
Hotel Parking
Additional
Bar/Lounge, Beer, Cafe, Cocktails, Full Bar, Gluten-free Options, Indoor Fireplace, Non-Smoking, Vegan, View, Wheelchair Access, Wine
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Our AI assistant, Concierge, is here to answer your questions about this restaurant.
Menu
Afternoon Tea at Palace Hotel & Spa's menu was last updated on 13/03/2025.
Served 12-4pm. Welcome to the Brasserie. If you have any food allergy questions please ask and we will do our very best to help you. Afternoon Tea only £23.95 per guest. Add a mini 200ml bottle of Prosecco with your Afternoon Tea only £33.95 per guest.
Selection of Sandwiches
Honey Glazed Ham and Grain Mustard Sandwich
Cream Cheese, Cucumber and Smoked Salmon on a seeded Roll
Coronation Chicken Sandwich
Savoury
Hot Smoked Salmon and Lemon Cream Cheese Pidi
Home-made Cranberry and Apricot Sausage Roll
Scone
Classic Scone, Clotted Cream & Tiptree Strawberry Jam
Pastries & Cakes
Lemon Meringue Cheesecake
Macaron
Sticky Toffee Pudding Sponge
Red Berry & Macha Battenberg
Beverages
Freshly Brewed Pot of Tea or Coffee
What 58 people are saying
Afternoon Tea at Palace Hotel & Spa reviews from people who’ve dined at this restaurant. Based on recent rating.
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9
3.9 based on recent ratings
3.8Food
4.1Service
4.7Ambience
3.9Value
Noise • Energetic
58 Reviews
C
Claire
Utah1 review
5.0
Dined on 4 June 2025
Overall 5
Food 5
Service 5
Ambience 5
I booked this for a late Mother's Day celebration while traveling to Scotland for the first time, and it did not disappoint! The sandwiches were very delicious, and I was grateful to take some of the sweets to go. I even brought the leftover scones on our flight back home the next day, and they were still incredible. We had a great spot overlooking the river, and even though we were right by the lobby, it was super quiet and made for a relaxing, enjoyable afternoon.
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A
Ailsa
Inverness / Scottish Highlands2 reviews
3.0
Dined on 10 May 2025
Overall 3
Food 3
Service 2
Ambience 5
Very disappointed with the quality of the food, sandwiches were dry - dry enough t that the bread would have made good breadcrumbs. Service was poor, stood at the bar on arrival and was ignored by one member of staff until the other member had finished serving drinks. Waited 20 minutes to receive a drink after ordering. Was here last year and sadly nowhere near as good.
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B
Bob
San Francisco Bay Area11 reviews
5.0
Dined on 18 April 2025
Overall 5
Food 5
Service 4
Ambience 5
We decided no trip to Scotland would be complete without afternoon tea. The Palace is a lovely hotel and a great place for tea. The tea was lovely. The food divine. The staff allowed us to enjoy ourselves and checked back on us periodically. This was a great finish to our time here
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M
Marion
Cheshire6 reviews
5.0
Dined on 5 March 2025
Overall 5
Food 5
Service 5
Ambience 5
Lovely afternoon tea. Good variety and plenty to fill you up. Great to have a gluten-free option too.
Friendly service too.
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S
Shona
Inverness / Scottish Highlands1 review
1.0
Dined on 18 February 2025
Overall 1
Food 1
Service 4
Ambience 4
We were taken to a table where my husband was on a couch and I on a dinning chair, so not even at the same height, we ordered afternoon tea and was very disappointed with what we received, sausage roll looked like it came from Tesco and stone cold, two finger sandwiches each and hardly anything in them, cakes were nice looking but had been frozen, so chewy. Scone was straight from fridge and not offered to make warm. Had to ask for more coffee and a pot of boiling water as the coffee was look warm. Charged £47.90 for something I could have made for £7.00 totally disgusted 😡. Do yourself a favour and don’t book.
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M
Melody
Inverness / Scottish Highlands1 review
5.0
Dined on 2 February 2025
Overall 5
Food 5
Service 5
Ambience 5
Staff were lovely. Food was great. Atmosphere was very chilled. We all has a nice afternoon. Would definitely book again.
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R
Radka
London1 review
2.0
Dined on 28 December 2024
Overall 2
Food 1
Service 2
Ambience 5
Fantastic location with splendid views over the river through large windows and beautifully decorated interior for the afternoon tea. We were lucky enough to come at Christmas time to see lovely Christmas decoration and sit next to the window overlooking the river & the castle.
However taste and service were low quality. The coffee was not drinkable, sweet treats were quite big to be enjoyed, they didn't taste fresh, scones were cold, sandwiches were too basic. Presentation was ok but we don't know what we ate as we never received any card menu. The service was rather slow and sadly not knowledgeable.
The only thing that helped us enjoy the occasion was the company and beautiful ambiance.
Please improve the taste and service as this place is beautiful.
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R
Rachel
Edinburgh/Midlothian1 review
1.0
Dined on 30 November 2024
Overall 1
Food 1
Service 1
Ambience 2
Service was very slow. Had to constantly ask for things. Quality of food was awful. One sandwich had half a slice of cucumber only in it.
Had made hotel aware of allergies before arrival and was still given a tray of cakes full of nuts despite them telling me they had taken care of my allergies….
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OT
OpenTable Diner
Inverness / Scottish Highlands1 review
5.0
Dined on 27 October 2024
Overall 5
Food 5
Service 5
Ambience 5
Absolutely loved it. Great value and the staff were so lovely. As a birthday treat and then we went for a spa massage after. All round great experience!
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GP
GillianP
Glasgow/Lanarkshire2 reviews
5.0
Dined on 5 July 2024
Overall 5
Food 5
Service 5
Ambience 5
Beautiful fresh afternoon tea. Lots of food. I have a good appetite, and struggled to finish the scone with cream and jam.
Absolutely lovely staff.
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FAQs
Afternoon Tea at Palace Hotel & Spa is rated 3.9 stars by 58 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.