Afternoon Tea at The Merchant Hotel

Review summary

1. P

   Pamela

   N. Ireland

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely relaxing afternoon very friendly staff who efficiently served our afternoon tea - just one thought- we had cocktails rather than champagne and it would have been preferable to have those served before our tea and coffee.
   

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2. E

   Elyssa

   N. Ireland

   1 review

   5.0

   1 review

   Dined on 25 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food and ambience was great. Highly recommend for a special occasion.
   

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3. H

   Helen

   N. Ireland

   1 review

   5.0

   1 review

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Afternoon tea in the Merchant was such a lovely treat. Everything was excellent
   

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4. A

   Andy

   London

   2 reviews

   2.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   We had been before and enjoyed the experience. However this time we were placed in a table in the lobby on the thoroufare for the toilets. If the table was second rate then the service was consistent, inattentive and slow. For £70 a head I expect better!
   

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5. OT

   OpenTable Diner

   New York City

   6 reviews

   5.0

   6 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a beautiful afternoon tea at the Merchant Hotel on Friday 15/11/24. Beautiful setting, waiting staff very attentive. A lovely experience. Thank you.
   

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6. C

   Clive

   N. Ireland

   1 review

   4.0

   1 review

   Dined on 11 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Extremely expensive afternoon tea, but you probably know the price before you go so the bill shouldn’t be any surprise. What was a surprise was the 10% they stick on the advertised prices. The ambience of the hotel is amazing. The staff are fantastic, cheerful, polite and attentive without being obtrusive. A credit to the hotel. The food is gorgeous, well filled sandwiches and lovely soft bread, amazing how much nicer it is when you’re used to Tesco loaves ! The sweet selection on the cake stand is all very tasty, we couldn’t finish all of them and the staff were happy to provide a nice little box to take home what we couldn’t manage ! All in all a very good , if pricey, experience.
   

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7. OT

   OpenTable Diner

   London

   1 review

   5.0

   1 review

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great afternoon tea in a beautiful setting. Will return when next in Belfast.
   

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8. R

   Rebecca

   Staffordshire

   2 reviews

   5.0

   2 reviews

   Dined on 31 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely wonderful experience for my family. The afternoon tea was delicious and would recommend.
   

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9. A

   Anne

   N. Ireland

   1 review

   5.0

   1 review

   Dined on 27 October 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   A sign of the times! The costs keep going up but the quantity of food gets less!!
   

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10. L

    Lorna

    N. Ireland

    1 review

    5.0

    1 review

    Dined on 14 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Absolutely brilliant experience. The building alone is beautiful as is the ambience. Took my daughter for her 40th birthday as a treat. She admits she would never have considered going to such a "grand" place as she thought it would be a bit "stuck up" with way she dressed (very casual). Instead we were treated exactly the same as other diners and not judged. The afternoon tea was exceptional in every respect and we'd highly recommend it. Staff were wonderful and attentive. This was my 2nd visit and plan to go again.
    

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