Alder & Ash

Review summary

1. OT

   OpenTable Diner

   Seattle

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   Over all not the greatest experience for an higher end type restaurant. First our waitperson was more than apathetic, the person seemed to have the whole dinning area herself, Restaurants fault for not having another one on shift.. seemed to be enough servers bringing the food, but not enough waitstaff.. Also, it was my son’s birthday,and I was hoping it was a really nice experience, but the person seemed to have a nasty tone to her voice, didn’t smile and was quick to walk away before we could almost finish our questions or sentence. Very very unpleasant!!!! I told her it was his birthday and she basically said they don’t do the whole song and dance even if we ordered dessert. So don’t expect them to go out of their way to offer a complimentary birthday treat! I even put it on Open Table when it asked if Special Occasion, and still NOTHING! Let’s talk food… they ran out of wild rice with my salmon, which is quite difficult to understand, since it was a Monday night, dinner reservations at 6:30 and ordered by 7… 🤦🏽‍♀️ how do you run out of rice.. Was offered mashed potatoes or orzo, should have gone with orzo, because the potatoes were bland… salmon was good though. Pappardelle had an overpowering taste of nutmeg. The NY steak was not tender and it was medium rare, which was done correctly, but, hard and somewhat chewy. For the price.. not worth it The caviar tots were ok, tots were very toasted, more on the darker side than I would think they would be, but didn’t taste burnt. The restaurant was busy, but not at full capacity… we should have had better service and accommodation. Plus the 4% added for non labor related goods, what??? We random pick different restaurants to try, and I don’t usually leave a comment, but this one needed one… Sorry so lengthy, but this was our experience, if anyone decides to try, I hope your experience is much better than ours was… Maybe try the weekends? Since busier, might get better service and food!
   

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2. OT

   OpenTable Diner

   Washington DC

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   There was a long wait for a hostess to seat us, and an overall lack of warmth or care from the staff. Food was okay, but the menu was very limited overall in terms of variety.
   

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3. a

   anne m

   Southwest Florida

   12 reviews

   5.0

   12 reviews

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good burger. Prepared perfectly. Yummy crunchy fries.
   

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   Alder & AshResponded on 24 February 2025

   Hi Anne, Thank you so much for your wonderful feedback on our burger and fries! We're delighted to hear that you enjoyed your meal. We look forward to welcoming you back soon to try more of our menu!
   

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4. G

   Gordon

   Exclusive

   1 review

   4.0

   1 review

   Dined on 23 February 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   This is a great place to eat before attending a matinee at the Paramount. It's pleasant, reasonably priced and so spacious that you probably do not need a reservation. I would recommend that you give it a try next time you are in the area. Especially if you're looking for cocktails. They can help you with that.
   

   Alder & AshResponded on 25 February 2025

   Hi Gordon, Thank you for your review. We're delighted to hear that you enjoyed your visit and found our restaurant a convenient and pleasant spot before heading to the Paramount. We look forward to welcoming you again soon, whether it's for a pre-show meal or just to unwind with one of our signature drinks.
   

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5. T

   Teri

   VIP

   Palm Springs

   24 reviews

   3.0

   24 reviews

   Dined on 23 February 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 2

   I would rate this restaurant a C. Nothing special nothing awful.
   

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6. K

   Karen

   VIP

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined on 23 February 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Overall it was fine, it pretty disappointing for the price.
   

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7. N

   Nicolas

   San Francisco

   59 reviews

   5.0

   59 reviews

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food—I got their filet mignon & it was delicious and cooked perfectly. My server was very attentive, and polite.
   

   Alder & AshResponded on 24 February 2025

   Hi Nicolas, Thank you for your review! We're delighted to hear that you enjoyed your filet mignon and that your server provided attentive and polite service. We look forward to welcoming you back for another wonderful dining experience soon!
   

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8. D

   Debbie

   VIP

   Seattle

   9 reviews

   5.0

   9 reviews

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had lunch on a Friday afternoon so not too busy loud. My mother had the burger which she said was very tasty. I had the Pozole Soup which was excellent. All of the staff were helpful, patient and friendly.
   

   Alder & AshResponded on 24 February 2025

   Hi Debbie, Thank you for your 5-star review! We’re delighted to hear that you and your mother enjoyed your lunch at Alder & Ash and that our team provided warm hospitality and attentive service. We look forward to welcoming you back soon!
   

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9. J

   Jaime

   New York City

   6 reviews

   3.0

   6 reviews

   Dined on 21 February 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 3

   Service was excellent. The shrimp scampi was fair. You could definitely tell they were not fresh shrimp. The oysters were phenomenal and their cheesecake was amazing. They did have a private event going on the bar so the entire restaurant was extremely loud.
   

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10. N

    Nicolas

    San Francisco

    59 reviews

    4.0

    59 reviews

    Dined on 17 February 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    The ambiance & service were great. The caviar bites were good, the Salmon was moderate (rice/mushrooms a bit bland), and cheesecake was good. The restaurant has a great selection of wine & cocktails. The ambience is very quiet, relaxing & clean.
    

    Alder & AshResponded on 17 February 2025

    Hi Nicolas, Thank you for your review. We're thrilled to hear that you enjoyed the ambiance, service, and our selection of wine and cocktails. We look forward to welcoming you back and providing you with an even more delightful experience in the future.
    

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