Alley's Alehouse

Review summary

1. M

   Melissa

   Indiana

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Very accommodating with our seating requests. Music bingo is a lot of fun! Food options for everyone including vegetarians. I got the impossible tacos and my husband got the impossible burger.
   

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2. J

   J

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on 31 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and friendly people. Would highly recommend.
   

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3. A

   Anna

   Columbus

   2 reviews

   3.0

   2 reviews

   Dined on 20 December 2024

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 4

   Pizza is terrible. The last two times we have tried the pizza, it’s gross. Very little “pizza” and all cheese. Enough cheese to make you feel sick after eating. If they plan on using that much cheese, then they need a thicker crust that is cooked fully.
   

   Alley's AlehouseResponded on 23 December 2024

   I'm sorry to hear about your pizza experience, we take pride in our pizza and put a lot of love into them. Our pizza chefs are taking your review into consideration. I would like to win you back by suggesting some of our other fantastic menu items, like loaded tots, Queso, bacon, sour cream, chives covering a sharable platter of crispy tetris tots. Our perhaps one of the Chubs selections, an Alley's original creation. Pizza but rolled up to resemble cinnamon rolls. A very dippable option. YUMMY! I do hope you will try us again. Ask for Mark when you come back, I'm usually hanging around on the weekends. 😃
   

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4. N

   Nathan

   Indiana

   4 reviews

   1.0

   4 reviews

   Dined on 10 November 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Never got our food, waitress offered to comp our entire meal. Waited another 25 minutes, food never came, so we got up and left.
   

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5. T

   Tandi

   Indiana

   5 reviews

   4.0

   5 reviews

   Dined on 1 November 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   The food was great! The server was really busy and my brother and husband had to wait for food and drinks while the rest of us ate :( Overall good time.
   

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6. D

   Dave

   VIP

   Indiana

   1 review

   5.0

   1 review

   Dined on 30 October 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was great, as always. Wednesday night trivia with Skye is a fixture, so much fun!
   

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7. M

   Moritta

   Indiana

   1 review

   5.0

   1 review

   Dined on 20 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated my mom’s birthday there after bowling fun and our food was delicious and our hostess Liv was the best!
   

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8. D

   Dave

   Indiana

   2 reviews

   1.0

   2 reviews

   Dined on 17 October 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   I never post but feel this is important - I and four of my friends go out for dinner every Thursday. We have visited almost all the restaurants in the northeast corner of Indianapolis, Fishers and Noblesville over the last several years. WE HAVE NEVER EXPERIENCED THE POOR LEVEL OF CUSTOMER SERVICE THAT WE RECEIVED AT ALLEY'S ALEHOUSE. WE WILL NOT GO BACK AND HIGHLY SUGGEST THAT EVERYONE AVOID THAT PLACE. #1. We waited at least 20 minutes before someone initially came to our table. We had to go find our menus ourselves. We ordered two appetizers and, though they were delivered timely we had to hunt down our server to ask for plates to be able to share them. The chicken wings were seriously overcooked, dry and tough. #2. Another 20 minutes goes by before we had to flag down our waiter to place our orders. He didn't know the menu and had to constantly show us his server's app on his ordering device. When asked about anything he only knew what his device told him. #3. Our main order was only partially delivered. One of our group did not receive his entree (pizza). Again it was almost impossible to get anyone's attention to find our server to ask where his meal was. When we finally got his attention we had to ask for napkins and silverware (none on the table when our food was delivered). His response was "Oh... that should be coming out soon". #4. The food came but the waiter never checked back. #5. I intended to order something to go to take home to my wife. We managed to flag down a different waiter but was told "I'm a trainee. I can't take orders." We asked her to find our waiter (pointed to him) and she never approached him. Finally, one of our group had to go get him before he came back to our table. #6. At this point everyone at our table was incensed about the terrible service. I asked that the entree ordered "to go" and the check. He seemed surprised when I expressed doubt to his comment "right away". #7. The manger's customer relations skills were good.
   

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9. R

   Reid

   Indiana

   1 review

   5.0

   1 review

   Dined on 4 October 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Music bingo night was a ton of fun with great music, atmosphere, and food!
   

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10. J

    Jennifer

    VIP

    Indiana

    1 review

    1.0

    1 review

    Dined on 29 September 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Believe they were short on service staff but no excuse for the poor service and food quality we received in a very delayed manor with no explanation or apology.
    

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