Alloro at The Ritz-Carlton, St. Thomas

Alloro at The Ritz-Carlton, St. Thomas reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Kathleen VIP

   Milwaukee1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Eating at the Alloro Restaurant at the Ritz-Carlton was an amazing experience! Our waitress LaToya was the best waitress I have ever had! The restaurant was beautiful, the food was delicious, and the service was wonderful!
   

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2. R

   Roger VIP

   Cincinnati25 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a fantastic birthday dinner. I wish I could remember the name of our server because she was outstanding. Her timing and spacing was perfect. The wine was chilled appropriately and my 2 old fashioned cocktails were delicious. We shared a Caesar salad and we both ordered pizzas. Good portions so we had plenty to take back to our room. The dessert was excellent as well. 5 STARS all the way. Highly recommend.
   

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3. J

   Jason

   Richmond2 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Pizza is NOT good! Dinner took was way too long! Service staff never checked in after food was delivered.
   

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4. H

   Heather

   New Orleans2 reviews

   5.0

   Dined on 31 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a beautiful experience. The service and food were superb.
   

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5. K

   Karen

   Greater Boston6 reviews

   5.0

   Dined on 26 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our meals very much. The portions were much bigger than I thought they would be. For appetizers the meatballs and Cesar salad were very good and plenty to share. We ordered the gnocchi and rigatoni meals and they were delicious! Our server was so friendly and totally on top of everything. Would recommend!
   

   Alloro at The Ritz-Carlton, St. ThomasResponded on 27 March 2025

   Dear Karen, Thank you for the wonderful review! We're so glad to hear you enjoyed your meals, from the generous appetizers to the delicious entrées. It's great to know that the portion sizes exceeded expectations and that your server provided attentive and friendly service. We truly appreciate your recommendation and look forward to welcoming you back soon! Best Regards, The Alloro Team
   

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6. L

   Lyn

   New York City68 reviews

   4.0

   Dined on 20 March 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   We were there 30 years ago and went back to see what’s changed. Still a lovely property. Not much of a view. They valet parked our car for free and took us to restaurant on a golf cart. The staff here is the best trained we’ve seen on island. Very friendly and helpful. The dinner service was slow, but that was ok. Food was pretty good. Be sure to ask for tap water if you don’t want bottled.
   

   Alloro at The Ritz-Carlton, St. ThomasResponded on 20 March 2025

   Dear Lyn, Thank you for returning after 30 years and sharing your experience with us! We’re delighted to hear that you still find our property lovely and that our team’s hospitality stood out during your visit. We appreciate your feedback regarding the dinner service and will take it into account as we strive to enhance every guest’s experience. It’s wonderful to know you enjoyed the convenience of our valet service and golf cart transportation. We hope to welcome you back again in the future! Best Regards, The Alloro Team
   

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7. E

   Emily VIP

   Jacksonville1 review

   5.0

   Dined on 18 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gorgeous setting, great service, delicious food. We sat on the patio and enjoyed dining al fresco.
   

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8. J

   Jennifer

   Louisville5 reviews

   5.0

   Dined on 16 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was exactly what we were hoping for. I don’t remember her name but she has black hair with highlights with her hair in a bun I believe. Perfect night
   

   Alloro at The Ritz-Carlton, St. ThomasResponded on 20 March 2025

   Dear Jennifer, Thank you for your kind words! We're thrilled to hear that your experience was exactly what you were hoping for. We'll be sure to share your compliments with our team, and if you'd like, we'd be happy to pass along your praise to your server as well. We look forward to welcoming you back for another perfect night! Best Regards, The Alloro Team
   

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9. J

   Jamieson

   Greensboro5 reviews

   5.0

   Dined on 11 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place! Food was amazing and portions were solid
   

   Alloro at The Ritz-Carlton, St. ThomasResponded on 13 March 2025

   Dear Jamieson, We’re delighted to hear that you had a great experience and enjoyed our amazing food and generous portions! Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back for another fantastic meal soon! Best regards, The Alloro Team
   

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10. N

    Nick VIP

    Dallas2 reviews

    3.0

    Dined on 10 March 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 5

    I didn’t love my food, which was fine, until the hostess came up and asked where else I’ve had that dish before as if she was questioning my authority to not like it?
    

    Alloro at The Ritz-Carlton, St. ThomasResponded on 13 March 2025

    Dear Nick, Thank you for taking the time to share your rating with us. We appreciate your feedback and always strive to improve our guests' experiences. If there’s anything specific that could have made your stay even better, we’d love to hear your thoughts. Your insights help us enhance our service and offerings. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Please don’t hesitate to reach out if we can assist in any way. Best regards, The Alloro Team
    

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