Alma

Review summary

1. B

   Brett

   VIP

   Las Vegas

   1 review

   5.0

   1 review

   Dined on 7 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Heath was an amazing server and extremely helpful!
   

   1 person found this helpful

2. G

   Gloria

   VIP

   Miami

   1 review

   5.0

   1 review

   Dined on 26 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lot of fun and our server was extremely nice!
   

   AlmaResponded on 1 February 2025

   Thank you for taking the time to review your experience with us, and we are so glad that you enjoyed your stay. We are happy to hear that you had a great experience with your server as well. We look forward to seeing you again soon.
   

   1 person found this helpful

3. D

   Diana

   Chicago

   1 review

   4.0

   1 review

   Dined on 19 January 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Drinks offered in the glob were not great. Not a lot of information on the glob experience, disappointed with drink selection for that. Everything else was so fun!
   

   AlmaResponded on 1 February 2025

   Hey Diana, Thank you for taking the time to review Alma. We're glad to hear that you enjoyed the food and overall experience. We're sorry to hear that our drink selection didn't meet your expectations. We always aim to provide a well-curated selection and your feedback helps us improve. We hope to have the opportunity to serve you again soon. Best regards, The Management Team
   

   Is this helpful?

4. N

   Nikki

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on 18 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The high tea (teddy bear tea) was a great experience. Hopefully this service returns next season. The service was fantastic because of our server Chris, who was attentive. The sandwiches, pastries, tea, hot chocolate and kiddy cocktail was delicious. The food for our child was kid approved. The atmosphere was aesthetic, relaxing and not loud. Will definitely be coming back from drinks and dinner.
   

   AlmaResponded on 1 February 2025

   Thanks for the review, Nikki! We're thrilled to hear that you enjoyed the high tea and found our service fantastic. We're glad your little one enjoyed the kid-approved food. We're looking forward to welcoming you back to Alma for more delightful experiences. Cheers!
   

   1 person found this helpful

5. J

   Jan

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined on 18 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Teddy Bear Tea was the perfect afternoon gathering for my daughters and grandchildren. As soon as we sat down, the kids each received their own teddy bear which made them all so happy. The food was plentiful and delicious for both adults and children. The Prosecco flowed, along with delicious tea and the kids loved both the kiddie cocktails and the hot chocolate. There were many children in the room, so no one minded when my grandchildren got overly enthusiastic and got up and danced. It was a wonderful afternoon and a great value, as well!
   

   AlmaResponded on 1 February 2025

   Hey Jan, We're overjoyed to hear that you and your family enjoyed the Teddy Bear Tea! It's fantastic that the Teddy Bears made your little ones happy and that you all had a wonderful afternoon. We're also glad to know that the food and drinks were to your liking. We strive to create a pleasant atmosphere for all our guests, and it's great to know we hit the mark with your family. Thank you for choosing Alma and for taking the time to share your feedback. We look forward to welcoming you back soon! Best, The Management Team
   

   1 person found this helpful

6. S

   Shelley

   VIP

   Chicago

   5 reviews

   3.0

   5 reviews

   Dined on 5 January 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Did the igloo experience. Quite pricey for what you get. The heaters in our igloo didn't work, one s'mores and one drink per person for $75pp. Seemed a bit much. The view is great and the staff were attentive. Even considering paying a premium for location it wasn't worth it.
   

   AlmaResponded on 1 February 2025

   Thanks for the review, Shelley. We're glad to hear that you enjoyed the igloo experience and the view at Alma. We apologize for the issue with the heaters. We understand your concerns and appreciate your feedback. We're continually working on improving to offer the best value for our guests. We hope to see you again soon!
   

   Is this helpful?

7. D

   Dorothy

   Chicago

   19 reviews

   5.0

   19 reviews

   Dined on 2 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolute perfection. We really enjoyed the Globes, games, s'mores, and music. Such a cozy and perfect family outing. Worth every single penny.
   

   1 person found this helpful

8. C

   Charrity

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on 2 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place was perfect. Very festive, warm, inviting, private, and fun!
   

   1 person found this helpful

9. R

   Ross

   Chicago

   1 review

   5.0

   1 review

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful venue and great food. Will be returning.
   

   1 person found this helpful

10. S

    Sara

    San Francisco

    1 review

    3.0

    1 review

    Dined on 29 December 2024

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 4

    I went for the teddy bear tea with my kid. The restaurant is beautiful and we were seated on a comfy couch right next to the fireplace. The food was stale, like it was made the day before. Service was fine, our waiter did not really provide details on what to expect with our tea service.
    

    Is this helpful?