Aloette Bay

Review summary

1. A

   Ana

   Toronto

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 2

   The place is only suitable for work events as it’s located in an office building so would not recommend going for a date night or with friends. Appetizers were okay but the mains weren’t great, especially for the price. The restaurant wasn’t busy at all so it wasn’t a great experience. Kitchen also closes at 9pm and our reservation was at 8:30 so we were rushed to order and eat. Overall would not recommend and would suggest going to the Spadina location.
   

   Aloette BayResponded 2 days ago

   Hi, Ana. I am so sorry to hear that your experience at Aloette Bay did not meet your expectations or our standards. We do tend to be busy in the earlier evening hours and for lunch but I would still hope that we could create a wonderful experience regardless of the number of other guests. I would love an opportunity to have you in again so that we can show you a better experience. I will send you a private message to ensure you are able to reach out to us directly.
   

   Is this helpful?

   Report
2. C

   Christopher

   Toronto

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great location and great quality food. The service staff was incredible. I appreciated the communication with them prior to our reservation. Can’t wait to go back again. Thank you for such a wonderful dining experience!
   

   Aloette BayResponded 2 days ago

   Hi, Christopher! We just want you to know that it's experiences like your that keep us doing what we do! Your feedback is so important to us and we really appreciate you choosing to share your special evening with us!
   

   Is this helpful?

   Report
3. S

   Shannon

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The wait staff was so attentive, professional and friendly!! The food was absolutely amazing and the vibe was so great.
   

   • 

   Aloette BayResponded 2 days ago

   Hi, Shannon! Thank you so much for your wonderful review and for choosing Aloette Bay! We look forward to taking care of you again in the future.
   

   Is this helpful?

   Report
4. A

   Anthony

   Toronto

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Great food and service. It was very busy at 6pm and a bit noisy after a long day at work! The food was great but the portions were quite small for the price.
   

   Aloette BayResponded 2 days ago

   Hi, Anthony! Thank you for taking the time to share feedback about your experience. We recognize that value is important and we are always looking for ways to maintain the value in our product. I understand that we did not quite hit the mark for you and we would love to hear more about how we could improve. I have sent you a private message to ensure that you can reach us directly to tell us more about your experience.
   

   Is this helpful?

   Report
5. g

   gregg

   VIP

   Detroit

   11 reviews

   5.0

   11 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the meal! Every bite we ordered was beautifully presented and tasty. We have been to every restaurant under the Alo umbrella on dates, with friends and with our kids. And they never disappoint.
   

   Aloette BayResponded on 9 December 2024

   Thank you so much for the wonderful review, Gregg! We are looking forward to having you join us again soon!
   

   Is this helpful?

   Report
6. S

   Susanna

   Toronto

   32 reviews

   5.0

   32 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service! Love coming here just before heading to the Raptors game.
   

   • 

   Aloette BayResponded on 9 December 2024

   Thanks for the lovely review, Susanna! We're excited to have you join us before the next Raptors game!
   

   Is this helpful?

   Report
7. B

   Bruno

   Toronto

   5 reviews

   5.0

   5 reviews

   Dined on 5 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always on point. Great vibe. Our server Lea was outstanding...looking after every detail. The food was amazing as always. Wedge salad....the best in the city. The burger is an icon for a reason and the carrot cake left us speechless.
   

   Aloette BayResponded on 5 December 2024

   Bruno! What a wonderful review! Thanks for choosing Aloette Bay. We look forward to your next visit!
   

   Is this helpful?

   Report
8. L

   Linda

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and the service was excellent. Would definitely recommend this restaurant to anyone who has an event at Scotiabank Arena!
   

   Aloette BayResponded on 25 November 2024

   Hi, Linda! Thank you so much for the wonderful review! We take food and service very seriously and we love to hear that we've met expectations! Looking forward to taking care of you again and thanks for choosing us!
   

   Is this helpful?

   Report
9. M

   Marcello

   VIP

   Toronto

   17 reviews

   3.0

   17 reviews

   Dined on 23 November 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Kind staff, good service and quality of food was as expected at an Alo restaurant. Two of my dishes were significantly more spicy than expected—suggest more proactive communication to guests when ordering specific dishes. They took our feedback on the spot which was nice. Otherwise great location, and good vibe.
   

   Aloette BayResponded on 25 November 2024

   Hi, Marcello! Thank you very much for taking the time to send us this feedback. We take food and service very seriously and we appreciate all of the opportunities to improve. we will certainly address the spice levels of the food in the future. I will follow up with you privately to address this as well.
   

   Is this helpful?

   Report
10. E

    Elizabeth

    Charlotte

    3 reviews

    5.0

    3 reviews

    Dined on 23 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food and drinks were amazing, great background music selection.
    

    Aloette BayResponded on 25 November 2024

    Hi, Elizabeth! Thank you so much for your review and for choosing Aloette Bay! We look forward to taking care of you again!
    

    Is this helpful?

    Report