Alpenrausch

Review summary

1. C

   Cinzia

   Portland

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   While the ambiance and the service were top notch, the food was very disappointing. I was looking forward to the pizzoccheri, but I couldn't finish them. The buckwheat pasta was hard and undercooked, also difficult to manage because it was in the shape of pappardelle instead of the classic short, flat shape. The cabbage was not cooked (it is usually cooked with the pasta) which resulted in hard pieces of it stuck in the cheese that did not melt well to create the customary creamy quality of this dish. The canederli lacked the broth that makes them soft, so they were very hard and didn't have much flavor. Drinks were good. I take an issue with the extra charge for health fees and the already applied 20% gratuity to our party of 5. I won't go back.
   

   AlpenrauschResponded today

   Thank you for your feedback, we appreciate it. We're sorry that your experience didn’t quite match your expectations. I’ll pass your feedback on to the chef.
   

   Is this helpful?

   Report
2. C

   Cathy

   Portland

   9 reviews

   vip
   5.0

   9 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious! Ambience really cozy, service was awesome and had a great experience! Definitely will go back!!!
   

   AlpenrauschResponded today

   We are so glad you enjoyed your visit! See you soon :)
   

   Is this helpful?

   Report
3. T

   Tori

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Agh, the Tirol, food made with familiar ingredients combined as the Swiss do from intoxicating mountain peaks. As I have Swiss ancestry I can say the food is frank, and precise even the food comes in peace indeed the coziness of knowing what is simple, say pickled celery. The air might be thin at the mountain top yet here it is sturdy like a mountaineer’s cane with a finish as bright as pears and smoky fish with your own milk pot bubbling with cheese. It’s calming it’s fun it’s a night out full cheer. I’ll budiono that.
   

   AlpenrauschResponded today

   Thanks so much Tori, hope to see you again soon!
   

   Is this helpful?

   Report
4. E

   Eli-zabeth

   Portland

   4 reviews

   4.0

   4 reviews

   Dined on 24 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 2

   The outdoor tables are like a downgraded version of the inside tables. The door slams every time someone comes in or out and they really need to cover the main entrance to keep heat in. Felt like we were forgotten a couple of times and straight up for the price - it’s not the same restaurant as the indoor version.
   

   Is this helpful?

   Report
5. B

   Beth

   Portland

   4 reviews

   5.0

   4 reviews

   Dined on 24 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Service was excellent. Limited menu and very loud. Unable to converse well with the friends on the other side of the table (Party of 4)
   

   AlpenrauschResponded today

   Thank you for your feedback, we appreciate it. Hope to see you again soon!
   

   Is this helpful?

   Report
6. J

   John

   Portland

   20 reviews

   3.0

   20 reviews

   Dined on 22 November 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The service was good and the fondue was pretty good, was hoping for a larger portion since the menu said it would feed 2-3 people barely fed two.
   

   AlpenrauschResponded today

   Thank you for your feedback, we appreciate it. Hope to see you again soon!
   

   Is this helpful?

   Report
7. M

   Mitch

   Seattle

   1 review

   3.0

   1 review

   Dined on 17 November 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   It was a very cute interior, but portions were small and service was pretty bad. Slow and inattentive. Good flavor on what we had, but it just isn't worth the price. Also not a good sign they misspelled Spätzle, a signature dish, several times on their menu.
   

   AlpenrauschResponded on 18 November 2024

   Thank you for your feedback, we truly appreciate it. I’ll pass your feedback on. We hope that you'll give us another shot so that we can deliver a better experience next time!
   

   Is this helpful?

   Report
8. OT

   OpenTable Diner

   Portland

   1 review

   4.0

   1 review

   Dined on 16 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Cocktails were excellent… burger was ok, I have had better, but the fries made up for it… could make a meal around those fries!
   

   AlpenrauschResponded on 18 November 2024

   Thanks so much; hope to see you again soon!
   

   Is this helpful?

   Report
9. N

   Nicole

   Portland

   5 reviews

   vip
   3.0

   5 reviews

   Dined on 15 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Initially, great start with our lovely hostess's wonderful greeting and our table ready 15 minutes early for a group of 7. Great advice on beverage selections from the waitress. Opportunities: Vegetables for the fondue were picked (not sure if that is typical of the region they are representing). The fondue lacked flavor and the typical sharpness I am accustomed to. Overall, I was very underwhelmed by the fondue. Two friends in the group found the trout, but they did not enjoy the sauce or the vegetables. One friend did not enjoy the dressing on the salad. I enjoyed it. I was just surprised as I felt most of my group was not in love with the food. We eat out weekly, and as a group monthly I feel we have a good sense of food selections. The food seemed slightly overpriced for the quality of the food. While I may have missed this the biggest opportunity was that our waitress left halfway through our meal. We were not informed that she was leaving and that another waitress would be taking over. Nor did the new waitress announce she would be taking over the table. I found it rather impersonal. Proper etiquette like this is what raises a restaurant star in my opinion. Finally, I will give props to clean draft lines and glassware. It was amazing to see the beautiful foam that clung to my glass with each sip and the beer was delicious, the right temperature, and a demonstration of a true Swartzbier. Thank you! It is extremely difficult to find darker biers especially Swartzbiers in a world of IPAs. Also, it was awesome as my girlfriends all tried it, not one of them having tasted a swartzbier prior. They liked it a lot. The cocktail was delicious too. Disco naps! It was darker and harder to read the menus. I am now positioning this location in my mind more as a place for charcuterie or appetizers and cocktails. Thank you.
   

   AlpenrauschResponded today

   Thank you for your feedback, we truly appreciate it. We're sorry that your experience didn’t quite match your expectations; I’ll pass on your feedback. We hope that you'll give us another shot so that we can deliver a better experience next time!
   

   Is this helpful?

   Report
10. D

    Dianne

    Portland

    2 reviews

    3.0

    2 reviews

    Dined on 9 November 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4

    We had dinner at Alpenrausch for the first time. The food was pretty good but not quite spectacular. A couple of dishes were under salted and lacking a bit of that something extra. The staff was excellent. On top of the service and very pleasant. All in all it was an enjoyable evening.
    

    AlpenrauschResponded on 18 November 2024

    Thank you for your feedback, we truly appreciate it. We're sorry that your experience didn’t quite match your expectations. I’ll pass your feedback on to the chef. We hope that you'll give us another shot soon!
    

    Is this helpful?

    Report