Anchor & Ore

Review summary

1. S

   Sandra

   Toronto

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful buffet and tasty food. Lots of choices. Service was great.
   

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2. D

   Dylan

   Toronto

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Paid $80 a person for 2 tiny pastries, soup and 3 raviolis. Also was there for nearly 3 hours because there was only one server working.
   

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3. A

   Anthony

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   the food was to die for! service was fantastic as always, if i could give six stars i would.
   

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4. VN

   ValN

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience! We love The Anchor & Ore! We’ll be back soon.
   

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5. L

   Lori

   Toronto

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was delicious and our valentines experience was great. We will be back. Thank you!
   

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6. D

   Derek

   Toronto

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service from beginning to end was superb! The menu and food presentation was marvellous. It is a wonderful dining experience!
   

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7. T

   Terry

   Toronto

   1 review

   5.0

   1 review

   Dined on 31 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Date night with Mood Indigo playing was lovely, service was fantastic and the food delicious, with generous portions. We’ll be back!
   

   Anchor & OreResponded on 3 February 2025

   Thank you for dining at our restaurant and taking the time to share your review. We would love to serve you again!
   

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8. J

   Jesica

   Toronto

   3 reviews

   1.0

   3 reviews

   Dined on 19 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Reserved for advertised brunch buffet for my grandmothers 89th birthday. 6 people. Waited 10 minutes at the hostess stand without seeing an employee, had to ask the Delta front desk staff to find someone. Despite a reservation, staff had no idea we were coming and were unprepared, which led to an even longer wait while they figured out where to seat us. Brunch has been cancelled, no longer offered. We’re adaptable, this isn’t in itself a huge deal. 20 minutes to get coffee and water. Asked for Baileys for coffee, never arrived. Finally asked after waiting another 10 minutes, was told “we don’t have a key”. Okay? Could have been communicated when it was ordered. 30 minutes in, ordered food. Ultimately left after waiting another FORTY FIVE minutes for no food. No coffee refills. Just awful.
   

   Anchor & OreResponded on 24 January 2025

   Thank you for sharing your feedback. We sincerely apologize for the disappointing experience you had during your grandmother's 89th birthday celebration. It’s clear we fell short in several areas, from the lack of communication about the brunch cancellation to the delays in service, and we understand how frustrating this must have been. We strive to provide a seamless and enjoyable experience for all our guests, and it's unfortunate that we missed the mark with your group. Your comments are being taken seriously, and we will be addressing the issues you raised with our team to improve our service and communication moving forward. We hope you will give us another chance to show you the level of service you deserve.
   

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9. J

   Jocelyn

   Edmonton

   2 reviews

   2.0

   2 reviews

   Dined on 19 January 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Nothing overly special, no brunch drinks were available. Honestly, it felt like they were short staffed the morning we went. Food was missing components that were described on the menu, which made them "more" than just plain pancakes. Coffee is terrible, cream didn't save it either.
   

   Anchor & OreResponded on 22 January 2025

   We appreciate you dining with us and sharing your experience. On behalf of our entire team, I apologize for falling short of your expectations. I assure you this was never our goal, and we look forward to using your feedback for F&B Operations team as a training tool. Thank you again!
   

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10. D

    David

    VIP

    Key West

    8 reviews

    4.0

    8 reviews

    Dined on 17 January 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    Beautiful views and the service was excellent. The drink prices are certainly on the higher end.
    

    Anchor & OreResponded on 22 January 2025

    Thank you for dining at our restaurant and taking the time to share your review. We hope to welcome you again for another delicious meal!
    

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