Annabelle Brasserie

Review summary

1. D

   Dina

   Houston

   2 reviews

   4.0

   2 reviews

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The restaurant was beautifully decorated for the holiday. I ordered the oysters, octopus, filet and the side of mushrooms. The food was cooked to perfection. My sister and I ordered a bottle of wine and was charged 2X's the amount of the one selected. I paid because we drunk it, but the waitress made it seem as if I needed to complain to rectify her mistake. The manager was very nice. I wish the waitress would have owned up to her mistake and took care of it. I would have given the restaurant 5 stars all the way across.
   

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   Annabelle BrasserieResponded today

   Hi Dina, Thank you for taking the time to share your experience. We're thrilled to hear that you enjoyed the decor and the quality of our dishes. It's great to know that our team was able to meet your expectations. We're sorry to hear about the mix-up with your wine order. We strive to provide the best service to our guests and we regret that we fell short in this instance. We'll certainly address this with our team to ensure it doesn't happen again. We appreciate your feedback and hope to have the opportunity to serve you again soon.
   

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2. N

   Nancy

   Las Vegas

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing and fabulous entertainment I love it !!! I really recommend this and beautiful place
   

   Annabelle BrasserieResponded today

   Thanks for joining us, Nancy!
   

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3. p

   paml

   VIP

   Houston

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delightful experience with everyone feeling (and looking) festive for the holidays. Our server, Stephen, was terrific with great service and thoughtfully took our photo. Happy Holidays!
   

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   Annabelle BrasserieResponded today

   Thanks for visiting! We love to hear when our team members help to make the experience memorable.
   

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4. OT

   OpenTable Diner

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was wonderful!
   

   Annabelle BrasserieResponded today

   Thanks for joining us!
   

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5. e

   ellen

   San Francisco

   5 reviews

   3.0

   5 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 5

   We waited a very long time for a table we had reserved. Made us rush our meal because we were headed to the Nutcracker. Service at our table was excellent. But the rush was a big let down for our experience.
   

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6. F

   Feleena

   Austin

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely experience with my family. We will definitely be back.
   

   Annabelle BrasserieResponded 1 day ago

   Thanks, Feleena! We look forward to seeing you, soon!
   

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7. C

   Christie

   Houston

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   We were looking forward to dining here but unfortunately our experience was not great and we will not be returning. We made a reservation for the main dining room and put a note that we would need a high chair. When we initially checked in we waited about 15 mins before we were seated but the hostess sat us in a different room. When I asked about the main dining room she said the table they originally reserved for us could not accommodate a high chair. I wish she would have communicated that to us before trying to seat us in a different room and hoping we wouldn't notice. We didn't end up being sat for 45 mins past our reservation time which is unacceptable regardless of issues with their open table reservation system. There wasn't an effort to make amends for the wait we experienced. It was also our anniversary which was noted on the reservation and we felt like we were treated the same as any other table. I would not recommend celebrating a special occasion at this restaurant especially if you have a child and need a high chair. For the price point you expect they would take care of their clientele and try to make their experience the best as possible. We left disappointed.
   

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8. M

   Mark

   Houston

   17 reviews

   5.0

   17 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great service and atmosphere. One of my favorite brunch spots.
   

   Annabelle BrasserieResponded 1 day ago

   Thanks for visiting, Mark!
   

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9. M

   MaryGrace

   VIP

   Houston

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Donald was the best server- got us in and out and never once made us feel rushed!
   

   Annabelle BrasserieResponded 1 day ago

   Thanks for visiting us, MaryGrace! We're thrilled to hear that you had a wonderful experience and we look forward to serving you again soon.
   

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10. D

    Dusty

    Denver

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    The staff is incredible and very friendly! The filet was perfection but the Mac n cheese had big chucks of ham and runny. The chocolate mousse is a definite win every time! Overall a great experience for the holidays!
    

    Annabelle BrasserieResponded 1 day ago

    We're thrilled to hear that you had a great experience! It's wonderful to know that our staff's friendliness made a positive impression on you. We're also glad to hear that you enjoyed our filet and chocolate mousse. We appreciate your feedback and look forward to serving you again soon!
    

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