ARLO San Diego

Review summary

1. OT

   OpenTable Diner

   New York City8 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Service was pretty good. Food only mediocre. Pork chop Ok but not as tender as one would think , asparagus and polenta barely warm At best. There was loud rap music outside at the pool and the doors were open and music playing in restaurant too. Rather loud and over stimulating. But will say that the sourdough bread and calamari appetizer were delicious !
   

   ARLO San DiegoResponded 5 days ago

   Hi Anonymous, Thank you for providing this feedback of your recent meal at ARLO. We strive to create an exceptional experience and we are truly sorry that you experienced otherwise. Your feedback is invaluable as we constantly strive to enhance our guest experience. We hope you will allow us another opportunity to provide you with an even better experience next time. Sincerely, Carlo DeLeon, Food and Beverage Director
   

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2. T

   Tony VIP

   San Diego23 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice brunch and my wife and I enjoyed it very much. There was a live DJ, which in my opinion too loud. Holding a conversation was hard because of the noise level. I will come back again but not if there is a DJ.
   

   ARLO San DiegoResponded 5 days ago

   Hi Tony, Thank you for sharing this review of your recent DJ brunch. It was our pleasure to have you and your wife with us. We're delighted to know that you enjoyed the brunch, and we will address your feedback about the noise level. We hope to have the opportunity to welcome you back for an even better experience next time. Warm regards, Carlo DeLeon, Food and Beverage Director
   

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3. K

   Kelly VIP

   Las Vegas12 reviews

   5.0

   Dined on 4 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great - service was excellent . Very friendly staff from the hostess to the bartender and our waitress. Great experience
   

   ARLO San DiegoResponded on 5 March 2025

   Hi Kelly, Thank you for sharing this wonderful feedback on your recent dining experience at ARLO. We're thrilled to hear that you enjoyed great food as well as excellent service, from the hostess to the bartender to your waitress! It was our pleasure to have you as our guest. We are excited to welcome you back again soon. Many thanks, Carlo DeLeon, Food and Beverage Director
   

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4. OT

   OpenTable Diner

   Las Vegas2 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Very cute place. Loved that they had a DJ but still low enough to hear each other . Our server seemed a bit busy but she was still friendly. The food was excellent but not a ton of selections. Perfect place for breakfast with friends.
   

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   ARLO San DiegoResponded 4 days ago

   Hi Anonymous, We appreciate the 5-star review of your brunch experience at ARLO! It was our pleasure to have you as our guest. Thank you for the kind words about the excellent food, friendly staff and perfect location. We look forward to welcoming you back again soon. Best regards, Carlo DeLeon, Food and Beverage Director
   

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5. A

   Austin

   San Diego3 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The vibes, food, and service all A+. 10/10 recommend
   

   ARLO San DiegoResponded on 3 March 2025

   Hi Austin, We are thrilled that your recent dining experience at ARLO was A+! It was our pleasure to have you as our guest and we appreciate your recommendation. Please come back for more 5-star vibes, food and service soon! Many thanks, Carlo DeLeon, Food and Beverage Director
   

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6. R

   Robin

   Portland39 reviews

   5.0

   Dined on 27 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience at Arlington for a lovely late dinner! Awesome hamachi crudo and heirloom tomato salad among other dishes. Great place to dine and Anthony is an awesome waiter!!!!
   

   ARLO San DiegoResponded on 28 February 2025

   Hi Robin, Thank you for letting us know that you enjoyed a 5-star experience. We truly value your feedback, especially your shoutout for Anthony! It was our pleasure to have you as our guest and we look forward to welcoming you back again soon. Best regards, Carlo DeLeon, Food and Beverage Director
   

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7. S

   SHERI VIP

   San Diego11 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   David is the best!!! Great food, great service and perfect seating. :)
   

   ARLO San DiegoResponded on 24 February 2025

   Hi Sheri, Thank you for the review of your recent dining experience with us. It was our great pleasure to serve you and your positive feedback - and shoutout for David - mean the world to us! We hope to have the opportunity to welcome you back again soon. Carlo DeLeon Director of Food And Beverage
   

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8. I

   Ingo VIP

   San Francisco4 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Was a really nice place to catch a random Saturday brunch….aesthetic was nice and you could see the pool from our seating area. We liked the cocktails and my short rib hash was delicious.
   

   ARLO San DiegoResponded on 17 February 2025

   Hi Ingo, Thank you for the positive feedback on your recent brunch experience with us. It was our pleasure to serve you. We look forward to welcoming you back next time. Carlo DeLeon Director of Food And Beverage
   

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9. E

   Edwin

   San Diego1 review

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s great place to take a date. It has great ambience. The service was nice.
   

   ARLO San DiegoResponded on 17 February 2025

   Hi Edwin, We are thrilled to hear that you enjoyed a 5-star experience at ARLO. It was our pleasure to serve you. We look forward to welcoming you back next time. Best regards, Carlo DeLeon, Food and Beverage Director
   

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10. M

    Maddie

    San Diego5 reviews

    3.0

    Dined on 15 February 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5

    All together, dining at ARLO was a wonderful. However, there were certain things that when all added together, made the service disappointing. I am not sure if this is the case for their regular dinner service, as we went for their set menu per Valentine’s Day, but their menu descriptions seemed inaccurate compared the actual dish. I ordered the confit duck as my first course and I was served a small dish of what seemed to be pulled pork. Served without any notice, you would have never been able to tell you were eating duck. It was extremely salty and had a fishy taste. I honestly thought it was tuna. Paired with the bread and jam it was editable but disappointing for the level of dining my husband and I were expecting. The second offense of the evening was the filet mignon. We ordered it medium and it came out well. There was no pink whatsoever, and the meat was tough and hard to cut even with a steak knife. However the scalloped potatoes however were DELICIOUS and cooked to perfection. Lastly, i would like to add that this menu was not entirely allergy friendly. When I inquired about a gluten free alternative for the cake-desserts that were on the menu, my only options were sorbet. And when served, it was a measly spoonful compared to the large and creatively plated mousse cake. Plus, I was still charged the $80 despite loosing out of one of the courses entirely. Ultimately however, the service was impeccable. The issues lied not with our server but rather with the kitchen. As a member of the food industry myself, it was disappointing to see such poor performance in our food, seeing as our server was so attentive and friendly. Additionally, for the grand price of $180, the amount of food and the quality was not worth the price. I have dined at many similar restaurants for Valentine’s Day with mirrored menus and this was by far the most poorly executed one.
    

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    ARLO San DiegoResponded on 17 February 2025

    Hi Maddie, Thank you for the feedback of your recent dining experience with us. We set a high standard for ourselves and are truly sorry to hear that standard was not met with you. We value your comments and we are committed to addressing the issues you mention. We hope you can view this as an isolated experience and allow us another opportunity to exceed your expectations in the future. Sincerely, Carlo DeLeon, Food and Beverage Director
    

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